Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Outstanding Service!! Our purchasing experience at Hoffman Lexus can only be described as complete customer satisfaction. The individuals we dealt with could not do enough Our purchasing experience at Hoffman Lexus can only be described as complete customer satisfaction. The individuals we dealt with could not do enough for us. I was especially impressed with the salesmanship and technical training provided by Kevin Schofield. I normally do not purchase service plans on my new cars ,but I did on this one. The plan offered by Hoffman was both reasonable in price and a great value. There was no high pressure salesmanship to purchase any plan, but were explained in detail by Al Ramos. These are the reasons that I will purchase my next Lexus from Hoffman. The reason I purchased my 2015 Lexus RX350 from Hoffman was due the special treatment we were given in 2006 when purchasing our very first Lexus, a 2007 RX 350 from Tom Ryan. In fact, I had dinner with my sister and her husband last evening and told them to consider an RX350 from Hoffman Lexus. Thank you Kevin and Al. Bob and Lynn Issa More
Great Service The Service Representatives are the most professional at car dealerships I have ever experienced. The waiting time flies by with all of the amenities The Service Representatives are the most professional at car dealerships I have ever experienced. The waiting time flies by with all of the amenities available in the lounge. Thank you. More
worry free I absolutely love my Hoffman Lexus service team. The wait was not long. They provided shuttle service to my job and had the vehicle ready at time prom I absolutely love my Hoffman Lexus service team. The wait was not long. They provided shuttle service to my job and had the vehicle ready at time promised. More
NO PRESSURE I have been a toyota owner since 2000. My daughter in law and I went shopping for new cars at volvo,toyota and lexus. I not only expected and deman I have been a toyota owner since 2000. My daughter in law and I went shopping for new cars at volvo,toyota and lexus. I not only expected and demanded a great vehicle, great service but also a great deal. There was no pressure at any time. Bill Jones was very patient and gracious with us. We took our time reviewing and test driving the 350 and the 200t. Mr Ramos was very honet and thorough and went into all the financial details. The first comment my daughter in law made when we left "there was no pressure at any time." My husband and my son were very pleased with our purchase. Thank you for a great experience. More
"NO PRESSure" I am a no nonsense customer. My purpose for a vehicle is simple safety, good service and reasonable cost. Hoffman met those requirements and more. I am a no nonsense customer. My purpose for a vehicle is simple safety, good service and reasonable cost. Hoffman met those requirements and more. My relationship started 11 years ago with the service department . We purchased our second ( yes after 11 years) car from Hoffman Lexus Dealership and the service was excellent. More
amazing customer service My excellent experience started the minute I walked into Hoffman Lexus and was greeted by Carlos Villaverde. Carlos went out of his way to ensure I wa My excellent experience started the minute I walked into Hoffman Lexus and was greeted by Carlos Villaverde. Carlos went out of his way to ensure I was being taken care of and that I was comfortable. It so happens to be that because of his professionalism, I decided to ask him to assist me in showing me an RX 350 I saw on their website. He quickly made himself available to go over the details of the car and was honest and upfront with the information given. He then went to Peter Quagliaroli for the loan process. Peter researched and researched and was able to beat my credit union's interest rate and was professional and clear in the explanation of the loan process. These two guys were amazing. I would highly recommend this dealer to anyone, especially Peter and Carlos. I was happy with the trade in value and with the sales value as well. More
Friendly, dependable, honest service Always a pleasure to have my lexus serviced at Hoffman. Friendly,dependable, honest service reps.The waiting area is clean, modern,& comfortable. I wo Always a pleasure to have my lexus serviced at Hoffman. Friendly,dependable, honest service reps.The waiting area is clean, modern,& comfortable. I would highly recommend this dealership. More
Excellent Service! My recent trip to Hoffman Lexus service department was a great experience! I trust that my repairs were done professionally and I have confidence that My recent trip to Hoffman Lexus service department was a great experience! I trust that my repairs were done professionally and I have confidence that my car will preform beautifully on my upcoming road trip to Canada. I have peace of mind that I went to a Lexus dealer and had my repairs done properly. Kim Lackenbach More
Good and speedy service experience Everything was done quickly and Micki was great. One of the gentlemen from service also helped me chang car seats from my car to the loaner but I dont Everything was done quickly and Micki was great. One of the gentlemen from service also helped me chang car seats from my car to the loaner but I dont remember his name. There was no delay and they dont push services on you. The loaner was not the best and had a stink but thankfully we were in it for only a short time and gave the feedback to Micki. I will go back and get my car serviced here again. More
Beyond Pleased I would recommend this place to anyone and everyone! Wonderful service, super salesmen, very friendly, gave us advice and helped us get the car we rea I would recommend this place to anyone and everyone! Wonderful service, super salesmen, very friendly, gave us advice and helped us get the car we really wanted instead of throwing us into one on the spot that we weren't crazy about. Loved this place! Wouldn't go anywhere else! More








