Hoffman Nissan

Money over real service. Lost my trust. Wrong part order no call back when part arrived.Over charged for part. Credit card charged before all work was completed and the over charge was put t Wrong part order no call back when part arrived.Over charged for part. Credit card charged before all work was completed and the over charge was put through. It is obvious that the service representative get bonus points for extra work they can get needed or not. Check out the sign on the customer service manager's wall!!!!! More

Great customer service Rocky the service manager was friendly and quick to fix my tire and rim. Great customer service, making you feel like a valued customer. They let me b Rocky the service manager was friendly and quick to fix my tire and rim. Great customer service, making you feel like a valued customer. They let me borrow a rental for the time being so I didn't have to miss work. Thanks guys! More

Great Experience Chris took me on a greatest drives of various vehicles. He and Brian spent hours finding me the perfect fit in a vehicle and a payment. Great day! Chris took me on a greatest drives of various vehicles. He and Brian spent hours finding me the perfect fit in a vehicle and a payment. Great day! More

Excellent Service I had some questions to ask and the service department, Rocky and David where very informative. They took their time and answered may questions thoro I had some questions to ask and the service department, Rocky and David where very informative. They took their time and answered may questions thoroughly. Thank you! More

Hands free Bluetooth did not work in New Car I just bought a new Nissan Rouge SL from Kevin Rurke a bout 3-4 days ago he had a great personality very friendly not pushy by any means great guy. I I just bought a new Nissan Rouge SL from Kevin Rurke a bout 3-4 days ago he had a great personality very friendly not pushy by any means great guy. I had to drive to Nissan after work because I could not call anyone from my hands free Bluetooth and the car is only like 3-4 days old. So Rocky Subramani said he would try to help and he did just that... he asked if I minded if he can pull it in the garage and I said go ahead then about 10 min later he called me over to my car and said your all set it's fixed and even Juan (don't know last name) also stopped working on a car he was working on to help out also. I just want to say Thank You guys so much for helping me especially when I had no Appt. You guys went above and beyond with a great attitude and smile and reassuring me that everything will be fine. Your manager/managers needs to know that both of you are a great asset to the Nissan Family.. Thank You again. More

Great service Got a great deal on a brand new Nissan from a nice and friendly sales team. Great service and friendly crew with great sense of urgency! Overall, th Got a great deal on a brand new Nissan from a nice and friendly sales team. Great service and friendly crew with great sense of urgency! Overall, this dealership has exceeded my expectations. Keep up the great work y'all! More

Great service, great people Always feel welcome and well informed. Honest service and knowledgeable employees. Rocky provides awesome customer service. Didn't perform any unneces Always feel welcome and well informed. Honest service and knowledgeable employees. Rocky provides awesome customer service. Didn't perform any unnecessary work and explained all that I needed to know. More

Excellent Customer Service I have a very busy work schedule and have difficulty taking time off from work. When I found out that I needed a new drive shaft and U-joint, Rocky m I have a very busy work schedule and have difficulty taking time off from work. When I found out that I needed a new drive shaft and U-joint, Rocky made a phone call to confirm that it was covered under my extended warranty and set me up with a loaner car so that I would not have to take time off from work. Justin kept me updated the entire time, letting me know that the part was ordered, when it arrived, and when my car was ready to be picked up. Hoffman Nissan has by far the best customer service in the area. They go above and beyond to accommodate their customers. More

Hoffman Nissan Service Great!! I dropped in this past Saturday to see if the Service Dept. could fit me in for a 15,000 mile service. They did it in record time. I was really surp I dropped in this past Saturday to see if the Service Dept. could fit me in for a 15,000 mile service. They did it in record time. I was really surprised and very pleased with how accommodating and quick they were. And they washed my car! I highly recommend them and will definitely go there again. Thanks Hoffman Nissan Service Dept.! More

A Rewarding Experience As a "senior" in age my questiions were related to the pros and cons available to make wise decisions in purchasing or leasing. Without attempt to per As a "senior" in age my questiions were related to the pros and cons available to make wise decisions in purchasing or leasing. Without attempt to persuade my decision ,time was given for me to weigh the pros and cons. The personal touch was appreciated. More