Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hirlinger Chevrolet
West Harrison, IN
1,103 Reviews
The Hirlinger family has been serving the Tri-State's auto needs for over 80 years. Hirlinger Chevrolet moved into it's new facility in July of 2014, located conveniently just off of I-74 at the Brookville exit (about 22 miles west of downtown Cincinnati). We pride ourselves on providing a warm, friendly atmosphere as well as knowledgeable salespeople to make car shopping a pleasure. Our upfront pricing and no pressure sales approach has earned us the award for being the Tri-State's #1 Chevrolet dealership based on Customer Service satisfaction! We've made a lot of good friends as a result of being in the car business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,103 reviews
February 04, 2018
New Car Purchase This was my 1st experience buying my new Chevrolet Equinox. Gary Trabel was awesome from start to finish. He went over & beyond to make my experience This was my 1st experience buying my new Chevrolet Equinox. Gary Trabel was awesome from start to finish. He went over & beyond to make my experience the best ever. More
by Amy H.
January 29, 2018
Hirlinger's is GREAT! I have purchase 4 cars from Hirlinger's. My family has purchased many more since 1996 . And Gary Trabel has sold them all. They are great. I would I have purchase 4 cars from Hirlinger's. My family has purchased many more since 1996 . And Gary Trabel has sold them all. They are great. I would sent friends and other family there in a heart beat. I love my 2016 Cruze More
by areule
Employees Worked With
January 27, 2018
New Car Purchase This was the best experience that I have had with purchasing a vehicle. Patrick Cornell was very helpful and answered all questions. There was not a This was the best experience that I have had with purchasing a vehicle. Patrick Cornell was very helpful and answered all questions. There was not any pressure from anyone at the business. Truly a great experience and would recommend to all my friends and family. Thank you for the opportunity to purchase my vehicle from them. Everyone involved in the experience was very helpful. More
by fee2188
January 26, 2018
Outstanding customer service It was a pleasure doing business with Mike and Gary again. They treat us like family. I have always recommended them to other friends & family. Def It was a pleasure doing business with Mike and Gary again. They treat us like family. I have always recommended them to other friends & family. Definitely one of very few dealerships you can trust. Thanks Mike and Gary, Bob Brueneman More
by Bob and Emma
January 25, 2018
The same great service we've had for 30 years Great communication Timely responses to questions Throw explanation of features Can not ask for a better experience I will recommend Hirlinger Great communication Timely responses to questions Throw explanation of features Can not ask for a better experience I will recommend Hirlinger to anyone buying a car More
by Manmar
January 25, 2018
Poor customer service in the last week I bought a new 2017 Malibu from Hirlinger a few months back. I am now in my fourth rental. The first one was because they sent it o in the last week I bought a new 2017 Malibu from Hirlinger a few months back. I am now in my fourth rental. The first one was because they sent it out to have a remote start put on my car, it was part of the deal when i bought the car. Then two weeks after getting it back the check engine light came on, the car ran rough, and it was turning itself off. It went back to the shop for a week. They sent my car back with tool marks on the whole too half of the engine. Customer service was ok, but not very sympathetic. A few weeks later it xxx dying again and power steering was acting up. Got it back send it was still doing it. I posted a video of it dying online. They offered to switch the remote start. Still less than sympathetic. They have offered nothing for all the trouble of going back and forth. They just keep giving me a run around. General manager said nothing. I'm extremely disappointed. I went from s second time buyer from them to a hurt send upset customer that won't go there again. More
by Devon Kessler
Employees Worked With
Abby in service. , Matt Casteel
January 22, 2018
Great Dealership, Honest and Caring to Customers Hirlinger Chevrolet has been my go to place for service and purchase of cars since 1997. This family run business treats every customer as they thems Hirlinger Chevrolet has been my go to place for service and purchase of cars since 1997. This family run business treats every customer as they themselves would want to be treated. The Golden Rule is their business philosophy. Gary, Steve, Mike, Ted, Randy and Brian are all professional and very sharp in their ability to serve you. Kim M. Markert More
by kim2
Employees Worked With
Other Employees :
Brian in Service
January 22, 2018
New Car Great dealership to work with! They found the car I wanted, and got it to their location in a very timely manner! This is our second new car from them Great dealership to work with! They found the car I wanted, and got it to their location in a very timely manner! This is our second new car from them, and won't be the last! More
by Cruze Kid
January 22, 2018
2018 Silerado Z71 Gary did a great job explaining paperwork, truck functions and options. Randy did a great job with the paperwork. Not my first auto purchased here. Gary did a great job explaining paperwork, truck functions and options. Randy did a great job with the paperwork. Not my first auto purchased here. More
by hirlinger
January 21, 2018
Amazing Experience I thought it was going to be hard to trade in my 2009 Cobalt for a brand new truck at a price I can afford. Gary Trabel did such an amazing job to get I thought it was going to be hard to trade in my 2009 Cobalt for a brand new truck at a price I can afford. Gary Trabel did such an amazing job to get me the best deal possible to get me out on the road in a brand new Silverado that I absolutely love. Whenever I am in the market for another vehicle again I know where I am going Hirlinger Chevrolet! More
by RubyRado8102
