Hollywood Chrysler Jeep
Hollywood, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Called repeatedly to discuss a used car they were advertising as being in good shape. Told them we were driving up from Marathon in the Keys with cash in hand to buy the car. Salesman says only issue advertising as being in good shape. Told them we were driving up from Marathon in the Keys with cash in hand to buy the car. Salesman says only issue is a ding on the door. We get there and find a huge hole in the front bumper, dings all down the side of the car, a hole in the fender and a heavily oxidized rear bumper. Spent five hours driving 250 miles round trip. Jackass salesman actually said he "must have missed the holes" when confronted. More
In my opinion, the people overall are pretty friendly. Therein lies the danger. As a pretty smart person, I was still lured in. My main two issues are the extended warranty that Jeep offers, which I thi Therein lies the danger. As a pretty smart person, I was still lured in. My main two issues are the extended warranty that Jeep offers, which I think is a COMPLETE waste of money, as well as the low durability of the vehicle coupled with the fact that the dealership is ABSOLUTELY unwilling to make ANY concessions or remedy ANY of the NUMEROUS PROBLEMS with the vehicle. While I am sure that I got a good price on the vehicle, but then the problems began and that friendliness went out up in smoke as quickly as the gasoline the jeep goes through. In my experience, I do not think that the Jeep has held up well. In each thing that has broken, I find that the so called "comprehensive" warranty is not at all comprehensive. In fact, it has not covered ONE thing that has went wrong with the vehicle. Funny thing was, they have a real pretty chart that leads one to believe that it could cover nearly anything that could possible go wrong with the vehicle. In my opinion, the people there are NOT helpful, and resort to intimidation and other tactics like a cheap used car sales person. Either way, if I were you, I would find somewhere else to shop, especially if I were looking for a used vehicle (Enterprise sells a lot of their cars, and has great customer service) or a Jeep, as there are so may options. Good luck, and if I were you, I would avoid this dealership. More