
Hollywood Chrysler Jeep
Hollywood, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service, the attention was personalized and the work they did on my vehicle was excellent. The staff is friendly and cordial to customers. They have a good stock of parts. work they did on my vehicle was excellent. The staff is friendly and cordial to customers. They have a good stock of parts. More
How do you lose someone’s car? They had no idea what they were doing. I was there for three hours for just an oil change. Steve, the supervisor super rude. Literally ignore me and when they finally found my were doing. I was there for three hours for just an oil change. Steve, the supervisor super rude. Literally ignore me and when they finally found my car, he took on another customer instead of completing my service. NEVER WILL BE BACK. More
in and outFirst free LOF.Can't complain about the in and out First free LOF. Can't complain about the price. Free is free free is free free is free free is free 25 word minimum is stupid. in and out First free LOF. Can't complain about the price. Free is free free is free free is free free is free 25 word minimum is stupid. More
dealt with the Service Manager direct regarding a long outstanding problem with my car,(not dealer related), was treated with respect, and the final repairs were done on time, (under extended warranty) outstanding problem with my car,(not dealer related), was treated with respect, and the final repairs were done on time, (under extended warranty). More
Salesman was nice but knew basically nothing about the car. Had to figure everything out on my own. Seemed impatient. The finance manager was excellent. Helped me take the car home that night and come car. Had to figure everything out on my own. Seemed impatient. The finance manager was excellent. Helped me take the car home that night and come back to bring the rest of my deposit and also offered me spot insurance for 7 days. More
Arrived on time for my appointment. Stood outside Steve Ruth's office for 5 minutes before he addressed me. Mind you Steve was playing on his personal cell phone. Discussed to Steve Ruth that i had some Wa Ruth's office for 5 minutes before he addressed me. Mind you Steve was playing on his personal cell phone. Discussed to Steve Ruth that i had some Warranties that i purchased for my vehicle. Mr. Ruth addressed me that he could not help me and the only way for him to assist me was to pay for everything up front. I told Steve that i have already used the NSD warranty before and that is not the way the issue was handled. Steve told me there was nothing he could do. I then asked Steve to get me the Manager please. The Manager, Rick Ogle, took care of me. No problem. No issues, so i do not understand why Steve was telling a customer whom had purchased an expensive vehicle from the dealership and purchased all the warranties, why he could not assist me. More
There’s only one service person helping everyone. This place doesn’t offer to pay for rental when they exceed the number of days to complete the job. place doesn’t offer to pay for rental when they exceed the number of days to complete the job. More
I brought the car because of possible problems with its transmission. You kept the car for four days but once you determine that it needed a software update, everything was OK. Your Service Advisor was ve transmission. You kept the car for four days but once you determine that it needed a software update, everything was OK. Your Service Advisor was very helpful and tried to help me with my problem. However, I noticed that the dealership is in need of more employees specifically Service Advisors and maybe mechanics. I only noticed my Advisor (Steven Ruth) working and some other young guy that came to help. More
Incredible staff they went the extra mile and made our buying experience so incredible we bought two vehicles, very helpful and would recommend to anyone looking for a no hassle deal. buying experience so incredible we bought two vehicles, very helpful and would recommend to anyone looking for a no hassle deal. More
A very small number of service techs to help customers. This results in long delays for customers, customers not being able to learn the status of their vehicle being worked on. Also, no one to answer pho This results in long delays for customers, customers not being able to learn the status of their vehicle being worked on. Also, no one to answer phone in service department for customers. Mechanics still doing very good jobs when cars are worked on. Unless Hollywood Chrysler Jeep corrects their service department problem, I wii be finding some place else to get my Pacifica serviced. More