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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,776 Reviews
Call Service Center (785) 263-4000

3,776 Reviews of Holm Automotive Center Inc - Service Center

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February 12, 2025

My appointment was at 10 but I was still able to drop off my vehicle. Talking to the representative, Chuck, he listened and the problem that I could not list on the app I let Chuck know and they diagnosed an More

by jegrant73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Holm Automotive Center Inc responded

We're so glad to hear about your positive experience! Thank you for sharing your feedback. We're especially pleased that Chuck was able to assist you efficiently, addressing the issue you couldn't list on the app and getting your truck back to you promptly. Providing convenient and thorough service is a testament to our team's industriousness and commitment to customer care. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene

February 10, 2025

Good people, got me in for my appointment at the time I requested. The price was as quoted. More

by cockerspaniel
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
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Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you for the great review! We're happy to hear we were able to get you in at your requested appointment time and that the price matched the quote. We appreciate your business and are glad Chuck Loader and the team provided you with a positive service experience. We strive for trustworthiness and fairness in all our transactions and appreciate your recognition of that. Sincerely, the Holm Automotive Team of Abilene

February 09, 2025

Holm Automotive was very professional in describing the process and performing the repairs. I look forward to returning for future service and repairs. More

by dlinnerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that you found our team professional in explaining the repair process and performing the necessary work. At Holm Automotive Center, we strive for excellence in all that we do, and we appreciate your recognition of our commitment to quality. We look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene

February 09, 2025

I had another great experience with Holm Automotive Center and Service Advisor Chuck Loader. As I have come to expect, They took good care of my service needs in a timely fashion! I fully recommend Hol More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear about your continued positive experiences at Holm Automotive Center, especially with Chuck Loader. Providing timely and excellent service is a core value for us, and we're delighted that Chuck consistently meets your needs. We appreciate your recommendation and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Abilene

February 06, 2025

Service department was excellent Josh was vverg good explaining what needed to be done very satisfied have great customer service More

by Mpark2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 05, 2025

Holm is always reliable, honest, and on time. Thank you for being a dealership we can trust! More

by Murrayveronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you consider Holm Automotive reliable, honest, and on time. Earning the trust of our customers is a top priority for us, reflecting our core value of trustworthiness. We strive to uphold these principles in every interaction, and we're grateful for your continued support. Sincerely, the Holm Automotive Team of Abilene

February 05, 2025

They were able to schedule me in on the day I needed. Fast friendly service. More

by Lisa Preston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you Lisa, for the fantastic 5-star review! We're so glad we could accommodate your scheduling needs and that you appreciated the fast and friendly service. We strive to provide excellent service, and your feedback regarding our price transparency, workmanship, service time, and communication is greatly appreciated. We're also pleased that Jamie Avers and Chuck Loader contributed to your positive experience. We look forward to serving you again at Holm Automotive Center! Sincerely, the Holm Automotive Team of Abilene

February 04, 2025

The did great work on The repair of my vehicle. They gave me a loaner car after my rental expired. The main complaint I have is how long it took. I know things come up when doing repairs however it More

by nickles2567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We're glad to hear you were satisfied with the quality of the repair work on your vehicle and appreciate your understanding regarding unforeseen issues. We also acknowledge your frustration with the extended timeframe. We sincerely apologize for the delays you experienced. We understand that ordering incorrect parts and the repeated "this week" estimates followed by further delays are unacceptable and reflect poorly on our commitment to industriousness and customer care. We are reviewing our internal processes to minimize such occurrences in the future. We appreciate your patience and understanding. Sincerely, the Holm Automotive Team of Abilene

February 04, 2025

Friendly and kept me informed of steps. Very clean waiting area and cpffee snd sbacj bar. More

by rayc1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you for the positive feedback! We're glad you appreciated our friendly service and communication throughout the process. We also strive to provide a comfortable environment with a clean waiting area and amenities like coffee and a snack bar. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene

February 04, 2025

They do good work and are very reliable on their service. Have done business with them for 49 years. More

by sbkohls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your incredible loyalty to Holm Automotive Center! 49 years of business is a true testament to the relationships we've built, and we deeply appreciate your continued trust. We're delighted to hear that you find our work and service reliable. That long-standing trust is something we value immensely, and we look forward to serving you for many more years to come. Sincerely, the Holm Automotive Team of Abilene

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