Hoffman Lexus

Great customer service as usual. Nicki was a great help to us about giving us what was next in servicing our vehicle in order to maintain and keeping our vehicle running perfect. We a Nicki was a great help to us about giving us what was next in servicing our vehicle in order to maintain and keeping our vehicle running perfect. We also got a loaner vehicle while the vehicle was being worked on. Customer service is always great. Would recommend you stopping by if you own a Lexus. :) More

quick and perfect very nice service associate, meets your needs, works quickly, pleasant, listening, offered coffee and snacks. The waiting area is comfortable and quie very nice service associate, meets your needs, works quickly, pleasant, listening, offered coffee and snacks. The waiting area is comfortable and quiet, staff was pleasant and helpful. More

Best experience of my life purchasing a new car If you are thinking of buying..or even just test driving a car here...there is nobody better than Matt Louis. He made the "most painful experience o If you are thinking of buying..or even just test driving a car here...there is nobody better than Matt Louis. He made the "most painful experience other than buying a house" a pleasure! The entire staff.. including finance with Al..were soooooo nice..polite...sincere. I'd be happy to be a reference! More

Our 3rd Lexus RX Our salesman, Peregrin Phillip made our new purchase a pleasure. We did have a slight hiccup when we were taking delivery, but that was remedied with Our salesman, Peregrin Phillip made our new purchase a pleasure. We did have a slight hiccup when we were taking delivery, but that was remedied with another car and Hoffman Lexus was helpful to satisfy us. More

Car lease Karan & Sebastian, both did an excellent job completing my lease transaction of an 2017 ES 350. They were very friendly, professional, courteous and k Karan & Sebastian, both did an excellent job completing my lease transaction of an 2017 ES 350. They were very friendly, professional, courteous and knowlegeable. Yes, I highly recommend Hoffman Lexus. More

Good price and friendly staff My husband and I found the prices for the vechicle fair and competitive.Problem was time (4 hours at the dealership.) Al and Orion wonderful. My husband and I found the prices for the vechicle fair and competitive.Problem was time (4 hours at the dealership.) Al and Orion wonderful. More

A relatively seamless car buying experience When I walked into the dealership for my appointment, I was greeted by Peregrin Phillip, who ended up being the sales associate that I worked with to When I walked into the dealership for my appointment, I was greeted by Peregrin Phillip, who ended up being the sales associate that I worked with to purchase my car. He was professional, courteous and personable. While I didn't purchase a Lexus - the manufacturer he's most familiar with - he was still willing and able to help me learn more about the car, get any of my questions answered and my concerns addressed promptly and effectively. When considering purchasing a new or used car from Hoffman Lexus, I suggest you request Mr. Phillip as the person to work with. I was also appreciative of his willingness to communicate with me any time, day or night, whenever I had a question or needed a status update on the car. The terrific service didn't end there. Once Peregrin and I had formalized our deal over a handshake (and a deposit on the car), transitioning over to the "finance manager" to draft up the terms and complete the sale - Peter Quagliaroli, was a great experience. Mr. Quagliaroli was not only able to provide me with answers to all of my financial questions, he provided me with a level of peace of mind about my purchase that I've never experienced at another dealership. You're always taking a bit of a gamble when buying used, but Peter made me feel confident in my decision by stressing the value and level of service I could expect as a Hoffman Lexus customer should an issue with my vehicle ever arise. Overall, I'm highly satisfied with my Hoffman Lexus experience and suggest you consider Hoffman Lexus for your next automobile purchase. More

EXCEPTIONAL My past two visits to the service department have been exceptional. I have been coming for 10 years and usually happy with the service, but the last My past two visits to the service department have been exceptional. I have been coming for 10 years and usually happy with the service, but the last two, as stated, EXCEPTIONAL. Steve Brown has been the mechanic on both occasions and I think he gets me, I take good care of my car and I expect other to do the same when I have entrusted the vehicle to them. Thank you Steve, well done. Sarah Gagnon and Monica Pelletier have listened to my concerns and made sure my requests were carried out. Both women are very pleasant and I felt comfortable speaking with them. They were both present when I arrive in the evening to return the loaner and pick up my car. This means they put in along day since I am there by 7:30am and back after 5pm. More

Very friendly and organized. Peregrin Phillip was wonderful to work with on the lease of my Lexus NX. He followed up with me and was very organized with the lease process. I wou Peregrin Phillip was wonderful to work with on the lease of my Lexus NX. He followed up with me and was very organized with the lease process. I would recommend him to new prospective Lexus drivers. More