Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Seamlesslly simple. Cordial greeting from a very knowledgeable representative. He asnswered all my questions and went out of his way to get any unanswered questions r Cordial greeting from a very knowledgeable representative. He asnswered all my questions and went out of his way to get any unanswered questions resolved. The entire experience was seamlessly easy. More
Per usual, another quality service visit to Hoffman 260K service to my 2004 ES330; continues to run like new with my every 10K service visit to Hoffman Lexus. Drive it with confidence thanks to careful 260K service to my 2004 ES330; continues to run like new with my every 10K service visit to Hoffman Lexus. Drive it with confidence thanks to careful inspection and thoughtful recommendations for service More
As pleasant an experience as the first time We just purchased our second RX350 from Hoffman Lexus and were very pleased with both the low pressure and attentive service we experienced. Ethan, ou We just purchased our second RX350 from Hoffman Lexus and were very pleased with both the low pressure and attentive service we experienced. Ethan, our sales rep, was great. He patiently worked with us to find just the right vehicle and options for our needs and desires. I will continue to recommend both he and Hoffman Lexus to any of my friends and family. I bought another RX for the mix of luxury and reliability I have come to appreciate. I came back to Hoffman for the excellent sales and service. More
Delighted Start to finish HL was prompt, attentive, service completed before estimated time and a comfortable environment while waiting. You know they have the Start to finish HL was prompt, attentive, service completed before estimated time and a comfortable environment while waiting. You know they have the system down pat, couldn't be easier. Thanks Micki. More
Wonderful Service Brought my 08 es 350 Lexus in for service and to check what's wrong with it. Turned out to be the power steering hose were broken. I was in great hand Brought my 08 es 350 Lexus in for service and to check what's wrong with it. Turned out to be the power steering hose were broken. I was in great hands with Jocelyn. She took great care of me, set me up with a loaner. The experience was great overall...from the waiting area and only waiting one day for my car to be done. I'm big on customer service.. and Jocelyn did a great job with me. More
Very Pleased but One Request I am very pleased with the professional service but please do not change the settings on my seat; it is aggravating. Bob DiNapoli is such a profe I am very pleased with the professional service but please do not change the settings on my seat; it is aggravating. Bob DiNapoli is such a professional and pleasant employee to deal with. Thanks More
Great Price, exemplary service. Matt was extremely attentive and considerate in helping us lease our new RX350. He worked very hard to find the vehicle we wanted at a very reasonabl Matt was extremely attentive and considerate in helping us lease our new RX350. He worked very hard to find the vehicle we wanted at a very reasonable price. Sebastian supported his efforts as a good manager should. And Rebecca did a wonderful job in explaining the new technology on the vehicle. More
First Scheduled Maintenance I just received my first scheduled service and minor recall repair on my NX 200t. My consultant was Micki and She and the whole service team were outs I just received my first scheduled service and minor recall repair on my NX 200t. My consultant was Micki and She and the whole service team were outstanding. The work was completed timely and I was in communication with her team the whole time for the ETA on when my vehicle would be ready. Car came back to me washed and vacuumed looking as good as the day I got it. Hoffman's service and customer service are second to none. More
Lexus RX350 Great experience with Ryan and Al at Hoffman Lexus. They were very customer oriented and made the whole process go as smoothly as possible. I would li Great experience with Ryan and Al at Hoffman Lexus. They were very customer oriented and made the whole process go as smoothly as possible. I would like to thank them. More
Great experience It was a great experience. Oren was respectful, patient, informative as he had knowledge of the cars and the brand. Al was also very informative and h It was a great experience. Oren was respectful, patient, informative as he had knowledge of the cars and the brand. Al was also very informative and he helped me with negotiating my lease agreement. More








