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Hollywood Chrysler Jeep

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.1
2,773 Reviews
Hollywood Chrysler Jeep stocks a great selection of both new and used vehicles for sale in Hollywood, FL. However, our reputation for selection and service has reached far beyond our home town and car shoppers from Fort Lauderdale, Miami, Coral Springs, Pembroke Pines and many other surrounding Florida areas turn to our dealership for all of their automotive needs! Our inventory ranges from all different styles and price points, so rest assured we have the perfect vehicle option for you! In fact, our dealership provides so much more than just a quality vehicle selection, we offer finance, repair and maintenance services in Hollywood, FL and for the surrounding areas as well. To add ease and convenience for any vehicle need, we encourage you to explore our website where we feature a lot of handy online tools that can save you time and money.
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2100 N State Road 7

Hollywood, FL

33021

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Showing 2,773 reviews

November 03, 2021

Dishonest dealership! Flat out lied about the warranty that was sold to me, completely unacceptable! I was told that my extended warranty I purchased was through Mopar jeep services, which I later found o More

by nicholas.b
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Gray, Anthony Murua, Mike Dickman
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Nov 04, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with your feedback. We do apologize if you did not have a favorable experience with us recently but we are here to help you turn that around. It seems like you need some clarification regarding your vehicle's warranty. We have forwarded your feedback to our executive team for review; they will ensure that this matter is handled. If you should have any lasting concerns, please include your name, contact information, and any issues to social@hollywoodcj.com and we will be happy to speak with you. Hope to hear from you soon.

Nov 04, 2021 -

nicholas.b responded

Let’s see how you try and remedy this situation as I have not had a returned phone call on this in 4 days and don’t anticipate anyone calling or fixing this situation to make it right.

Nov 10, 2021 -

nicholas.b responded

Just an update. I am now getting my attorney involved as they stated they would fix this situation and lied again,! Stay far away from this place, the GM josh could not even pick up the phone to call me, poor customer service at its best…

November 02, 2021

You guys are the best .I have Never bought a car and everything went through so smoothly thank you guys so very much More

by escoffery.1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman, Rick Ogle
Report | Print
Nov 02, 2021 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 02, 2021

The service was done great. Steven Ruth was excellent in keeping updated about the car More

by Domtar0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruth
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Nov 02, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2021

All issues were addressed and my Jeep is back up & running! Thanks Melissa! Great job! More

by Mlouwers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa , Rick Ogle
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Nov 01, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2021

Excellent customer service, phone calls with the status of my vehicle was well appreciated. They're handling everything professionally. More

by thompson.willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
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Nov 01, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 01, 2021

The team that sold us our hero was great we got what we wanted we are happy More

by JIMMYD3J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , mr Forbes
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Nov 01, 2021 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 01, 2021

They don’t keep appointments because they are understaffed and overwhelmed but when they finally do the work they do it well and fairly More

by ELIANEROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Mike Dickman, Rick Ogle
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Nov 02, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your time and response. We will be here for any needs you should have in the future. Have a wonderful day!

October 30, 2021

Have always had a good experience with this dealership and have always brought my Jeep back here for service since I bought it 2009. More

by bearsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez., Rick Ogle
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Oct 30, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 29, 2021

Good service but the sales rep that helped me wasn’t the most honest person. More

by N81108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie
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Oct 29, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with feedback. We do apologize if you did not receive the top-level customer service you should expect from us. If you have any ongoing concerns, please feel free to provide your name, contact information, and nature of any concerns to social@hollywoodcj.com, and we will have a team member reach out to you directly to resolve them. Hope to hear from you soon.

October 29, 2021

They are very careless with their work ethics the people are nice enough but the work is trash More

by NATACHAMAGLOIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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Oct 29, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with your feedback. We do apologize if your recent experience did not match your expectations. As we always strive for 100% customer satisfaction, please allow us to work with you to turn around this situation into a more positive one. Please include your name, contact information, and nature of any concerns to social@hollywoodcj.com and we will have our team member speak with you to iron out any deficiencies. Hope to hear from you soon.

Oct 29, 2021 -

NATACHAMAGLOIRE responded

The first issue is that I was told it woukd take an hour..3 hours later never hearing from them (theyvsaid tgey would call when car is ready) when call..I call 5-6 times abd no one from service answered the phone ..reception transferred me to a different extension each time saying this person shoukd answer..then ..the change oil signal was still on when after the supposedly did an oil change..so when I told the service people they suggest I come back on other visit because they must have forgot and it was close to closing time... as if I woukd have to go back to dealership again for them to switch of signal..why not just do it then ..even though it was close to closing time they still had staff in the shoo and in service..just annoying

Oct 30, 2021 -

Hollywood Chrysler Jeep responded

Thank you for supplying additional details for the issue. Please feel free to speak with the General Manager, Josh Clinton to resolve this matter. His main number is 954-342-5183 and his email address is josh.clinton@hollywoodcj.com. Thank you!

Oct 31, 2021 -

NATACHAMAGLOIRE responded

How will he resolve? By me going back to the dealership again..lol..spending my time..my gas ..for them tondo what they were supposed to do.. Im fine..thanks

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