Hoffman Nissan

Excellence in Customer Service I recently purchased a vehicle from Hoffman Nissan in West Simsbury, CT. As this was my 9th Nissan, the decision was not what car manufacturer, it was I recently purchased a vehicle from Hoffman Nissan in West Simsbury, CT. As this was my 9th Nissan, the decision was not what car manufacturer, it was what dealership. Having purchased Nissans from several dealerships in the Greater Hartford area, I can say without equivocation the purchase of my 2017 Armada from Hoffman Nissan topped all experiences. I received exceptional service from my Sales Representative, Migueal Torres, Sales Manager, Ariel Pagan and General Sales Manager, Brian Clark. These gentlemen were genuinely concerned with developing a lasting relationship versus making a sale. The Hoffman experience is about family and these gentlemen fully exemplify what the Hoffman experience is about. I will look no further than Hoffman Nissan for my next purchase. I highly recommend the Hoffman Team for the purchase of your next Nissan. More

car buying made easy We had an excellent experience buying our new Nissan with Kevin. He took all the stress and uncertainty out of buying a new car. He was extremely help We had an excellent experience buying our new Nissan with Kevin. He took all the stress and uncertainty out of buying a new car. He was extremely helpful and knowledgeable. We highly recommend Hoffman for your next purchase. More

Outstanding customer service! I had an awful experience at a dealership nearby where I live. After calling several other Nissan Dealers in the state, Hoffman Nissan in Simsbury re I had an awful experience at a dealership nearby where I live. After calling several other Nissan Dealers in the state, Hoffman Nissan in Simsbury responded immediately. The sales associate was so knowledgeable and friendly on the phone I drove an hour to deal with them and drove home that same day in a new Nissan Rogue. I highly recommend this dealership to anyone looking for a great car buying experience. More

Very pleasant, excellent, and accommodating I had an excellent experience at Hoffman Nissan. Everyone was friendly, helpful, knowledgeable, and professional. My car was done in the time frame I had an excellent experience at Hoffman Nissan. Everyone was friendly, helpful, knowledgeable, and professional. My car was done in the time frame promised and I was pleased with everyone's promptness from the minute I drove my car into service. The service area was clean and neat. My experience exceeded my every expectation. Thank you Hoffman Nissan. I will highly recommend you to everyone I know. More

Bought Nissan Rouge A overall great experience for my first time buying a car! They were very good with trying to work with me. Their service was fabulous and everyone I A overall great experience for my first time buying a car! They were very good with trying to work with me. Their service was fabulous and everyone I encountered was very friendly! More

Waiting not the forte My wife and I have had our Prius and Leaf serviced in several states. The experience at this dealership for waiting was the least favorable. The oth My wife and I have had our Prius and Leaf serviced in several states. The experience at this dealership for waiting was the least favorable. The other locations had lounges where juices, water, coffee, and snacks were readily available for those waiting. This location had just coffee and hot water. More

Always a Great Job Done at Hoffman! Hoffman Nissan Service rocks!! Always get the Service I need, and never any lip service. They get right to the root of my issue, and complete the wo Hoffman Nissan Service rocks!! Always get the Service I need, and never any lip service. They get right to the root of my issue, and complete the work as promised, with affordable and no hidden fees. David Cyr is a true example of great customer service and stands by Hoffman's motto: Driven by Trust! More

Best car buying experience I've ever had! Hoffman Nissan changed my view of car buying. No pushy sales, no feeling like you are probably being taken advantage of. It was a pleasure from star Hoffman Nissan changed my view of car buying. No pushy sales, no feeling like you are probably being taken advantage of. It was a pleasure from start to finish and I cannot say enough about my sales rep Brian Birrell who made the experience what it was!. Hoffman Nissan has earned a loyal customer for sure! More

Kudos Hoffman Nissan Service was oil change and tire rotation. My person was very friendly and I didn't feel like a dummy when we were going over the auto status report, w Service was oil change and tire rotation. My person was very friendly and I didn't feel like a dummy when we were going over the auto status report, which I appreciate. Also, I did not feel like I was being swindled with regard to repair work recommended. I actually enjoyed my wait while watching HGTV and having a yummy pumpkin spice coffee. Very pleasant experience. More

Car had problem - Rocky had the best solution Not being from CT, and having my car break down was a nightmare. I brought it to Hoffman Nissan nearly in tears and couldn't have expected or received Not being from CT, and having my car break down was a nightmare. I brought it to Hoffman Nissan nearly in tears and couldn't have expected or received greater customer service than I did here. Rocky gave me a rental car, and offered to drive my car back to Massachusetts and drop it off to me if the car wasn't fixed before the time I left CT. I know nothing about cars, and Rocky and his team took their time to make sure my parents and I understood everything that needed to be done and why. As a young girl, they made me feel very comfortable getting back behind the wheel of my car without feeling like I had been taken advantage of. More