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Hirlinger Chevrolet
West Harrison, IN
1,103 Reviews
The Hirlinger family has been serving the Tri-State's auto needs for over 80 years. Hirlinger Chevrolet moved into it's new facility in July of 2014, located conveniently just off of I-74 at the Brookville exit (about 22 miles west of downtown Cincinnati). We pride ourselves on providing a warm, friendly atmosphere as well as knowledgeable salespeople to make car shopping a pleasure. Our upfront pricing and no pressure sales approach has earned us the award for being the Tri-State's #1 Chevrolet dealership based on Customer Service satisfaction! We've made a lot of good friends as a result of being in the car business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,103 reviews
September 21, 2018
Best car buying experience! Our salesman Dallas Taulbee was very knowledgable, and able to answer all of our questions. He even stayed late to go over every little detail about Our salesman Dallas Taulbee was very knowledgable, and able to answer all of our questions. He even stayed late to go over every little detail about my new SUV! Doug Taulbee was able to get us the best interest rate possible with the bank. Randy Cornell walked us though all of the paperwork and warranty information with ease. This was without a doubt, the best car buying experience I have ever had. More
by Suzi
September 10, 2018
Couldn’t ask for anything better The sales staff was top notch. Worked hard to get us the best deal and didn’t mind working past closing on a Friday. First time customers and they tre The sales staff was top notch. Worked hard to get us the best deal and didn’t mind working past closing on a Friday. First time customers and they treated us like we were family. Definitely will coming back for our next vehicle. More
by DennyColorado
Employees Worked With
Matt Casteel, Doug Taulbee
September 10, 2018
Great car buying experience. This is the third car we have purchased from Hirlinger Chevrolet. You are treated as a friend, not just another customer.This attitude permeates throu This is the third car we have purchased from Hirlinger Chevrolet. You are treated as a friend, not just another customer.This attitude permeates throughout the dealership from Mike Hirlinger on down from the sales and finance divisions to the service department. As Pat, our salesman, stated a number of times," I am here to facilitate in your decision". Doug, the sales manager reiterated the same philosophy, "To do what was needed to make it happen. I especially want to thank Gary Travel. He went above and beyond the call of duty. My wife and I picked out the color for the outside and the interior we wanted for our car along with the LT package. Gary said he could find one and he did. Because of the generous GM promotion for the 2018 cars, it was no easy task. Not many dealers had a 2018 equinox with the LT package on their lot not to mention with the trim and outside colors we wanted. As Gary said he sent out numerous requests. After a few days, he finally found one, not in greater Cincinnati but over 100 miles away and had it delivered to Hirlinger. Customer service and a staff to work with you to make your dream car a reality and later provide the expert service to keep it running properly. People who care about you as a person and not just another sale that is Hirlinger Chevrolet. The home of Waranty Forever who now has a customer for life. More
by Chuck
Employees Worked With
Other Employees :
Doug Taulbee
September 08, 2018
Professionalism Enjoyed my experience looking for a new truck. Matt Casteel was very professional and helpful when it came to explaining details about the truck and a Enjoyed my experience looking for a new truck. Matt Casteel was very professional and helpful when it came to explaining details about the truck and all the great deals Hirlinger Chevrolet had to offer. All the staff was friendly and helpful from the moment I stopped in. More
by Chris Buchanan
September 05, 2018
Happy Customer I would love to thank Gary Trabel for finding the SUV I wanted. When I returned home from vacation the SUV was at the dealership and ready for me to d I would love to thank Gary Trabel for finding the SUV I wanted. When I returned home from vacation the SUV was at the dealership and ready for me to drive it home. Randy Cornell make the paper work easy and fast. Gary called the next day to make sure I loved the SUV. Thanks Gary and Randy More
by Schu
September 04, 2018
Happy with my New Truck There is a Chevy dealer 5 miles from me but I drove 50 miles to buy a truck from Hirlinger. Gary Pat and Randy were great to deal with. I would recomm There is a Chevy dealer 5 miles from me but I drove 50 miles to buy a truck from Hirlinger. Gary Pat and Randy were great to deal with. I would recommended this dealer. The life time warranty is a great thing. Gary spent about 1 hour going over all the features of my new truck. I plan on taking my new truck back to Hirlinger for service. It was a great experience. More
by DTS
September 04, 2018
Great Price, Great Service, Great Dealership! We had such a good buying experience 2 1/2 years ago, we thought we'd return to buy a truck this time. They had the best selection, pricing, and custo We had such a good buying experience 2 1/2 years ago, we thought we'd return to buy a truck this time. They had the best selection, pricing, and customer service! Gary and Dallas helped us in making our decision since we'd never bought a truck. They explained all the options and Gary accommodated us with a few minor changes we wanted. We thought it'd be a week before we could pick it up and to our surprise, it was the very next day! Thanks again, Gary, Dallas, and Hirlinger Chevrolet! More
by Mark & Laura
September 03, 2018
Very good Thank you Gary you hirlinger Chevrolet you guys are the best Thanks you again I will recommend Hirlinger Chevrolet to anybody had a wonderful experie Thank you Gary you hirlinger Chevrolet you guys are the best Thanks you again I will recommend Hirlinger Chevrolet to anybody had a wonderful experience More
by jholbrock
September 01, 2018
My new car! My experience working with Gary Trabel was wonderful. He made the process easy and was extremely helpful. i couldn’t be happier with my purchase of my My experience working with Gary Trabel was wonderful. He made the process easy and was extremely helpful. i couldn’t be happier with my purchase of my Equinox! Thank you Gary! More
by Ootting
August 29, 2018
Makes you feel like family. My husband never gives anything higher than a 4 out of 5 because he believes there's always room for improvement. Gary, Pat and Steve answered all of My husband never gives anything higher than a 4 out of 5 because he believes there's always room for improvement. Gary, Pat and Steve answered all of our questions with knowledge, friendliness, and patience. More
by Twinkie
