Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Great Mark was an excellent salesperson who took the time to call us with options, follow up with a problem we had with Sirus, went out of his way to drive Mark was an excellent salesperson who took the time to call us with options, follow up with a problem we had with Sirus, went out of his way to drive me back to work and drop off my car at work- definitely went above and beyond! More
Happy Complete satisfaction from very nice staff to getting all concerns addressed. A seamless experiience beginnig with pulling into the service bay, quic Complete satisfaction from very nice staff to getting all concerns addressed. A seamless experiience beginnig with pulling into the service bay, quickly reviewing needs, loaner car conveniently waiting just outside and timely work, finished as promised, I look forward too returning. More
Great service William, the guy who always helps me, fixed my air conditioner promptly. He rocks! William got me in on this holiday weekend that was very busy, but I William, the guy who always helps me, fixed my air conditioner promptly. He rocks! William got me in on this holiday weekend that was very busy, but I really needed to get this fixed in this hot time of year! More
Easy and sweet Cannot say enough nice things about buying my RC 350 at Hofgman. From my salesman Mark to The rest of the team it was easy and sweet. Cannot say enough nice things about buying my RC 350 at Hofgman. From my salesman Mark to The rest of the team it was easy and sweet. More
Outstanding Overall outstanding experience with Karan and Walter. Minor hiccup with getting the original vehicle from another dealer but they were upfront anout Overall outstanding experience with Karan and Walter. Minor hiccup with getting the original vehicle from another dealer but they were upfront anout the situation and secured another vehicle within a week. More
Great service cheerfully extended I was very satisfied with my Hoffman Lexus experience. My every request was cheerfully met. The level of caring and effort shown was exceptional. I wo I was very satisfied with my Hoffman Lexus experience. My every request was cheerfully met. The level of caring and effort shown was exceptional. I would certainly recommend this dealership to anyone needing work done. More
Service Experience at Hoffman The Service Dept. staff at Hoffman Lexus are great. Monica Pelletier during my last two appointments and Bob Di Napoli previously are very helpful, co The Service Dept. staff at Hoffman Lexus are great. Monica Pelletier during my last two appointments and Bob Di Napoli previously are very helpful, courteous prompt and professional, and Derek Sulliman is always especially competent, knowledgeable, efficient and professional with any technical issue whatsoever addressed and resolved promptly and satisfactorily without any returns necessary. I have had no complaints and highly recommend this dealership from sales to finance to service. More
Great experience Wonderful experience- we had leased from another dealer for several years but were completely satisfied with our experience at Hoffman. We will be bac Wonderful experience- we had leased from another dealer for several years but were completely satisfied with our experience at Hoffman. We will be back! More
60,000 maintenance review I was pleased with the service. My sales rep who worked with me Was great! However I did get a call recommending a few services be done on my car whi I was pleased with the service. My sales rep who worked with me Was great! However I did get a call recommending a few services be done on my car which were not Immediate needs. My . Suggestion is you don't try to upswell too much, especially to people who don't know a lot about cars. It feels a little as though you are trying to take advantage. More
Truly Extremeley Satisfied (which takes alot for me)! Completely satisfied with pick up -in a timely manner - follow up as to reminder of service and day before reminder notification - all extremely satis Completely satisfied with pick up -in a timely manner - follow up as to reminder of service and day before reminder notification - all extremely satisfied and would recommend More








