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Hirlinger Chevrolet
West Harrison, IN
1,103 Reviews
The Hirlinger family has been serving the Tri-State's auto needs for over 80 years. Hirlinger Chevrolet moved into it's new facility in July of 2014, located conveniently just off of I-74 at the Brookville exit (about 22 miles west of downtown Cincinnati). We pride ourselves on providing a warm, friendly atmosphere as well as knowledgeable salespeople to make car shopping a pleasure. Our upfront pricing and no pressure sales approach has earned us the award for being the Tri-State's #1 Chevrolet dealership based on Customer Service satisfaction! We've made a lot of good friends as a result of being in the car business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,103 reviews
August 08, 2017
excellent I am very satisfied with the way gary trabel helped me purchase my new vehicle. I would reccmend hin and hirlinger Chevrolet too anyone. this was a ve I am very satisfied with the way gary trabel helped me purchase my new vehicle. I would reccmend hin and hirlinger Chevrolet too anyone. this was a very good day for me. More
by borne68
Employees Worked With
August 07, 2017
Amazon should buy this dealership!! Buying experience with Gary is always refreshingly positive, extremely informational, efficient, and timely. GM should consult with him for their sal Buying experience with Gary is always refreshingly positive, extremely informational, efficient, and timely. GM should consult with him for their sales training. He could be the Siri for car/truck sales!! More
by BubbaZ
August 03, 2017
Quality customer service It was great to work with Gary, who followed through on every promise made to help me secure the model of car I wanted...and in a very expedient man It was great to work with Gary, who followed through on every promise made to help me secure the model of car I wanted...and in a very expedient manner. Gary did an excellent job teaching me about all the features of my new Trax. Randy made the paperwork simple and easy to understand. From previous experience, they have a great service team, as well. Thanks Gary, Randy and the Hirlinger Team! More
by John Blasdel Jr
August 01, 2017
Awesome customer service I ended up with much more truck for my money. Mike was awesome and steered me to the best deals on the lot. He helped make what was a huge moment for I ended up with much more truck for my money. Mike was awesome and steered me to the best deals on the lot. He helped make what was a huge moment for me into an enjoyable experience. First NEW truck. I love it. Customer service was, and I am sure will continue to be unsurpassed. Looking forward to many years of dealings to keep my new truck on the road. More
by shawnZ71
July 30, 2017
EXCELLENT PLACE TO BUY YOUR NEXT CAR OR TRUCK I have bought several cars at this dealership-they are always professional, friendly, and easy to work. Special thanks to Gary Trabel- he truly goes t I have bought several cars at this dealership-they are always professional, friendly, and easy to work. Special thanks to Gary Trabel- he truly goes the extra mile and does an excellent job of taking care of his customers. The service department has also been professional and helpful. Would definitely recommend this dealership to anyone !! Gary Trabel-you're the best!! More
by JCD
July 28, 2017
Excellent customer service My husband and I were treated like family. This is our second lease with hirlinger and we couldn't be more pleased. Everything was completed quickly a My husband and I were treated like family. This is our second lease with hirlinger and we couldn't be more pleased. Everything was completed quickly and we were kept updated through the entire process of returning our 2014 lease and beginning a 2017 lease. We will use hirlinger Chevy for all our future automobile needs. More
by Hollylynn2701
July 28, 2017
Great Truck and great team to work with Working with Gary and everyone was great! They were able to answer my questions and help me understand all of my options. This is my first truck from Working with Gary and everyone was great! They were able to answer my questions and help me understand all of my options. This is my first truck from Gary but not my first vehicle. I will be back. I think that says it all. More
by Susan D Johnson
July 24, 2017
Great Customer Service Gary was great to work with when looking for a new car. He was was able to get me the model I wanted from another dealership and was very helpful expl Gary was great to work with when looking for a new car. He was was able to get me the model I wanted from another dealership and was very helpful explaining all the warranties and features of the car. I would recommend Hirlinger Chevrolet to friends and family. More
by Bak
Employees Worked With
July 21, 2017
My Equinox Experience Gary Trabel was very knowledgeable about the Equinox and was easily able to answer all my questions. When it came to teaching me about all the feature Gary Trabel was very knowledgeable about the Equinox and was easily able to answer all my questions. When it came to teaching me about all the features, he was thorough and patient when I needed him to repeat directions. He even gave me his cell phone number and said to call him anytime I needed help! Gary made the process pleasant and painless. I'll definitely recommend Hirlinger Chevrolet to my friends! More
by Lin68
July 20, 2017
Efficient and Great Customer Service Gary Trabel helped me through the truck buying process, knowledgeable, patient and had genuine concern for my happiness with the purchase!! Gary expl Gary Trabel helped me through the truck buying process, knowledgeable, patient and had genuine concern for my happiness with the purchase!! Gary explained all the options on my vehicle and took his time without rushing through the process. Great customer service! Thank you!! Thank you Steve Hirlinger for being prepared with my paperwork, you made the process so easy!! Love my Duramax Colorado ZR2!!! More
by Jzalmond
