Hoffman Lexus

Great service as usual! Even though I live outside of the Hartford area and could use a local dealer I still want Hoffman to service my car as it has since 2010. Even though I live outside of the Hartford area and could use a local dealer I still want Hoffman to service my car as it has since 2010. More

Excellent Customer Service Lindsay was very friendly and helpful! She provided details as to what repairs were needed and why. Shuttle was provided in a very timely and friendly Lindsay was very friendly and helpful! She provided details as to what repairs were needed and why. Shuttle was provided in a very timely and friendly manner. More

Well Done This was my first visit to the Hoffman Le us service center and I had a very good experience. LIndsey was professional, helpful and pleasant. The wor This was my first visit to the Hoffman Le us service center and I had a very good experience. LIndsey was professional, helpful and pleasant. The work was done as promised while I waited and the waiting area was well kept and very nice. It made the wait easy. I will be back. More

superb Micky Freeman is pleasant and professional taking pride in helping me and I imagine others the same way. Also, Derek is as knowledgeable as they come Micky Freeman is pleasant and professional taking pride in helping me and I imagine others the same way. Also, Derek is as knowledgeable as they come when it has to do with the technical complexities of a new car. More

Customer Freindly My service rep. Sarah Gagnon was very friendly, courteous and explained the service that was being offered in a clear and concise manner. Her personal My service rep. Sarah Gagnon was very friendly, courteous and explained the service that was being offered in a clear and concise manner. Her personality was a great way to start the day. More

Courteous, knowledgeable, helpful, job well done. I brought car in for first year oil change, tire rotation, safety check, car wash. Well done. Comfortable lounge to wait. Have been very comfortab I brought car in for first year oil change, tire rotation, safety check, car wash. Well done. Comfortable lounge to wait. Have been very comfortable with services. More

Exceptional Sarah Gagnon was just that, exceptional! Pleasure to deal with and that's why I keep coming back when my cards need to be serviced. Thank you. Sarah Gagnon was just that, exceptional! Pleasure to deal with and that's why I keep coming back when my cards need to be serviced. Thank you. More

My wife took our Lexus in for a window repair. Upon arrival at the service dept. without having made an appointment,she was cared for immediately by the service attendant. After treated to breakfas Upon arrival at the service dept. without having made an appointment,she was cared for immediately by the service attendant. After treated to breakfast and told a loaner car would be avillable to her because the job would take another day to complete. The total cost was paid for under our extended warranty plan.What other auto dealership offers service like this?The following day Monica called and said our car was all set and ready to go.Professionalism and care par excellance. We will be back soon for our 5000 mile oil change. More

Excellent Bought a vehicle for my wife. Walter and ryan took excellent care of us and gave us a great deal. This is our second purchase Bought a vehicle for my wife. Walter and ryan took excellent care of us and gave us a great deal. This is our second purchase More

Courteous prompt I was greeted immediately by Kevin (?) In the service area. Went right to work getting Lindsay involved. She was also extremely courteous and helpful. I was greeted immediately by Kevin (?) In the service area. Went right to work getting Lindsay involved. She was also extremely courteous and helpful. Service took only 2 hours, less than originally projected. Extremely pleased More