Hodges Mazda - Service Center

Excellent customer service, oil change and car wash wait time was less than an hour. time was less than an hour. More

I spent 10 minutes in the lot waiting for an attendant to check me in and cars were blocking me (needing to be moved). Finally someone walked by and told me to walk inside and wait. There was one person check me in and cars were blocking me (needing to be moved). Finally someone walked by and told me to walk inside and wait. There was one person at the desk. Very slow process, not what I experienced the past few years. It just felt apathetic. Once I was checked in, it was fine. More

I was greeted immediately and was personally escorted to waiting area, and the work was done in a timely manner. waiting area, and the work was done in a timely manner. More

I purchased a car there a few weeks back and getting the title and registration paperwork sorted out has been a royal pain in the butt. There has been a lot of slow communication and finger pointing. I’m a title and registration paperwork sorted out has been a royal pain in the butt. There has been a lot of slow communication and finger pointing. I’m at a point now where we finally worked through a bunch of the xx and I have my registration and title in the state that I live in. But I’m still getting alerts that the dealership is working through a title agency to send me more information possibly more license plate information. I really want the Hodges Mazda to quit screwing with my paperwork. Our deal is over with. I have communicated this information to the dealership until I’m blue in the face and the feedback and the response is incredibly slow More

My experience at Hodges Mazda was good. Getting the car washed was a nice plus. Getting the car washed was a nice plus. More

Super fast completion of service. They cleaned an washed my car. Would be back again. They cleaned an washed my car. Would be back again. More

Chief (Brian Hartwick) was great to work with and provided exceptional assistance purchasing our new Mazda remotely. He exceeded all expectations answering all questions and making our car purchase a provided exceptional assistance purchasing our new Mazda remotely. He exceeded all expectations answering all questions and making our car purchase a pleasant experience for my son. Definitely would suggest using this dealership for future purchases,. The entire process was amazingly low pressure including financing. No over the top pressure to buy extended warranty, They offered and explained what was available but never felt pressured. They even put extra effort getting us an even lower financing rate than the very low advertised rate. A giant thank you to Chief and the entire team at Hodges Mazda. Best new car buying experience I have ever had, Hodges Mazda is definitely a class act! More

The appointment to get my car serviced was as pleasant and efficient as possible. I highly recommend Hodges Mazda for both sales and service. and efficient as possible. I highly recommend Hodges Mazda for both sales and service. More

Incredibly fast on a Saturday. Fantastic service. In and out and that's a big deal on a Saturday. Fantastic service. In and out and that's a big deal on a Saturday. More

Very helpful and knowledgable team! ! Helped me solve issues from another service center in no time. ! Helped me solve issues from another service center in no time. More