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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

March 29, 2017

Found the car of my dreams. From the moment I walked into the dealership, I felt that the staff was especially professional, informative and courteous. The cars really sell them More

by emciard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Halprin, Al Ramos, Foy Woody Hammonds
Mar 29, 2017 -

Hoffman Lexus responded

Hi emciard, Congratulations on joining the Lexus family! We are happy to hear that Woody was patient, professional, informative and courteous and took the time to explain all your options so you could decide which vehicle was right for you, and that Al helped you seal the deal! We appreciate you choosing Hoffman Lexus and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 29, 2017

Great customer service Helpful and efficient staff! Got me in immediately when I had a flat tire! I will definitely be back! Jocelyn went above and beyond with her customer More

by KELLYRQ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn Vincent
Mar 29, 2017 -

Hoffman Lexus responded

Hi KELLYRQ77, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that Jocelyn and the team were helpful, efficient, and addressed your flat tire promptly so that we could get you back out on the road again as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2017

Leases Car Kevin took care of my concerns and They did honer the promise ( even they couldnt find note on my record ) from 2015 . Good customer service Thanks More

by Bita Hosseini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schoffield
Mar 29, 2017 -

Hoffman Lexus responded

Hello Bita Hosseini, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that Kevin ensured that the service team was able to take care of all your concerns. We appreciate you as our customer and look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2017

Standard Maintenance My Hoffman Lexus Service experience was terrific. Bob DiNapoli took great care of me, the waiting area was comfortable, and the overall experience wa More

by EDANEK3057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Mar 28, 2017 -

Hoffman Lexus responded

Hello EDANEK3057, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are pleased to read that you enjoyed our waiting area and the Bob DiNapoli provided you with an overall great experience! We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2017

Positive Buying Experience - Repeat Customer Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision More

by abwd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Bob DiNapoli, Oren Corridon
Mar 28, 2017 -

Hoffman Lexus responded

Hello abwd, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your 3rd RX! We are so pleased to read that Oren was helpful, professional, and took the time to explain the new features of the vehicle to you and that Walter and Al helped find an agreeable price and financing option. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 27, 2017

Outstanding experience at Hoffman Lexus!!! Driving 45 minutes out to purchase my vehicle at Hoffman Lexus was the best decision I could've made! Special thanks to Tom Ryan and Peter Quagliaroli More

by dgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Tom Ryan
Mar 28, 2017 -

Hoffman Lexus responded

Hello dgonzalez, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are glad to hear that Tom Ryan and Peter Quagliaroli ensured that you were extremely satisfied with the service received. Thank you for your recommendation! We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 27, 2017

Difficult Situation Turned Extremely Positive Walter was a pleasure to deal with...Didn't stop until I had a positive experience. I wasn't even close to the end of my lease and was able to upgrade More

by Nicole Maloid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Karan Singh
Mar 28, 2017 -

Hoffman Lexus responded

Hello Nicole Maloid Thank you for choosing Hoffman Lexus and congratulations on the lease of your new vehicle! We are glad to hear that Walter was a pleasure to deal with and ensured that you a completely positive experience. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 27, 2017

30K service Excellent overall service. Monica was very professional, efficient and helpful as always. She is a great listener and noted down all issues with the c More

by Yarrow_unvisited
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Mar 28, 2017 -

Hoffman Lexus responded

Hi Yarrow_unvisited, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to hear that Monica was professional, efficient, helpful, and provided great follow up. We appreciate you as our customer look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 26, 2017

professional experience Professional dealership. Have bought or leased 5 cars here. Never any pressure. Sales personnel respect your own ability to select a car and there has More

by quinn1281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Foy Woody Hammonds
Mar 28, 2017 -

Hoffman Lexus responded

Hi quinn1281, Thank you for choosing Hoffman Lexus and congratulations on the lease of your new vehicle! We are pleased to read that our team was professional and no pressure through every step of the process. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 25, 2017

Leasing of automobile Salesperson was very professional, friendly and on time. Answered all our questions and provided all the necessary information about the vehicle. It More

by lexikapoor25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Kevin Schoffield
Mar 28, 2017 -

Hoffman Lexus responded

Hi lexikapoor25, Thank you for choosing Hoffman Lexus and congratulations on the Purchase of your new vehicle! We are pleased to read that our team was professional, and answered all your questions and provided all the necessary information about the vehicle. Thank you for your recommendation and see you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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