Hollywood Chrysler Jeep - Service Center

Very good service welcome back anytime happy to help was a pleasure will be back soon a pleasure will be back soon More

The worst experience I have ever had with one of the workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up a week after I left it at 5pm. I went at 5.30pm and guess what, my car was not even ready for pick up. Management is non existent, do not expect to hear back from ANYONE let alone management EVER. Someone else ended up helping me out and that man seemed embarrassed of how I had been treated. When they finally advised my car was ready I went to go pick it up and they could not find the paperwork nor my keys. Very unprofessional working people and management is truly non existent. The people on the phone lines are not allowed to transfer calls so if you leave a VM do not expect to ever hear back from them. What a shame. Only one worker out of all of them I dealt with was worth my time. Very disappointing. Jorge Alpizar is the main reason I will be returning for ANY service at this location. He took over my case in a very correct and professional way and apologized for something he did not even have to. He’s the one to go to if you ever end up in this place! More

If you go there to buy a car ask for Mr. Vargas the Manager. He will get you the right deal. Vargas the Manager. He will get you the right deal. More

I put my car in for diagnostic and only after a week of car and calling every day with no answer I had to go in person for them to tell me where my car was only for them to tell me a diagnostic that wasn’t car and calling every day with no answer I had to go in person for them to tell me where my car was only for them to tell me a diagnostic that wasn’t true ( multiple other mechanics confirmed and fixed the actual problem). After all of that I am still stuck with a $250 bill with a wrong diagnostic. More

When I bought my car they sold me am extended warranty for 6 years and when I came in to fix it they told me it was voided. I decided to pay out of pocket and they offer me the service of 10 miles max to for 6 years and when I came in to fix it they told me it was voided. I decided to pay out of pocket and they offer me the service of 10 miles max to take me back to work and they ended up adding it to the invoice. They scam me everywhere. More

The men in service dept were great. Very accommodating and respectful I had an oil chg and they were very nice. Very accommodating and respectful I had an oil chg and they were very nice. More

Staff is friendly and welcoming. This appointment went well. Oil change shouldve been free in my opinion as a lessee with only 17k milage and a year left on lease. Topic for another This appointment went well. Oil change shouldve been free in my opinion as a lessee with only 17k milage and a year left on lease. Topic for another day. More

Thank you all my truck drives amazing! Christian and Brandon did an amazing job. Couple of days and my truck drives like new Christian and Brandon did an amazing job. Couple of days and my truck drives like new More