Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Found the car of my dreams. From the moment I walked into the dealership, I felt that the staff was especially professional, informative and courteous. The cars really sell them From the moment I walked into the dealership, I felt that the staff was especially professional, informative and courteous. The cars really sell themselves and there is no need for pushy salesmen. Woody was extremely patient and spent hours showing me all the vehicles I wanted to see. After visiting other dealerships I called while on a business trip and the staff prepared the car of my dreams. Today I met Al Ramos who worked with me to seal the deal. I am so happy to have joined the Lexus family. More
Great customer service Helpful and efficient staff! Got me in immediately when I had a flat tire! I will definitely be back! Jocelyn went above and beyond with her customer Helpful and efficient staff! Got me in immediately when I had a flat tire! I will definitely be back! Jocelyn went above and beyond with her customer service! More
Leases Car Kevin took care of my concerns and They did honer the promise ( even they couldnt find note on my record ) from 2015 . Good customer service Thanks Kevin took care of my concerns and They did honer the promise ( even they couldnt find note on my record ) from 2015 . Good customer service Thanks Kevin Schoffield More
Standard Maintenance My Hoffman Lexus Service experience was terrific. Bob DiNapoli took great care of me, the waiting area was comfortable, and the overall experience wa My Hoffman Lexus Service experience was terrific. Bob DiNapoli took great care of me, the waiting area was comfortable, and the overall experience was great. More
Positive Buying Experience - Repeat Customer Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision, and of course training me on all of the new car features - Walter Pethick recognized the long term relationship we have had with Hoffman and helped us to reach a mutually agreeable trade-in value and sales price. The financing process was thorough and I felt that Al Ramos did a great job of explaining all of the options available so I was able to make responsible choices. I have had all of my cars serviced here without issue and trust that they will do a great job. More
Outstanding experience at Hoffman Lexus!!! Driving 45 minutes out to purchase my vehicle at Hoffman Lexus was the best decision I could've made! Special thanks to Tom Ryan and Peter Quagliaroli Driving 45 minutes out to purchase my vehicle at Hoffman Lexus was the best decision I could've made! Special thanks to Tom Ryan and Peter Quagliaroli for making this dream come true. I'm extremely satisfied with the service received and would highly recommend Hoffman Lexus to anyone. More
Difficult Situation Turned Extremely Positive Walter was a pleasure to deal with...Didn't stop until I had a positive experience. I wasn't even close to the end of my lease and was able to upgrade Walter was a pleasure to deal with...Didn't stop until I had a positive experience. I wasn't even close to the end of my lease and was able to upgrade me for a minimal increase in my monthly payment. The outcome was nothing but positive and organized from head to toe. They really did everything possible to keep me happy :) 5 stars here! More
30K service Excellent overall service. Monica was very professional, efficient and helpful as always. She is a great listener and noted down all issues with the c Excellent overall service. Monica was very professional, efficient and helpful as always. She is a great listener and noted down all issues with the car and followed up on each one of the issues to my satisfaction. She had my car ready in time as promised and picking it up was also a pleasant experience. The service person who worked on my car did a great job as well and the car felt like it was in the same condition when I first bought it. More
professional experience Professional dealership. Have bought or leased 5 cars here. Never any pressure. Sales personnel respect your own ability to select a car and there has Professional dealership. Have bought or leased 5 cars here. Never any pressure. Sales personnel respect your own ability to select a car and there has never been any pressure to buy what they want to sell you. More
Leasing of automobile Salesperson was very professional, friendly and on time. Answered all our questions and provided all the necessary information about the vehicle. It Salesperson was very professional, friendly and on time. Answered all our questions and provided all the necessary information about the vehicle. It made us very comfortable and helped us to make an informed decision More








