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Hoffman Nissan

Canton, CT

4.8
495 Reviews

46 Albany Turnpike

Canton, CT

06019

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495 Reviews of Hoffman Nissan

January 09, 2017

EXCELLENT I DID NOT EXPECT THE GOOD TREATMENT THAT I DID RECEIVED. THANKS TO ERIC AND STAFF FOR NOT BEING PUSHY JUST TO SELL A CAR. THAT MEANS A GREAT DEAL TO More

by btego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Meyers
Jan 09, 2017 -

Hoffman Nissan responded

Hi btego, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are pleased to read that Eric and the team provided you with great customer service and were pressure free. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it’s time to have your vehicle serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

New Car Purchase Excellent service and very friendly and helpful teams. One of the best experiences I've ever had. Everyone was helpful from sales to finance to assi More

by Jen.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Meyers, Chris Sawyer, Mark Margolis
Jan 09, 2017 -

Hoffman Nissan responded

Hello Jen, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are pleased to read that our team was friendly and helpful in assisting you with the entire process. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Service Excellence! Hoffman Nissan is a dealership others need to model. Their Service Department is second to none. During my most recent visit, Justin Derench supplied More

by yogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie - Mechanic, Justin Derench
Jan 09, 2017 -

Hoffman Nissan responded

Hi yogi, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are happy to hear that Justin, David, Frankie and the team explained to you what your vehicle needed in detail and the options that you could take. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Tried to double bill for electrical problem(manager contact) Brought the car in because the blower motor was stuck in high and he radio wouldn't turn off, they wanted 120 x2 (because the fan was one diagnosis an More

by ZEKE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Cyr
January 05, 2017

professionalism and friendly I rate the service excellent because as soon as I pulled into the bay and got out of my car, David Cyr was there with a smile and very attentive. Dav More

by CYNTHINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
staff who worked on my car, David Cyr
Jan 05, 2017 -

Hoffman Nissan responded

Hello CYNTHINA, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are pleased to read that David and the team were very attentive, kept you up to date on the status of your repairs, and made recommendations for future service needs. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

New Car! Hoffman Nissan gets an A+ in my book. Mark and Paul were helpful and honest and met my needs ( and answered my many questions)). Kirk made the money More

by BUGGSY55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Coates, Paul Moxam, Mark Margolis
Jan 05, 2017 -

Hoffman Nissan responded

Hi BUGGSY55, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are happy to read that Mark and Paul were helpful and honest, as well as answered all your questions; and that Kirk ensured that the financing process was a snap. Thank you for your recommendation, we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

An exceptional experience!i an new I am new to the area and my first experience at Hoffman was very positive. From my very first call I was impressed by the customer service. Everyone More

by JJUDE203
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr, Rocky Subramani
Jan 05, 2017 -

Hoffman Nissan responded

Hello JJUDE203, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are happy to read that you enjoyed our waiting area and that our team was courteous, efficient, and provided you with great customer service. We value our customers and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Exemplary service! Hoffman Nissan is not just a dealership, it is an example for other dealerships to follow. From the first time you walk in through their doors you are More

by dejesusluis87.ld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Plaskett, Kirk Coates, Paul Moxam, Rocky Subramani, Ariel Pagan, Brian Clark, Tony DelPrincipe
Jan 05, 2017 -

Hoffman Nissan responded

Hello dejesusluis87.ld, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are pleased to read that Paul, Ariel and the team ensured that your overall buying experience was no pressure and pleasurable. We value our customers and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

January 05, 2017

Key issue Not pleased my remote start would not work after I was charged $ 110.00, then told I would be charged another fee to re program key. More

by M.MCTEAGUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Cyr
Jan 09, 2017 -

Hoffman Nissan responded

Hello M.MCTEAGUE, Thank you for trusting Hoffman Nissan for your vehicle service needs. We apologize that your remote start was not programmed into your key during your initial visit; however we are happy to hear that our team was able to work with you in order to address this issue. We value our customers so please let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Great Service Received great service at Hoffman in Avon. Dave C. in the service department is always very nice and courteous and always has a smile on his face. A More

by KATHSKI65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Jan 09, 2017 -

Hoffman Nissan responded

Hello KATHSKI65, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are happy to read that Dave was nice, courteous, and always had a smile on his face. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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