Hollywood Chrysler Jeep

Took my Toyota truck into the express lane for an oil change. Quick and easy. Great service, and friendly faces. I would highly recommend this dealership for all your service needs. change. Quick and easy. Great service, and friendly faces. I would highly recommend this dealership for all your service needs. More

Kerri was absolutely wonderful. Very attentive and I’ve never had my car serviced so quickly. She was punctual and was able to diagnose a price that was almost the amount I paid. I will be keeping her as a never had my car serviced so quickly. She was punctual and was able to diagnose a price that was almost the amount I paid. I will be keeping her as a contact and will continue to come whenever my jeep needs service. More

They changed my oil to synthetic oil without my permission and no one wants to take accountability. They also added additional services again without even calling me and had the nerve to tell me th permission and no one wants to take accountability. They also added additional services again without even calling me and had the nerve to tell me they left messages, funny because I didn't get them! I even verified the phone number with them to make sure they had the correct number. They left the interior filthy and the whole front including my custom bumper has some sort of sticky substance all over it. No one returns calls or messages including service manager Mike, its very disheartening. For the almost $1600 paid, their customer service sucks and I will not be back and anyone who asks me ai will let them know how crappy I got treated! More

Understaffed, disorganized, and incompetentI have been Understaffed, disorganized, and incompetent I have been to this dealership many times in the past and always had great service. Alas, this is no m Understaffed, disorganized, and incompetent I have been to this dealership many times in the past and always had great service. Alas, this is no more. I brought my car in for an oil change and general inspection appointment and was told by the service advisor he didn't even need to see it, brought it though the express lane where I was told all was well. Not 3 months later, it broke down entirely and I was told it needed $4,000 of repairs and maintenance. It then still wouldn't start which the service team said was normal and sent it on it's way. It was not normal, still wouldn't start, then had to be brought to another mechanic for $100s of more repairs. Good luck even getting an answer to your phone calls or emails. There is not enough staff and the emails I've gotten in response have either ignored my issue or were about another unhappy customer's car issues. DO NOT GO HERE!!! More

A+ Always take care of my cars and what it needs next. I will bring both my dodges here for service everytime. I recommend if u have Chrysler or a Dodge will bring both my dodges here for service everytime. I recommend if u have Chrysler or a Dodge More

Great Service...I love it there!! They have some good employees From the service department to the express lane with the oil changes you guys ROCK employees From the service department to the express lane with the oil changes you guys ROCK More

Horrible experience. Will never go there again and before was always pro dealer. Took my truck in as it kept losing power while driving and shutting down. They had it for 4 days and charged me $2500. The ne was always pro dealer. Took my truck in as it kept losing power while driving and shutting down. They had it for 4 days and charged me $2500. The next day I had to bring it right back to them for the same problem. They had it for another 4 days. This time they told me I needed new tires and a new computer but ultimately what was wrong with my truck was it couldn’t be fixed as it was too old and I needed a new truck. So the $2500 I spent was basically changing my fluids and other items I had already done the last 6 months that they felt needed to be done again but really had nothing to do with the problem. Took my car to Brake Specialists in Miami and for $237 which included labor, my truck is working like brand new. It just needed a new sensor. More