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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

March 07, 2017

Seamlesslly simple. Cordial greeting from a very knowledgeable representative. He asnswered all my questions and went out of his way to get any unanswered questions r More

by John M.
Recommend Dealer
Yes
Employees Worked With
Oren Corridon
Mar 09, 2017 -

Hoffman Lexus responded

Hi John M, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to hear that Oren and the team were cordial, knowledgeable, and answered all your questions so that the entire experience was seamless and easy. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 04, 2017

Per usual, another quality service visit to Hoffman 260K service to my 2004 ES330; continues to run like new with my every 10K service visit to Hoffman Lexus. Drive it with confidence thanks to careful More

by PETERSENJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn Vincent
Mar 09, 2017 -

Hoffman Lexus responded

Hi PETERSENJF, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that our team ensures that you are able to drive your vehicle with confidence due to the careful inspection and thoughtful recommendations the team makes for your vehicle. We are here fr you anytime you need us so anytime you have any further questions or service needs feel free to give any of our service advisors a call! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

As pleasant an experience as the first time We just purchased our second RX350 from Hoffman Lexus and were very pleased with both the low pressure and attentive service we experienced. Ethan, ou More

by ggyngell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Al Ramos, Ethan Williamson
Mar 09, 2017 -

Hoffman Lexus responded

Hello ggyngell, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your second RX350! WE are happy to hear that Ethan patiently worked with you to find the right vehicle and options for your needs and desires. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

Delighted Start to finish HL was prompt, attentive, service completed before estimated time and a comfortable environment while waiting. You know they have the More

by KLYNCH246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
If looking to buy see Karan., Micki Freeman
Mar 09, 2017 -

Hoffman Lexus responded

Hello KLYNCH246, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to hear that Micki and the team were prompt, attentive, and completed the service before the estimated time. We are here for you anytime you need us and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 02, 2017

Wonderful Service Brought my 08 es 350 Lexus in for service and to check what's wrong with it. Turned out to be the power steering hose were broken. I was in great hand More

by Gmac2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn Vincent
Mar 09, 2017 -

Hoffman Lexus responded

Hi Gmac2525, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that Jocelyn and the team provided you with great customer service while we addressed your broken power steering hose. We are here for you anytime you need us so anytime you have any further questions or vehicle service needs feel free to give Jocelyn or any of our other service advisors a call! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 02, 2017

Very Pleased but One Request I am very pleased with the professional service but please do not change the settings on my seat; it is aggravating. Bob DiNapoli is such a profe More

by MARGARITASANTANA61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Mar 09, 2017 -

Hoffman Lexus responded

Hello MARGARITASANTANA61, Thank you for trusting Hoffman Lexus with your vehicle service needs. We apologize that your seat setting were moved, however we are pleased to read that Bob and the team were professional and pleasant. Thank you for your feedback and we look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

Great Price, exemplary service. Matt was extremely attentive and considerate in helping us lease our new RX350. He worked very hard to find the vehicle we wanted at a very reasonabl More

by berniethebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Halpern, Sebastian Chodulski, Matt Louis
Mar 09, 2017 -

Hoffman Lexus responded

Hi berniethebear, Thank you for choosing Hoffman Lexus and congratulations on the lease of your new RX350! We are happy to read that Matt, Sebastian, and Rebecca were attentive, considerate, and worked together to help you find the vehicle you were interested in within your price range. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

First Scheduled Maintenance I just received my first scheduled service and minor recall repair on my NX 200t. My consultant was Micki and She and the whole service team were outs More

by MARK.IORILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
Mar 09, 2017 -

Hoffman Lexus responded

Hello MARK.IORILLO, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are happy to hear that Micki and the team completed the recall work on your NX 200t in a timely manner and provided you with great communication every step of the way. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running great for the years ahead as well as delivering a nicely washed car! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

Lexus RX350 Great experience with Ryan and Al at Hoffman Lexus. They were very customer oriented and made the whole process go as smoothly as possible. I would li More

by JD1
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Walter Pethick, Al Ramos
Mar 09, 2017 -

Hoffman Lexus responded

Hi JD1, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new RX350! We are happy to read that Ryan and Al were very customer oriented and ensured that the entire process was as smooth as possible. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2017

Great experience It was a great experience. Oren was respectful, patient, informative as he had knowledge of the cars and the brand. Al was also very informative and h More

by rosadoorl
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Oren Corridon
Mar 09, 2017 -

Hoffman Lexus responded

Hello rosadoorl, Thank you for choosing Hoffman Lexus for your vehicle service needs. We are pleased to read that Oren was respectful, patient, informative, and was knowledgeable about the brand. We are also happy to read that Al was very informative and helped you with negotiating your lease agreement. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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