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Holm Automotive Center Inc

Abilene, KS

Overview
Employees
Reviews
Vehicles
4.8
5,861 Reviews
Whether you want to lease a new Buick or buy a new Chevrolet, we've got a vehicle for you at the Holm Automotive Center! At our Buick and Chevy dealership in Abilene, KS, we have an outstanding inventory of new and used cars, along with a top-notch service center. Come pay us a visit today!
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2005 North Buckeye Avenue

Abilene, KS

67410

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Showing 5,861 reviews

May 16, 2024

Home Chevrolet did a great job on my body work on my 2019 Honda Civic Thanks More

by rodelindsay
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Angel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayla Robison
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May 29, 2024 -

Holm Automotive Center Inc responded

Thank you so much! We are thrilled to hear we did a great job on the bodywork of your 2019 Honda Civic! Our team takes pride in their skills and dedication to quality repairs on all makes and models. Thank you for trusting us with your vehicle, and we're happy you're satisfied with the results! Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024

Overall good experience. Didn't like a jump in price after they shown me the first price on what my payment. Felt forced in OnStar service. More

by l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wobbeking
2.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Grullon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Godfrey
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May 29, 2024 -

Holm Automotive Center Inc responded

Thank you for your feedback! We appreciate you taking the time to share your overall good experience at Holm Automotive. We understand your concern about the price increase after the initial payment quote. At Holm Auto, we strive for transparency throughout the buying process. If there were unexpected adjustments to the price, we would appreciate the opportunity to discuss them with you in more detail. Please don't hesitate to reach out to our sales manager to clarify the breakdown of your final payment. We also appreciate your feedback regarding the OnStar service. While we believe it offers valuable features, it's important that you feel empowered to choose the services that best fit your needs. In the future, our sales team will ensure you feel comfortable declining any add-on services. Thank you again for your feedback. We value your business and will use your comments to continuously improve the car buying experience for all our customers. Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024

Staff were super nice and had me back on the road in 45 minutes!! Great service More

by loriw786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Holm Automotive Center Inc responded

Holm Auto Gets You Back on the Road Fast! At Holm Auto, we appreciate your kind words! Our staff takes pride in being super nice and efficient. We're thrilled they were able to service your vehicle in just 45 minutes, getting you back on the road quickly. That's what great service is all about! Thanks for choosing Holm Auto, and we look forward to seeing you again next time! Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024

The Holm Automotive Body Shop was very efficient. I found the staff to be friendly and eager to help. My vehicle was finished well before the expected time. More

by jeannie.reinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Angel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayla Robison
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May 29, 2024 -

Holm Automotive Center Inc responded

At Holm Automotive Collision Center, efficiency and friendly service are our top priorities! We're so happy to hear our staff impressed you with their willingness to help. It's fantastic news that your vehicle was finished well ahead of schedule, getting you back on the road faster. We strive to exceed expectations every time! Thank you for the fantastic review, we'll be sure to share it with the team! Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024

Good service, friendly, and knowledgeable, very helpful in the process of buying a vehicle this is the second time we have used Holmes. More

by lylewhight
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Holm Automotive Center Inc responded

At Holm Automotive, we pride ourselves on delivering exceptional service throughout the car buying journey. We're thrilled to hear you found our staff friendly, knowledgeable, and helpful – that's exactly what we strive for! Be sure to let Jamie, Josh, or Miranda know what we might do to earn those other two stars on your next visit! Sincerely, the Holm Automotive Team of Abilene.

May 13, 2024

Easy to work with, and able to explain all that needs to be done in simple terms. More

by David K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Angel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayla Robison
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May 14, 2024 -

Holm Automotive Center Inc responded

Thanks so much David, Chuck and the team will really appreciate the review! Sincerely, the Holm Automotive Team of Abilene.

May 13, 2024

Chuck and Shayla were great. The bodywork done on my vehicle was very good. I only wish there was better communication between the Salina Dealership and the Abilene body shop. My More

by ARONSONE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Sutton, Shayla Robison
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May 14, 2024 -

Holm Automotive Center Inc responded

Thank you for your review! We're thrilled to hear that Chuck and Shayla at the Abilene body shop provided excellent service and the bodywork on your vehicle was top-notch. We deeply apologize for the communication breakdown between the Salina dealership and the Abilene body shop that resulted in a week-long delay for your repair. We understand how frustrating that must have been, and it's not the experience we want for our customers. We're taking this issue seriously and are actively working on improving communication channels between our locations to prevent similar situations in the future. Thank you for your patience and understanding. Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024 -

Holm Automotive Center Inc responded

Thank you for your review! We're thrilled to hear that Chuck and Shayla at the Abilene body shop provided excellent service and the bodywork on your vehicle was top-notch. We deeply apologize for the communication breakdown between the Salina dealership and the Abilene body shop that resulted in a week-long delay for your repair. We understand how frustrating that must have been, and it's not the experience we want for our customers. We're taking this issue seriously and are actively working on improving communication channels between our locations to prevent similar situations in the future. We appreciate your patience and understanding, Sincerely, the Holm Automotive Team of Abilene.

May 12, 2024

Best customer service! It doesn’t matter who you deal with because everyone is very friendly and helpful! More

by Debra S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Holm Automotive Center Inc responded

You just made our day at Holm Auto! Friendly and helpful customer service is a core value for us, and hearing that everyone you interacted with embodied that spirit is truly rewarding. Thank you for taking the time to leave such a positive review! Sincerely, the Holm Automotive Team of Abilene.

May 11, 2024

Great service department. ..Fast professional and friendly...I don't take my cars anywhere else. More

by RonKJensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Bacon
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May 14, 2024 -

Holm Automotive Center Inc responded

That's music to our ears at Holm Auto! Thank you for leaving such a fantastic review about our service department. We set high standards for speed, professionalism, and friendliness, and knowing we achieved all three for you is a huge compliment to our team. There's no greater loyalty than a customer who says they "don't take their cars anywhere else." We appreciate your trust in our service department and their ability to handle your car's needs efficiently and courteously. Sincerely, the Holm Automotive Team of Abilene.

May 10, 2024

Holm Chevrolet always does a great job. Jamie Evers is very helpful and always takes care of my auto needs. More

by nbaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Angel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Holm Automotive Center Inc responded

Hi there! We at Holm Auto appreciate you taking the time to leave a review, and we're thrilled to hear that Jamie Evers provided you with excellent service! We strive to take care of our customers' auto needs quickly and efficiently, and it means a lot to know we achieved that for you. Sincerely, the Holm Automotive Team of Abilene.

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