Hilton Head BMW

Great job Chuck.. ...We look forward to continuing our long standing BMW relationship now in SC...We appreciated your straightforward and honest approach and thank you ...We look forward to continuing our long standing BMW relationship now in SC...We appreciated your straightforward and honest approach and thank you for a quick process and your help throughout.... More

Battery Reprogramming My husband and I were up vacationing for the weekend and my battery died. We had the battery replaced at a body shop, however they were unable to rep My husband and I were up vacationing for the weekend and my battery died. We had the battery replaced at a body shop, however they were unable to reprogram the car. I took the car to the Hilton Head BMW. I was greeted by Jeff who took care of the programming issue very quickly. I was very thankful that Jeff was able to help me, as we were leaving Sunday for back home. We will be building a home in the Palmetto Bluff community very shortly, and I would go back to this BMW dealership for any other needs of my car. Thank you for quality customer service and your promptness in fixing my car! More

Great Service! Joe was thorough, friendly, and professional. The experience was seamless as usual. The dealer's ambiance is nice and pleasing. They have always been Joe was thorough, friendly, and professional. The experience was seamless as usual. The dealer's ambiance is nice and pleasing. They have always been very accommodating, either with or without appointment. More

Service on X1 Exceptionally good service ,would recommend to anyone who owns s BMW ,to take their car there , friendly advisors ,as well other employee's make you f Exceptionally good service ,would recommend to anyone who owns s BMW ,to take their car there , friendly advisors ,as well other employee's make you feel right at home More

Excellent Service Excellent experience with Jeff Coulman and Hilton Head BMW. I have had my car serviced here multiple times and have always received great service. Tha Excellent experience with Jeff Coulman and Hilton Head BMW. I have had my car serviced here multiple times and have always received great service. Thank you More

Always the best Service My car had a recall. The staff was so nice in arranging for a car and a time that was good for me. Joe was tremendous. I would recommend HILTON Head B My car had a recall. The staff was so nice in arranging for a car and a time that was good for me. Joe was tremendous. I would recommend HILTON Head BMW to anyone wanting to buy a new or used car and for service! More

Not very good Poor evening drop off procedure and as a result a requested oil change was not performed as requested . Recall work done as requested. Easy to impro Poor evening drop off procedure and as a result a requested oil change was not performed as requested . Recall work done as requested. Easy to improve but worst I have experienced at any agency More

Well Above Average for BMW Dealership! Attittude: excellent, devoid of the usual pretentiousness. Service: high quality. Two services and one major repair, all done to my satisfaction. Attittude: excellent, devoid of the usual pretentiousness. Service: high quality. Two services and one major repair, all done to my satisfaction. Free Transportation: my only complaint. They advertise 30 miles. I live 28 miles away. They provided transportation the first time, but started waffling after. I guess they didn't like the distance or time away for their driver. Pretty simple in my book, just shorten the distance rather than make promises you can't keep. Sales: Not really in the market, however, my sense is they get lots of folks with more money than brains, so negotiating a good deal might be difficult. The initial figures they gave me on a 2017 M3 were ridiculous, which was my first indication that shopping elsewhere might be best. More

BMW purchase The dealership was amazing to deal with and we had a great sales team work with us. Chuck was very nice and low pressure and so Reilly. Bet good wxpie The dealership was amazing to deal with and we had a great sales team work with us. Chuck was very nice and low pressure and so Reilly. Bet good wxpieence and the bmw genius was awesome More

Service Had oil change and vehicle check. Jeff in service was very efficient and service was done in less than an hour. Waiting area was very pleasant Had oil change and vehicle check. Jeff in service was very efficient and service was done in less than an hour. Waiting area was very pleasant More