Hollywood Chrysler Jeep - Service Center

If I can give Mike & this dealership zero stars I would. Don’t waste your money or your time. They are full of lies from the moment they take your money. You will not get a return call from the service mana Don’t waste your money or your time. They are full of lies from the moment they take your money. You will not get a return call from the service manager or the service advisor Neyma and good luck with the General Manager Josh Clinton who also doesn’t answer his phone calls, tosses your emails around to others and will never intend on fixing your problem. My Wagoneer has had multiple attempts to be fixed since October of 2023 and it comes back the same. To the point Mike & Beatriz Jimenez said today to take the car to another service dealer they weren’t doing anything else to it and if I didn’t return the loaner I was going to have the police called on me for theft of the loaner. Absolutely ridiculous! The screen they supposedly changed has the same “UConnect Box requires Service take to authorized dealer” issue it had since I purchased it. The seat fans still don’t function as they should.At this point I’ve escalated the issue to different levels including reporting them to the State. Do yourself a favor, go anywhere but here. I’ve been a BMW customer since 2017 and have never in my life been treated this way. The moment I purchased a car from here the nightmare began. Never again will I buy a car nor recommend anyone to buy a vehicle from Chrysler, Jeep, Ram! More

Excelente atención y facilidad para tramitar garantías y servicio , agradezco a Miguel Moreno por su genial atención y comunicación servicio , agradezco a Miguel Moreno por su genial atención y comunicación More

amazing service. fast and reliable. no headache. took only limited time to finches service. I'll be back fast and reliable. no headache. took only limited time to finches service. I'll be back More

Every time I come in I’m always taken care of so professionally!!!! This time was the best! Miguel,went above and beyond for me! Thank you! professionally!!!! This time was the best! Miguel,went above and beyond for me! Thank you! More

The greatest service and courteous staff ever I love it here and time with attention given here and time with attention given More

Responsiveness of this service department is unacceptable. Only way I was really able to speak to anyone to get updates was by driving back to the dealership and finding someone. Nobody answ unacceptable. Only way I was really able to speak to anyone to get updates was by driving back to the dealership and finding someone. Nobody answers the phones. Nobody calls you back. Third time in for same problem had an appointment on Saturday and the car was never even looked at until Tuesday. Why is it okay to waste people's time. It's funny because at the same time I receive an email offering to trade in my Jeep for a new one with Hollywood Jeep.... I would never buy a car from this group because they are so poor at servicing the product. More

Easy to work with The insurance company held up the process on my car repairs but Hollywood chrysler was fine process on my car repairs but Hollywood chrysler was fine More

Great customer service compare to Aventura, fast and efficient work. Waiting area room is clean efficient work. Waiting area room is clean More

My salesman was very knowledgeable and helpful in me choosing my new Gladiator. HCJ has the largest inventory of Jeeps in South Florida and their pricing reflects that. A nice buying experience. I would choosing my new Gladiator. HCJ has the largest inventory of Jeeps in South Florida and their pricing reflects that. A nice buying experience. I would recommend them to anybody in the market for a new Jeep. More