Hollywood Chrysler Jeep - Service Center

Not a good experience. My car was there for some time sent by towing. It took over three weeks just to get to speak to some one from service. Almost a month even after cal My car was there for some time sent by towing. It took over three weeks just to get to speak to some one from service. Almost a month even after calling numerous times throughout.I asked to have the old part saved for me. Did not save it even after reminding before & during work. Got a different story up until time to pick up car. Manager never bothered to come out or speak but once which the phone call dropped during conversation. Manager never returned calls. It was 2months before I was able to speak to when called from a new#. More

Great service thank you Zelma from shaneice sweeting it was nice good and on point was nice good and on point More

Kind and understanding staff! Did a great job communicating and were fair. Treated me with respect and were not pushy. Did a great job communicating and were fair. Treated me with respect and were not pushy. More

The work was performed quick, and professionally, Bernalson was very friendly and his service was excellent. Very nice staff and would def recommend and come again! Bernalson was very friendly and his service was excellent. Very nice staff and would def recommend and come again! More

I’ve never used their sales department. I can only speak to the service center. Each time I’ve taken my vehicle there, they have been very helpful. I have also found them to be honest and a I can only speak to the service center. Each time I’ve taken my vehicle there, they have been very helpful. I have also found them to be honest and affordable. More

Douze and Jordan were of great help in the Express service with checking my battery service with checking my battery More

As always, my Jeep and I are treated with the utmost respect. Our Service Advisor, Douze B., was very kind and professional and quickly handled our service needs. Thank you! respect. Our Service Advisor, Douze B., was very kind and professional and quickly handled our service needs. Thank you! More

Here’s a concise response you can use for your survey: “I was very satisfied with my recent oil change at the Hollywood Chrysler dealership. The mechanic and service technician were professiona survey: “I was very satisfied with my recent oil change at the Hollywood Chrysler dealership. The mechanic and service technician were professional and efficient, and the cleanliness of the dealership was impressive. Overall, it was a great experience. Thank you! More

It was Fantastic , hope to always have the same technician . He calls me on time to pick up my car Great customer service technician . He calls me on time to pick up my car Great customer service More

The customer service was good however I am not satisfied with the diagnostic which I already know the car had this problem I supposed you were going to do a deeper diagnostics with the diagnostic which I already know the car had this problem I supposed you were going to do a deeper diagnostics More