Hollingsworth Richards Ford

Hollingsworth Ford has delivered Horrible service and they do not stand by their policies. Each department blames the other for poor work. Irresponsibe at fulfilling warranty work and extended warranty g they do not stand by their policies. Each department blames the other for poor work. Irresponsibe at fulfilling warranty work and extended warranty guarantees. They do not follow through after new car is purchased. Once a car is purchased and off the lot, they do not treat you with respect or show any type of responsibility towards the work (brand new car) or the new owner. I have never experienced this before from a dealership. Other dealerships have always been pleasant and accommodating. I am very upset with Hollingsworth Ford for their lack of responsibility and caring. I would not recommend purchasing a car from there at this time. Just a note, my car is 6 1/2 months old, so pretty new. Should not need any work at this stage. More

CAN’T BE TRUSTED. I made a cash offer by phone because I am 2.5 hours away. They accepted my offer. They wanted me to take delivery the next day. I rescheduled a few important meetings, went to the bank and am 2.5 hours away. They accepted my offer. They wanted me to take delivery the next day. I rescheduled a few important meetings, went to the bank and got a cashiers check. I confirmed our scheduled appointment multiple times in their system. I let them know when I was leaving and when I expected to arrive. I was pretty excited about the purchase. Upon exiting the interstate just 5 minutes from the dealership I noticed a missed text that came in about 35 minutes earlier. It said please call Todd, customer care manager. He informed me that someone else committed to buying the truck about an hour earlier and he was trying to reach me. Upon arriving at the dealership I was invited into the GM’s office. Yes I was livid and I am sure I cussed more tha I have in years. He said all he could do was apologize and offer me a deal on another vehicle. I made a 5 hour round trip plus the time wasted at the dealership. 6 wasted hours in all that I will never get back, not to mention 6 more hours my wife wasted. These people have no integrity. Zero on the character scale. You can’t believe a word that they tell you. The GM disclosed that the other party were friends of the finance manager. Procede with caution when dealing with this group. Still in shock over the utter lack of professionalism. Worst experience of almost buying a vehicle ever. More

This was my second purchase from Hollingsworth and once again I was satisfied. Mr Nick Williams sold me both vehicles that I have purchased. Management , sellers, inventory, etc all #1. again I was satisfied. Mr Nick Williams sold me both vehicles that I have purchased. Management , sellers, inventory, etc all #1. More

Excellent service with Hollingsworth Ford. Josh, Blake, and Wes did a great job getting me in the truck I wanted quickly and they worked with me on the right price! Will definitely go there again for my ne and Wes did a great job getting me in the truck I wanted quickly and they worked with me on the right price! Will definitely go there again for my next vehicle. More

Quinn Batiste was amazing! Very helpful and wonderful to talk to. Answers all of our questions and knows his products. This is the second vehicle we have gotten with him and he will be getting all of busine talk to. Answers all of our questions and knows his products. This is the second vehicle we have gotten with him and he will be getting all of business in the future. Never disappoints. More

Matt made sure I was comfortable reviewing the vehicle I eventually purchased. He also went above and beyond the call of duty, and delivered my truck to me the next day on his day off. Very friendly and pro eventually purchased. He also went above and beyond the call of duty, and delivered my truck to me the next day on his day off. Very friendly and professional. Thanks "Fish" ! More

Great service! Tanya was very knowledgeable and professional. She made the buying process very easy and you can tell she cares Very much about her customers. professional. She made the buying process very easy and you can tell she cares Very much about her customers. More

Found this vehicle online and requested to see it. There was only a stock photo of the truck online, but based on the reviews on HolIingsworth Ford, I knew I would not be disappointed. I drove from New O was only a stock photo of the truck online, but based on the reviews on HolIingsworth Ford, I knew I would not be disappointed. I drove from New Orleans to Baton Rouge after work to view and test drive the truck. Everyone was professional and prompt. My sales person, Marlin Glenn was spot-on with everything I asked about the vehicle. I purchased the vehicle within 1-hour from my time of arrival until I drove off with the vehicle. More

The Hollingsworth/Richards’ staff are helpful, courteous, knowledgeable and a pleasure to work with. The service department is also outstanding. The whole Hollingsworth Team puts in their ALL to make a great knowledgeable and a pleasure to work with. The service department is also outstanding. The whole Hollingsworth Team puts in their ALL to make a great experience for their customers. More