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Hollywood Chrysler Jeep
Hollywood, FL
2,764 Reviews
Hollywood Chrysler Jeep stocks a great selection of both new and used vehicles for sale in Hollywood, FL. However, our reputation for selection and service has reached far beyond our home town and car shoppers from Fort Lauderdale, Miami, Coral Springs, Pembroke Pines and many other surrounding Florida areas turn to our dealership for all of their automotive needs! Our inventory ranges from all different styles and price points, so rest assured we have the perfect vehicle option for you! In fact, our dealership provides so much more than just a quality vehicle selection, we offer finance, repair and maintenance services in Hollywood, FL and for the surrounding areas as well. To add ease and convenience for any vehicle need, we encourage you to explore our website where we feature a lot of handy online tools that can save you time and money.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,764 reviews
September 10, 2021
Me atendieron muy bien y me ayudaron a obtener el caro que queria. Quede encantado con el servicio. El chico de los seguros tambien fue muy amable que queria. Quede encantado con el servicio. El chico de los seguros tambien fue muy amable More
by villarromero
Verified Customer
September 10, 2021
The person helped me as soon as I arrived. Everyone was very helpful. I just wish they checked my engine to just let me know what was going on. very helpful. I just wish they checked my engine to just let me know what was going on. More
by GADTEACHER119
Employees Worked With
I don’t remember the person name. I got my oil change and not service.
September 10, 2021
From the initial phone contact, through the updates on progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the re progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the return of our vehicle, we couldn't be more happy. Excellent communication with our Service Manager Joe Excellent service from the Customer Care Coordinator Beatriz I never met the technician that did the work, but the car was repaired and operates with no more issues. More
by WILLFAMX4
Employees Worked With
Beatriz, and Service Manager Joe
September 10, 2021
Great Express lane service. I have a recall and the service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to 4 days without transportation. He said the service department was "Backed Up" Since this is a Jeep RECALL from the Manufacture of Jeep, it seems that Jeep should provide the rental car. I have to work and cannot leave my car for 3 to 4 days. Other dealers provide cars for their customers . Its not fair since its a recall. Please know it was NOT the express lane it was a service individual More
by mialax
Employees Worked With
Rick Ogle
September 08, 2021
A lot of the stuff was very upleant except for the guys who did my oil change, but the service was good in general, it was very Swift. who did my oil change, but the service was good in general, it was very Swift. More
by dolam.elaine32.ed
Employees Worked With
Guys in the oil change area
September 08, 2021
Overall the entire buying experience with Hollywood Jeeps was poor. This is probably the worst experience I have had with a dealership. I have owned Audi, Mercedes, BMW, Honda, Infiniti, Range Rover, Maser was poor. This is probably the worst experience I have had with a dealership. I have owned Audi, Mercedes, BMW, Honda, Infiniti, Range Rover, Maserati and this was by far the worst experience I have had. I would not recommend Hollywood Jeeps to anyone because of this experience. Buying Process: I had contact South Florida Jeeps to build out a custom Jeep for me. They contacted Hollywood Jeeps to purchase the Jeep. The custom order was placed without reviewing any of the options with me. When I said this is not what I want, I am looking for something fully loaded with all the safety features another custom order was placed. The 2nd time around it was for the I4 Wrangler not the V6 that I had communicated many times was my preference. I was then told if I wanted to change the order I would have to put an additional deposit down. The wait would also be 3 to 4 months out. I was basically being told the I4 is better option and this is what you should go with. Unfortunately, I felt my hands were tied because I had already contracted South Florida Jeeps for the customization and given them a deposit of $7K and $2K to Hollywood Jeeps. At this point I have $9K already committed. Communication: During this entire process I did not have a single point of contact. I had Josh Clinton who was corresponding over email. David Souza from Finance and then at some point Ronnie and others contacting me to complete the survey. I get having a Salesperson and a Finance person but what would have been great is one salesperson owning this sale through the entire process. I am spending $70K on a custom Jeep I would like to feel like am getting the best service. During this time Josh and David only preferred to communicate over email. Even when I asked for a phone or left voice messages, I got not a phone call back. It took 58+ emails to work through this sale and another 34 for the Finance portion. Waste of productivity for your Sales team and the customer. What should have been pretty simple; I wanted a Wrangler Sport Unlimited in White with the Sun and Sound package and all the safety features that are options in an automatic V6. If Josh or an assigned Salesperson had reached out to me after receiving the request from South Florida Jeeps many of these issues could have been avoided. Pick up the phone and call your customer! They could have confirmed what I was looking for, put in the custom order 1 time and avoided the continued back and forth and frustration. Josh also sent an email stating ‘I have zero skin in the game’ basically implying I don’t give a $#%# if you buy this Jeep from us or not. I have this email chain if anyone is interested in seeing the history of this transaction. When I told Josh I was looking for a V6 his response was I was not told that. When I said I needed the vehicle registered in FL he response I did not know that. If he picked up the phone called the customer, got to know the customer, built a rapport he would have known exactly what I was looking for. From the beginning working with Nick at South Florida Jeeps has been a pleasure. I am going to be purchasing additional Jeeps for my business for SoFlo Jeeps to customize. My recommendation to anyone in the future is go out any buy your Jeep from any dealership where you get what you want at a price you are comfortable with and then take it to South Florida Jeeps for the customization. It’s not worth the hassle to go through Hollywood Jeeps. From my experience there was no real benefit except they drove the Jeep over to South Florida Jeeps once it came in. Having a assigned Salesperson to work with the customer throughout the custom ordering process goes along way. Also, someone that is willing to pick up the phone and actually talk their customer through the process, review the sales quote, communicate delivery dates, etc. More
by ASHMIN.SHAH
Employees Worked With
Josh Clinton, David Souza
September 07, 2021
Very helpful in answering all my questions, making it very comfortable inbuying my first brand new jeep. I Would recommend Hollywood Chrysler Jeep to everyone very comfortable inbuying my first brand new jeep. I Would recommend Hollywood Chrysler Jeep to everyone More
by e.vazquez1977
September 07, 2021
Just poor to say the least… They had my car for almost 2 weeks in total. I paid for a service, brought my car in twice for the same service and 1day later after the second time of bringing it back to the de weeks in total. I paid for a service, brought my car in twice for the same service and 1day later after the second time of bringing it back to the dealer, the SERVICE ADVISOR ASSURED ME IT WAS GOOD & READY FOR PICK UP. ITS DOING EXACTLY WHAT I INITIALLY BRUNG IT IN FOR! So 3x in 2weeks back and forth to the dealer, customer service issues, a service manager getting involved and it’s still not really right. This is the short version of things!!! Just unreal and I’m not taking it lightly! More
by brandibee11
Employees Worked With
Not listed
September 07, 2021
Mr. Edmonson did a phenomenal job and Hollywood Chrysler will remain our go-to dealership. If you want candid feedback, you should not have a minimum of words. will remain our go-to dealership. If you want candid feedback, you should not have a minimum of words. More
by ROYALE225
Employees Worked With
Louis Edmonson
