Holm Automotive Center Inc

Holm Automotive Center Inc responded

Thank you for your fantastic five-star review! We're so pleased to hear that your service experience with Holm's has always been great and that Chuck Loader consistently does an excellent job of assigning the correct technician to work on your truck. Chuck's expertise in matching the right skills to the right job truly highlights our commitment to Professional Growth and ensuring Quality workmanship. It's also a testament to our overall Teamwork and dedication to Customer Care. We're always quick and do a thorough job, and we're very willing to be concerned about your wants and needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent five-star review! We're so pleased to hear you were greeted promptly and that your car was serviced quickly, getting you in and out in a short amount of time. Your feedback perfectly highlights our commitment to Customer Care and efficiency. We are always quick and do a thorough job, and we're very willing to be concerned about your wants and needs. It's wonderful that Lance Gentry and the team provided you with such a smooth and timely experience. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your outstanding five-star review! We're so pleased to hear about the excellent communication, prompt repair, and friendly service you experienced with us. Your feedback truly highlights our dedication to Customer Care and our mission to build meaningful relationships based on Trust. We pride ourselves on being quick and doing a thorough job, always focusing on your wants and needs. It's wonderful to know that Miranda Sare, Haley Swanson, and Zoe Needham contributed to such a positive visit. We appreciate your very high recommendation and look forward to welcoming you back to Holm Automotive Center! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic five-star review! We're so pleased to hear that Holm always treats you like a part of the family and that our work is always great. Your feedback perfectly captures our core values of Customer Care and Concern for Others. We strive to create a welcoming environment where you feel valued and confident in our Quality workmanship. It's wonderful to know that Jamie Avers and Haley Swanson contributed to such a positive experience. We're also committed to being quick and thorough, and always willing to be concerned about your wants and needs. We appreciate you being part of the Holm family! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic five-star review! We're so pleased to hear about your positive experience with Katharin Choy and her help in finding the perfect vehicle for your needs. It's great to know that Katharin was very knowledgeable about the features of both vehicles you test drove, and that she made the negotiation process easy without trying to steer you toward one over the other. This truly highlights our commitment to Customer Care, Fairness, and building Trustworthy relationships. Katharin's approach reflects our dedication to being quick and doing a thorough job, and always being very willing to be concerned about your wants and needs. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your incredible five-star review! We're absolutely thrilled to hear that Chuck Loader is the best service guy in Kansas and that he's the primary reason you keep returning to Holm. It's wonderful that you find him a joy to work with. Your feedback truly highlights Chuck's exceptional dedication to Customer Care and his embodiment of our Professional Growth value. His ability to provide such a positive and reliable experience for you perfectly reflects our commitment to being quick and doing a thorough job, and always being very willing to be concerned about your wants and needs. We're so grateful for your loyalty and your kind words about Chuck. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We're glad to hear that Chuck and his team were able to diagnose and fix the starting issue with your truck. We understand that vehicle problems can be a hassle, and we appreciate you entrusting us with the repair. Chuck's dedication to getting your service needs met aligns with our commitment to Customer Care. We're always quick and do a thorough job, and we're very willing to be concerned about your wants and needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic five-star review! We're so pleased to hear that Chuck Loader is always courteous and willing to help you get your service needs met on a timely basis. Your feedback perfectly highlights Chuck's dedication to Customer Care and our commitment to efficiency. We're always quick and do a thorough job, and we're very willing to be concerned about your wants and needs. It's wonderful that he consistently provides such a positive and helpful experience for you. We appreciate you recommending our dealership! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We're glad you found our dealership clean with a nice waiting area and experienced great quality work. We also appreciate you acknowledging our apology regarding the parts being more expensive than initially quoted. We understand that unexpected cost changes can be frustrating, and we value your understanding. We're pleased that Haley Swanson provided excellent service communication throughout your visit. Our team strives to be quick and do a thorough job, and we are very willing to be concerned about your wants and needs. We appreciate your business and hope to serve you again. Sincerely, the Holm Automotive Team of Abilene.