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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

October 11, 2016

Pleasure to work with, still! Recent service on my 2005 430SC went along as nicely as the past 11 years. Drove in, talked with the service intake person and the car was ready, on More

by LNZREUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire team was spectacular
Oct 11, 2016 -

Hoffman Lexus responded

Hello LNZREUBER, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to hear that our service team was able to provide you with quick and efficient customer service for the past 11 years! We are dedicated to ensuring that your vehicle is running safely and efficiently, as well as delivering a nicely washed car! Let us know if you have any further questions or service needs, as we are here for you. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2016

Dash replacement Bob and the staff at Hoffman Lexus were all very professional and courteous. They were prepared for my arrival for my scheduled appointment and had m More

by MARK D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Oct 11, 2016 -

Hoffman Lexus responded

Hello MARK D, Thank you for choosing Hoffman Lexus for your vehicle service needs. We are pleased to hear that Bob and the team were able to replace your dashboard in a timely manner. They are a great team and are dedicated to ensuring your vehicle is running safely and efficiently while also delivering a nicely washed car! Thanks again, we will see you when you are next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2016

Hoffman Lexus Service Service staff and technicians are always very professional, competent, helpful and courteous and the waiting accommodations very pleasant. It is a ple More

by CHASREG
Recommend Dealer
Yes
Employees Worked With
Derek Sulliman, Monica Pelletier
Oct 11, 2016 -

Hoffman Lexus responded

Hi CHASREG, Thank you for choosing Hoffman Lexus for your vehicle service needs. We are so pleased to hear that you enjoyed our waiting area and that our team performed the maintenance on your vehicle in a professional and courteous manner. We are dedicated to providing an exceptional experience at every visit! See you again when your vehicle is next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2016

Excellent service As always, the service at Hoffman Lexus is unparalleled. From the first phone call to the delivery of the vehicle. This is the #1 reason I drive a Le More

by LMWCOOKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man that picked up my vehicle and drove it back to my home was beyond polite and friendly. , Bob DiNapoli
Oct 11, 2016 -

Hoffman Lexus responded

Hi LMWCOOKING, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are so pleased to hear that our team was able to provide you with excellent customer service. Please let us know if you have any further questions or service needs, we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2016

Overall good experience Mike was attentive, patient, prompt, even with a little bit of phone tag in the mix. Knowledgeable and relatively upfront with many of the details. Ov More

by M9394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Al Ramos, Mike Ionescu
Oct 11, 2016 -

Hoffman Lexus responded

Hello M9394, Thank you for choosing Hoffman Lexus for the purchase of your new vehicle. We are pleased to hear that Mike was able to match you with a vehicle that suited all your needs and was prompt and patient during the whole process. We are dedicated to providing exceptional service at every visit! Please let us know if you ever have any questions or service needs, we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 10, 2016

Great service great dealership I was pleased with my service at Hoffman Lexus. I was taken care of promptly and without a hitch. I have come to expect a high level of service from H More

by STEVE5991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik sulliman , Lindsay Fenton
Oct 11, 2016 -

Hoffman Lexus responded

Hi STEVE5991, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are pleased to hear that our team was able to provide you with prompt and efficient service. We are dedicated to ensuring your vehicle is running safely and efficiently. See you when you are next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 10, 2016

The perfect car buying experience. Wanted to trade in my older es for a newer one. It was a fast and easy process. I enjoyed the the quality of care and the relationship i have built wi More

by GUZMANJ612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schoffield, Al Ramos
Oct 11, 2016 -

Hoffman Lexus responded

Hello GUZMANJ612, Thank you for choosing Hoffman Lexus, and congratulations on your new ES! We are so happy to hear that Al and Kevin were able to make the purchasing process fast and easy! We are dedicated to ensuring our customers have a great experience at every visit. We will see you when your Lexus is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 10, 2016

Ease of Car Shopping Carlos V was a great salesman - he turned the painful process of car shopping into a nice experience. He was very knowledgeable about the product and More

by NFLNYG43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Carlos Villavarde
Oct 10, 2016 -

Hoffman Lexus responded

Hi NFLNYG43, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are pleased to hear that Carlos was able to answer all of your questions and get you the vehicle that you wanted. Thank you for your feedback, we appreciate our customers and their recommendations. Let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 10, 2016

Love the experience Loved the way i was greeted. Monica did an amazing job keeping me informed of my vehicle. I've been a customer for 17 yrs, and would not change it for More

by GUZMANJ612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Oct 10, 2016 -

Hoffman Lexus responded

Hello GUZMANJ612, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are so happy to hear that Monica provided you with good customer service and that you have continued to trust us for 17 years! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 10, 2016

Great service Hoffman lexus has excellent service. Lindsey was very kind and helpful to me . They took me as a "walk in" oil change. The wait for the oil change was More

by MR.CRUZ9989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Oct 10, 2016 -

Hoffman Lexus responded

Hi MR.CRUZ9989, Thank you for choosing Hoffman Lexus for your vehicle service needs. We are pleased to hear that you enjoyed our waiting area and that Lindsay and the team were able to perform all the necessary maintenance in a timely manner. We value your time and your feedback, and are dedicated to providing an exceptional experience at every visit. Thank you for the recommendations! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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