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Holm Automotive Center Inc

Abilene, KS

4.8
6,065 Reviews
Whether you want to lease a new Buick or buy a new Chevrolet, we've got a vehicle for you at the Holm Automotive Center! At our Buick and Chevy dealership in Abilene, KS, we have an outstanding inventory of new and used cars, along with a top-notch service center. Come pay us a visit today!
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2005 North Buckeye Avenue

Abilene, KS

67410

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Showing 6,066 reviews

November 15, 2024

It was a great experience working with the team at Holm automotive in Abilene, I will definitely shop and hopefully buy again thanks a bunch just what my daughter needed for a car More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caysen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Salas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

We're thrilled to hear that your daughter found the perfect car. Our team is committed to providing Customer Care and helping our clients find the right vehicle to meet their needs. We look forward to serving you and your family again in the future. Sincerely, The Holm Automotive Team of Abilene

Nov 19, 2024 -

Holm Automotive Center Inc responded

We're thrilled to hear that your daughter found the perfect car. Our team is committed to providing Customer Care and helping our clients find the right vehicle to meet their needs. We look forward to serving you and your family again in the future. Sincerely, The Holm Automotive Team of Abilene

November 15, 2024

Didn't tell me how to access some features of the new vehicle. Still can't charge my phone in the vehicle. Don't know how all of infotainment Center works. Not sure if vehicle is equipped with certain More

by groverlg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

Our sincerest apologies for not getting you acclimated with the features in your new GMC Canyon. We understand how frustrating it can be when changing vehicles doesn't go smoothly and want you to know there is always assistance here for you. Please reach out to Chris Eckert or stop by the store at your leisure any time you have a concern or would like insight to a feature on your truck. Your open and candid feedback serves as testament to why it's so important for our staff to make every effort needed during vehicle delivery and explaining new features. We appreciate the high ranking review despite the problems and inconvenience encountered. We'll look forward to spending time with you as it becomes aligned with your schedule and thank you for your business. Sincerely, the Holm Automotive Team of Abilene

Nov 19, 2024 -

Holm Automotive Center Inc responded

Our sincerest apologies for not getting you acclimated with the features in your new GMC Canyon. We understand how frustrating it can be when changing vehicles doesn't go smoothly and want you to know there is always assistance here for you. Please drop reach out to Chris Eckert or stop by the store at your leisure any time you have a concern or would like insight to a feature on your truck. Your open and candid feedback serves as testament to why it's so important for our staff to make every effort needed during vehicle delivery and explaining new features. We appreciate the high ranking review despite the problems and inconvenience encountered. We'll look forward to spending time with you as it becomes aligned with your schedule and thank you for your business. Sincerely, the Holm Automotive Team of Abilene.

November 14, 2024

My go-to dealership for purchasing vehicles and service! Michelle Holt is the best! She is knowledgeable and resourceful. No pressure sales! More

by LISAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Taplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Signer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Salas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

We truly appreciate your kind words about Michelle and our team at Holm Automotive Center. It's wonderful to hear that you've had such a positive experience with us. We strive to provide Customer Care and a No-Pressure sales environment for all of our clients. Thank you for your continued loyalty. Sincerely, The Holm Automotive Team of Abilene

Nov 19, 2024 -

Holm Automotive Center Inc responded

We truly appreciate your kind words about Michelle and our team at Holm Automotive Center. It's wonderful to hear that you've had such a positive experience with us. We strive to provide Customer Care and a No-Pressure sales environment for all of our clients. Thank you for your continued loyalty. Sincerely, The Holm Automotive Team of Abilene

November 14, 2024

I have used this service department for many years. Chuck, as always, was great to work with this time when purchasing my tires. He always goes above and beyond to make sure I am completely satisfied b More

by DBronson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

Thank you for your continued loyalty to Holm Automotive Center. We're pleased to hear that Chuck provided exceptional service. It's our commitment to Customer Care that drives us to provide the best possible experience for our clients. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Nov 19, 2024 -

Holm Automotive Center Inc responded

Thank you for your continued loyalty to Holm Automotive Center. We're pleased to hear that Chuck provided exceptional service. It's our commitment to Customer Care that drives us to provide the best possible experience for our clients. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

November 14, 2024

They do a great job. I love their work.I love to work with them.They are so good at everything they do.And they stand behind them and the very caring people More

by Schreineralan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's our commitment to Customer Care and Professional Growth that drives us to provide exceptional service. We look forward to continuing to serve you and your family. Sincerely, The Holm Automotive Team of Abilene

November 13, 2024

I have been using this service center for the last few years. They have been very thorough with the service and maintenance of my vehicle keeping me updated on upcoming and needed repairs. All the staff a More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Holm Automotive Center Inc responded

We appreciate your kind words, Terry! We're glad to hear that you've been satisfied with our service department's thoroughness and communication. We pride ourselves on providing honest and transparent service, without any pressure to upgrade. Thank you for your continued trust in Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

November 12, 2024

My sales person was Noe Grullon, he was wonderful! He seemed to be well knowledged on the Ford escape that I bought thank you Noe! More

by DEBBIE_SMILES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wobbeking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Holm Automotive Center Inc responded

We’re so glad to hear that Noe provided you with an excellent car-buying experience. His knowledge and helpfulness are a testament to our commitment to customer care. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

November 11, 2024

Excellent service and great facilities I would recommend Holms dealership to anyone, I’m 2 hrs away and it was worth the trip More

by Amonshop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caysen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Holm Automotive Center Inc responded

Wow, thank you for the high praise! We’re honored that you’d drive two hours to experience our service. It’s a testament to our commitment to providing top-notch service and a great customer experience. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

November 09, 2024

Does a great job and always lets me know what's going on? I'm comfortable with him.Can you help tell me if I don't need her if I do need it?I like the honesty More

by Schreineralan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Holm Automotive Center Inc responded

We’re thrilled to hear that you’ve had such a positive experience with our team! It’s wonderful to know that you feel comfortable and trust our expertise. We pride ourselves on honesty and transparency, and we’re glad to see that’s reflected in your experience. Thank you for choosing Holm Automotive Center. We look forward to continuing to provide you with excellent service. Sincerely, The Holm Automotive Team of Abilene

November 09, 2024

When I purchased my vehicle in July 2023, I was promised 2 yrs of free oil changes entire rotations. The last time I was in, October 2024, I was told it was actually just for 4 oil changes over a 2-year per More

by jbwarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
Nov 11, 2024 -

Holm Automotive Center Inc responded

We apologize that there has been a miscommunication regarding the complimentary maintenance plan. We understand your frustration and want to assure you that we value your business and strive to provide exceptional customer service. Kindly allow me to forward your sentiment to both our leadership team and the sales department for further review. Thank you for bringing the situation to our attention and your kind feedback. We appreciate your patience and understanding while this matter is under review. Sincerely, The Holm Automotive Team of Abilene

Nov 11, 2024 -

jbwarks responded

OK.

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