Holm Automotive Center Inc

Holm Automotive Center Inc responded

It's wonderful to hear that you've consistently received good service from us! We're thrilled that our team, especially Chuck Loader, has been helpful and efficient. Your perfect scores for workmanship, service time, and communication truly reflect our commitment to excellence and customer care. We appreciate your kind words and are dedicated to maintaining this level of service for you and all our customers. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're so glad to hear that you had a pleasant experience working with Michelle Holt! Her friendliness and knowledge reflect our commitment to customer care and professional growth. We strive to make every sales visit a positive one. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback. We're glad to hear that Josh was helpful and communicative during your recent repairs. We understand your frustration regarding the $3,000 repair bill for your GMC Terrain within a year of purchase. We strive to provide reliable vehicles and service, and we regret that your experience did not meet those expectations. We are determined to always improve. We appreciate you bringing this to our attention. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear John and Cindy, Thank you so much for sharing your extraordinary experience with us. We are deeply touched by your kind words and are truly grateful that Michelle Holt and our service team were able to assist your wife during such a stressful time. Your story perfectly exemplifies our core values, particularly "Concern for Others" and "Customer Care." We understand that being stranded and needing immediate help can be incredibly overwhelming, and we are committed to providing exemplary service in every situation. Michelle's dedication to ensuring your wife's comfort and safety, from arranging lodging to coordinating transportation for your horses, reflects our commitment to going above and beyond for our clients. Additionally, our service team's diligence in preparing your new truck and trailer demonstrates our "Industrious" nature and our commitment to "Trustworthy" service. We are proud that we could provide you with a seamless and supportive experience during a difficult time. We are also happy to hear that the KHP was helpful to your wife. We believe in building meaningful relationships based on trust, fairness, value and quality, and we are honored that you felt this during your time with us. Thank you again for your wonderful feedback. We’re glad we could help get you back on the road. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Gabrielle G., Thank you for your positive feedback! We're pleased to hear you received great service on your vehicle and that you found our employees to be knowledgeable and professional. At Holm Automotive Center, we strive for "Excel" in all we do, and that includes providing expert service with a professional demeanor. Your recognition of our team's knowledge and professionalism reinforces our commitment to "Customer Care" and "Professional Growth." We believe in continuous improvement and ensuring our team is equipped to provide the best possible service. We appreciate you taking the time to share your experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your concise and heartfelt review. We are thrilled to hear that Michelle Holt and the entire team at Holm Automotive Center were able to assist you and get you back on the road so quickly. We hope to see you under better circumstances as you continue onward with your new truck! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Doug, Thank you for your wonderful review! We're delighted to hear that you consider Holm Automotive a great dealership and that you appreciate our dedication to working closely with our customers to find the exact vehicle they desire. Your feedback highlights our commitment to "Customer Care" and our "Industrious" approach. We believe in providing personalized service and going the extra mile to ensure our customers are satisfied. We also value "Teamwork" and strive to create a positive and welcoming environment, which is reflected in your mention of great people and service with a smile. We are truly grateful for your kind words and appreciate you taking the time to share your positive experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's wonderful to hear! We're thrilled that you had an amazing experience with our friendly staff, quick service, and clean facilities. We strive to create a welcoming and efficient environment for all our customers, and it sounds like we hit the mark. We appreciate you recognizing Chuck Loader and the team. We look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Mackenzie Stoll, Thank you for your fantastic five-star review! We're delighted to hear you had an overall excellent experience at Holm Automotive Center. It's wonderful that you appreciated our communication and time efficiency, and that you found exactly what you were looking for. We're especially proud of Caysen Smith, William Wobbeking, and Cedric Salas for their teamwork and dedication to providing exceptional "Customer Care." Your positive feedback underscores our commitment to making the car-buying process smooth and satisfying. We strive to be "Industrious" in our efforts to meet customer needs. We appreciate you choosing Holm Automotive Center and hope to see you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your incredibly kind words! We are truly honored that you feel important every time you walk through our doors and that you choose to remain a loyal customer of Holm Automotive Center. Creating a welcoming and respectful environment is a core part of our mission. Your feedback reinforces our commitment to "Customer Care" and "Concern for Others." We strive to build meaningful relationships with our clients, and ensuring you feel valued is paramount to us. We appreciate your loyalty and look forward to continuing to provide you with exceptional service. Sincerely, the Holm Automotive Team of Abilene.