Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Excellent service and experience Raj was very helpful and was with us each step of the way until our new vehicle had arrived from the port. He was very friendly, informative, and per Raj was very helpful and was with us each step of the way until our new vehicle had arrived from the port. He was very friendly, informative, and personable. We can't thank him enough for finding us exactly what we had wanted! More
great Lexus experience New car was purchased with no hassle and I believe we received a fair price. Carlos was a great salesman and Rebecca was very patient and helpful in New car was purchased with no hassle and I believe we received a fair price. Carlos was a great salesman and Rebecca was very patient and helpful in explaining the technology More
Good service I found the service employee very friendly and helpful. I also found it great to be able to text him. He promptly answered any question I found the service employee very friendly and helpful. I also found it great to be able to text him. He promptly answered any question More
Hoffman Lexus Continues To Impress / Kevin Schofield I just purchased my 4th Lexus from Hoffman. My overall experience was outstanding. I was treated well by all involved, was very satisfied with the exp I just purchased my 4th Lexus from Hoffman. My overall experience was outstanding. I was treated well by all involved, was very satisfied with the experience and got a great deal. What more could you want. From Management to Sales and even the Service Associates that provided me input, I felt like they all truly were in my corner looking out for my best interests. Kevin Schofield is awesome to work with if you are looking for a Sales Consultant. Be strikes the right balance of product knowledge, willingness to make you happy and staying interested as long as I needed support. Too many good things to write here. All highlighted employees are outstanding! Go see them, you will be happy you did. Steve Zimmerman More
Oil change and emissions testing Everything was great. I was originally scheduled on Monday, but you had a power outage. I called Mon afternoon to reschedule and you got me in the n Everything was great. I was originally scheduled on Monday, but you had a power outage. I called Mon afternoon to reschedule and you got me in the next morning. Lindsay was helpful, Delton shuttled me the 1/2 mile to my office efficiently, and the car was ready and cleaned off before lunchtime. Thanks for your continued great service. I've also worked previously with both Micky and Jeff. They both noticed me in the shop, and each took the time to say 'hi' to me, by name!. You have a great service representative staff. More
service experience I just like to again thank my service rep MICKI for taking the extra efford to get a fix on my seat belt problem!!!!! Mike Gingrave I just like to again thank my service rep MICKI for taking the extra efford to get a fix on my seat belt problem!!!!! Mike Gingrave More
A woman buying a car.....Tom Ryan makes it easy ! I returned to Hoffman Lexus to purchase my second car because of the incredible way Tom Ryan handles his customers...respect, caring and goes out of h I returned to Hoffman Lexus to purchase my second car because of the incredible way Tom Ryan handles his customers...respect, caring and goes out of his way to make the whole process easy and pleasant. More
Not the best experience I have had in my 6 years. I brought the vehicle in for its first service. Mr. DiNapoli was friendly and adjusted the navigation system for me. The car was professionally cle I brought the vehicle in for its first service. Mr. DiNapoli was friendly and adjusted the navigation system for me. The car was professionally cleaned and returned at the time promised. Unfortunately, no one checked the tire pressure after the rotation and the pressure was high and uneven in each tire. Ms. Pelletier assisted with technical questions. I found her to be abrupt and unhelpful. She had provided the original technical orientation, and my wife and I left not knowing how to turn on the radio. No more help from her, please. More
Excellent Customer Service I arrived at Hoffman Lexus Dealership with the intent of viewing their showroom with the intent of a later purchase.i received an experience as though I arrived at Hoffman Lexus Dealership with the intent of viewing their showroom with the intent of a later purchase.i received an experience as though I was already a client even though it was my first time being there. Frm the moment I alighted from my vehicle I was greeted with the most respectful and knowledgeable sales person whom listened to my concerns and was very accommodating.... Even after leaving the dealership he took the time to follow up with me to ensure that I was satisfied with his service, I am very much happy with my experience at Hoffman Lexus and continue the great service. More
Superb service and new purchase The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her communication skills are quite above average. She went over and beyond any service I have had elsewhere. The mechanics in the shop were skilled, as well. The sales department is also a pleasure to deal with. Mr. Villaverde, Mr. Pethick, and Mr. Ramos made the purchase easy,. thanks to their expertise and patience. Mr. Villaverde understood my needs and was helpful in finding the right car. One could not ask for a better place to buy a car. I am a repeat buyer and could not be happier. More








