Holm Automotive Center Inc - Service Center

New Tires I gave Holm Automotive a 5 rating because they really deserve it. The staff is always so welcoming and friendly to everyone that walks into the doors I gave Holm Automotive a 5 rating because they really deserve it. The staff is always so welcoming and friendly to everyone that walks into the doors of the automotive. My family has been coming to Holms ever since I was born, so that that now I can drive myself to places that I need to go, I look forward to going to get my car serviced no matter if it only for 30 minutes. More

Oil Change and Tire Replacement Went in for routine oil change and tire rotation. Technicians discovered that The rear tires were balding. I had new tires, balance, rotation and alig Went in for routine oil change and tire rotation. Technicians discovered that The rear tires were balding. I had new tires, balance, rotation and alignment and an oil change all within about an hour and 15 minutes. I also received a ride back to work so I wouldn’t have to wait on site the whole time. More

Review of Chuck Loader Service was excellent. Chuck Loader was our service rep. Service was timely. Chuck is always friendly and professional. We trust our vehicles to b Service was excellent. Chuck Loader was our service rep. Service was timely. Chuck is always friendly and professional. We trust our vehicles to be taken care of when we go there.Thanks to Chuck. More

Oil change Made an appointment. The got us in right away. Showed up everyone was so nice. All went well. My husband called an hour later and picked up our ca Made an appointment. The got us in right away. Showed up everyone was so nice. All went well. My husband called an hour later and picked up our car. Great job guys. More

Best service experience when A/C breaks down in middle of tr Smack in the middle of a 4 hour road trip to head to a wedding, our A/C stops working in 103 degree heat. With 2 kids in back we knew must find a plac Smack in the middle of a 4 hour road trip to head to a wedding, our A/C stops working in 103 degree heat. With 2 kids in back we knew must find a place to look at the issue. We stumbled upon Holm Automotive in Abilene and were greeted with the utmost level of service. They understood our time crunch to get to the wedding rehearsal and diagnosed the issue extremely quick. They then set us up with a rental for us to get to rehearsal and were able to fix issue the next day on a Saturday. The two service consultants did a great job of communicating our situation and took the added stress out of situation. To top off the high level of service, when we returned the rental on Sunday and left keys in drop box. We realized that we left a cell phone in car. We called Jamie our service consultant to see if he could mail the phone the next day when they opened. But instead Jamie called the owner Tim, and he was there in 5 min to get our keys!! Truly above and beyond from what we could have asked for! More

Fast friendly service. Fast friendly and hassle free service. Greg and Jamie are on top of their game, great customer service and always with a smile! Everyone at the dealer Fast friendly and hassle free service. Greg and Jamie are on top of their game, great customer service and always with a smile! Everyone at the dealership are helpful and knowledgeable! More

Excellent Service I am so pleased I took my wife's vehicle to Holm Automotive Center. I bought the Chevy Traverse there two years ago. My wife told me to make sure I sp I am so pleased I took my wife's vehicle to Holm Automotive Center. I bought the Chevy Traverse there two years ago. My wife told me to make sure I spoke with Chuck because she had used him before and was very pleased. I am glad I did because Chuck is very professional, courteous, and communicated with me almost on a daily basis. I will always ask for Chuck Loader if I ever need service in the future! More

Excellent service as always Holm has been awesome each time I’ve worked with them. This time, I worked with Dede and I think Tim? And they were both really great. The work to my Holm has been awesome each time I’ve worked with them. This time, I worked with Dede and I think Tim? And they were both really great. The work to my vehicle took a little longer than anticipated, and Dede extended my rental vehicle for free to make things more convenient for me. Tim (I’m sorry if it’s not Tim, the guy who works in the office with Dede) helped to install my baby car seat in both the rental and my vehicle when it was done out of the kindness of his heart. They also made the price match the quote they had given me to avoid extra heartache on my end. I’ll continue to do business with them and no others. More

A+ Customer Service I made an online appointment for an oil change. At the time, I didn't realize I should have included a tire rotation. When I arrived at the service de I made an online appointment for an oil change. At the time, I didn't realize I should have included a tire rotation. When I arrived at the service department, Chuck Loader let me know my vehicle was due to have the tires rotated and assured me it was "no problem" to have it done. Upon checking out, he also let me know a couple things that might require attention in the future. I feel confident driving during these hot summer days knowing that Holm Chevrolet serviced (and checked) my vehicle out! More