Hollywood Chrysler Jeep - Service Center

My salesman was very knowledgeable and helpful in me choosing my new Gladiator. HCJ has the largest inventory of Jeeps in South Florida and their pricing reflects that. A nice buying experience. I would choosing my new Gladiator. HCJ has the largest inventory of Jeeps in South Florida and their pricing reflects that. A nice buying experience. I would recommend them to anybody in the market for a new Jeep. More

Oil change service is 10/10. They take care you start to finish. Great company They take care you start to finish. Great company More

There are around 3 dealerships near my area but I usually have to drive around 50 minutes to this one because it’s where I’ve gotten treated like a customer should be treated, I’m not even asking for the “ro have to drive around 50 minutes to this one because it’s where I’ve gotten treated like a customer should be treated, I’m not even asking for the “royal treatment” I just want some respect and so far this is where I’ve seen and received it, I wished I had bought my car from this dealership but I was unfortunate enough to have bought mine in the heart of Miami, I come here for my maintance and my service advisor Miguel always goes above and beyond More

My review is not so good. I am still waiting for the service manager to return my call. My vehicle was there for body work for 2 months and then had tok be sent to service and I am still waiting for the service manager to return my call. My vehicle was there for body work for 2 months and then had tok be sent to service and it has been a disaster. Vehicle was purchased from them in this year brand new and I would expect better service than this. Every time I call to speak to the manager or who ever is over the service center I receive no call back and now I am highly pissed because one of their techs damaged something in my vehicle. I have given them a whole week for a return call and nothing. I was told a mike Ortiz would return my call nothing. I spoke to a Drema or something like that and she ensured me she would replay the message. Guess what?? Nothing. More

Dreama was great in service. Overall ok, but one service issue was not fixed despite being told it was. Overall ok, but one service issue was not fixed despite being told it was. More

Jorge was such a great help! Answered all my questions and got me in and out quickly! Answered all my questions and got me in and out quickly! More

Miguel was amazing in getting my oil changed and changing my filter. Hollywood Jeep is the absolute best, that's why I always go there. my filter. Hollywood Jeep is the absolute best, that's why I always go there. More

Excellent customer service. Very helpful group. Very pleased with everything. Will be back again for sure. Very helpful group. Very pleased with everything. Will be back again for sure. More

It was not easy to navigate to the service dept. road was blocked with vehicles. I had a one o’clock appointment and there were no service people in the offices in the service drop off area. I stood road was blocked with vehicles. I had a one o’clock appointment and there were no service people in the offices in the service drop off area. I stood there for 15 to 20 minutes looking for someone to help me. Finally after I found Miguel and everything went well. The workmanship was great. More

It’s a joke. Waited almost 4 hours for my car to be ready even though I had an appointment. Everyone moves like turtles and no one there cares about the customer Waited almost 4 hours for my car to be ready even though I had an appointment. Everyone moves like turtles and no one there cares about the customer or customer service. Actually as I arrived one guy told me I had to wait because it was first come first serve even though I had an appointment. If not for the other guy who took us in 20 min later and still I had to wait nearly 4 hours for the car to be ready. I would not renew my lease with you guys ever again just because of your service. It’s terrible. More