Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Great job! I dropped my car off for service the night before and signed up for a loaner vehicle so the work would be done the following morning. Everything went I dropped my car off for service the night before and signed up for a loaner vehicle so the work would be done the following morning. Everything went seamless from the drop-off to the pick-up the next day. My service advisor Jocelyn called me to get authorization on some extra work and she was able to save me some additional money( thanks Jocelyn!). My car was cleaned and washed when I picked it up! The only disappointment was that there were no snacks (just oranges) when I picked up my car (it was after 4:00 pm anyway). More
Good experience Pleased with the service for my 2016 Lexus. I was in the dealership for the 10000 mile maintenance schedule. The maintenance was completed in 90 minut Pleased with the service for my 2016 Lexus. I was in the dealership for the 10000 mile maintenance schedule. The maintenance was completed in 90 minutes as promised. More
Purchase of preowned (2014) Lexus ES300. I was very pleased with the service I received in the purchase of this pre-owned vehicle. The sales person (Tom) and the Finance person(Al) were both I was very pleased with the service I received in the purchase of this pre-owned vehicle. The sales person (Tom) and the Finance person(Al) were both very helpful with all questions and information I needed. The service tech(Derek) also answered all questions I had on the past and future maintenance of the car. Overall, I am very pleased with the way I was treated by this team. More
Sales staff were excellent The sales staff was very knowledgeable, professional, courteous and professional. It was a pleasure to do business with Hoffman.I look forward to havi The sales staff was very knowledgeable, professional, courteous and professional. It was a pleasure to do business with Hoffman.I look forward to having my car serviced at Hoffman. More
Excellent service and on time as promised. Bob DiNapoli provided excellent service and updates on my service visit. He asked my questions. I was in for the airbag recall but also requested an o Bob DiNapoli provided excellent service and updates on my service visit. He asked my questions. I was in for the airbag recall but also requested an oil change and tire rotation and balance. Everything was done properly and on the promised time. The loaner provided was great, it gave me a chance to test drive a new ES350. I have purchase 3 Lexus from Hoffman and have never been disappointed. More
Excellent Service My wife and I recently leased a new 2017 RX 45h from Hoffman Lexus. We previously had leased a 2015 RX 450h. this is now our 4th Lexus. We were tre My wife and I recently leased a new 2017 RX 45h from Hoffman Lexus. We previously had leased a 2015 RX 450h. this is now our 4th Lexus. We were treated with efficiency and respect by the Sales Associate, Karan Singh, and Peter Quagliaroli in the Business Office. We are pleased with our new Lexus! Bill Ward More
Satisfied Customer Went in for Airbag recall and also did Oil Change. Excellent service. Had a Loaner for a few hours. Wanted to do a Tire Rotation but it was too expens Went in for Airbag recall and also did Oil Change. Excellent service. Had a Loaner for a few hours. Wanted to do a Tire Rotation but it was too expensive. Other than that, great experience. They provided estimate for additional work but were not pushy about it; they were more professional. My loaner was an SUV; I may upgrade from my Sedan soon. More
Monica is the best!! Great service again at Hoffman. Monica Pelletier is an outstanding employee. Friendly, Professional, Courteous and Knowledgeable. Always a pleasure d Great service again at Hoffman. Monica Pelletier is an outstanding employee. Friendly, Professional, Courteous and Knowledgeable. Always a pleasure doing business with Monica! Will always return with Employees like that. More
Service was great fix the airbag and wash the car girl was e Girl named Sarah was excellent and very friendly Carlo loner was available while they worked on my car to update the airbag problem washed my car did Girl named Sarah was excellent and very friendly Carlo loner was available while they worked on my car to update the airbag problem washed my car did a great job look like a new car I appreciate it that thank you very much More
Lexus Expirience Very professional and respectful people. Always provide great service without any problems. I've been with Lexus since 2001 and never had any problems Very professional and respectful people. Always provide great service without any problems. I've been with Lexus since 2001 and never had any problems with the service. More








