Hilton Head BMW

Working with Kevin Payne as my Client Advisor was a pleasure from the start. He is personable and provides a no pressure experience while allowing you check out the car/s you are interested in and ans pleasure from the start. He is personable and provides a no pressure experience while allowing you check out the car/s you are interested in and answering any questions you may have. He even went above and beyond to detail my new X3 himself and picked it up from my house in Savannah, left me a loaner and then returned it after having XM installed. I wouldn't hesitate to recommend this dealer in general and Kevin in particular if you are looking for a new or used BMW. More

Donnie did a fabulous job helping me figure out what was wrong with my car. I can tell he has great knowledge and is very client focused. The service department is well run and I enjoy going there as they wrong with my car. I can tell he has great knowledge and is very client focused. The service department is well run and I enjoy going there as they are often quick to volunteer a loaner car. More

Vertus Herron was very nice to work with when purchasing my new BMW. When I had any questions or inquiries, he was prompt and helpful in his response. I have had my car for a month, and anytime I visit t my new BMW. When I had any questions or inquiries, he was prompt and helpful in his response. I have had my car for a month, and anytime I visit this dearership, ALL employees are extremely friendly and helpful. Hilton Head BMW is a great dealership with great employees! More

I have worked with Tim for the last 4 years. My wife and I have bought or leased three BMW's from Hilton Head BMW, working with Tim. We have always felt that we got a good deal. Tim made us feel free comfo I have bought or leased three BMW's from Hilton Head BMW, working with Tim. We have always felt that we got a good deal. Tim made us feel free comfortable through the process of purchase. We were never pressured. In fact we got great advice regarding the purchase or lease of a BMW. I hope Tim Lawrence is at Hilton Head BMW for many years going forward. It is a big decision to buy a car and Tim makes us very comfortable with the decision. More

Great place to buy a car, I highly recommend Tim Lawrence. I love the car and would buy another from Hilton Head BMW. Keep up the good work. Lawrence. I love the car and would buy another from Hilton Head BMW. Keep up the good work. More

We worked with our client advisor Kevin Payne, to find the right car for us. He found the exact car we were looking for, and worked with the manager to schedule a quick delivery! The pricing and trade in the right car for us. He found the exact car we were looking for, and worked with the manager to schedule a quick delivery! The pricing and trade in values were very competitive with other BMW dealers.We have never experienced a more professional client advisor, that really listens to all your questions and comes up with solutions. Overall, the entire team is very friendly and helpful at all times. We have not used the service department yet, but I bet they will be great to work with as well. We would purchase again form this dealer, and we will ask for Kevin Payne to assist us. More

When we visited this BMW dealership we weren't sure what brand of car we wanted to buy--just that we wanted a quality car that would fit our travel needs. We had checked out the local Mercedes dealersh what brand of car we wanted to buy--just that we wanted a quality car that would fit our travel needs. We had checked out the local Mercedes dealership as well as Audi. (I was leaning toward a Q5). Even though we were shopping for a car for me, my husband wanted to look at BMWs. When we walked through the door of this BMW dealership our sales person, Kevin Payne, introduced himself, asked what we were looking for, had us sit in an i528. I liked the way it "sat" not so much the color. I was also still interested in a SUV. Long story short--Kevin had us drive several different models, and he noticed I preferred white with crean interior. He put us in a white i528 with cream interior, revved up the airconditioner (it is HOT down in Bluffton, SC) and I drove the car. I liked it a lot! Kevin was so patient with all my questions---(ok, it took me 3 hours of his time as well as a large iced tea to finally make a decision) I drove my new BMW home the next day. After that, Kevin called to see how I was doing with the car---Now that is service! Would I recommend this sales person to my friends? You bet! More

I have made many visits to this dealership over the last five to six years. Those visits have ranged from purchasing vehicles to having service done on vehicles to as simple as having a vehicle washed. No m five to six years. Those visits have ranged from purchasing vehicles to having service done on vehicles to as simple as having a vehicle washed. No matter the reason for my visit, I have always been treated with courtesy and respect, not only by Tim but also by all the members and staff of HH BMW. They have made purchasing a vehicle a fun experience again. It is not like most dealerships where the sales staff makes you feel pressured or dumb you down by their knowledge of the vehicle you are interested in. It is the only dealership in the area that my wife even feels comfortable to go into by herself because everyone is friendly and makes sure they help you with the reason for your visit. Since HH BMW has become an affiliate of Group 1 Automotive I feel that they now have the ability to find the perfect vehicle (no matter year, make, model, color) for anyone. The last vehicle I purchased from them had very specific details. After only a brief search through www.group1auto.com I was able to locate the vehicle I was looking for. To say the least I was nervous about purchasing a vehicle from Texas by only seeing pictures, but Tim opened up a line of communications with the dealership in Texas and settled all my questions and concerns about the vehicle. The vehicle was transported to Bluffton, HH BMW confirmed the delivery of the vehicle and it arrived in the condition which it was advertised as. I am very pleased with this dealership, so much that if I were to move away from this area, I would still come back here just to purchase my vehicle through them. More

HH BMW is the only dealership that my husband and I use to purchase our vehicles and only one of the past 4 have been a BMW. Tim Lawrence is the sales man we have used every time and he is awesome! HH BMW to purchase our vehicles and only one of the past 4 have been a BMW. Tim Lawrence is the sales man we have used every time and he is awesome! HH BMW and Tim make the car buying experience easy and enjoyable, you do not feel pressured or pushed into anything. As long as HH BMW and Tim are around we will continue to recommend them and use them! Thanks guys for all you have done for us, we really appreciate it!! More

WE WENT TO THIS DEALER TO PURCHASE A NEW BMW THAT WE HAD PREVIOUSLY TEST DRIVEN AT THIS DEALER. wE SAW A USED VEHICLE THAT WE LIKED WHILE TEST DRIVING THE NEW BMW AND TEST DROVE IT. tHAT RESULTED IN OUR PU PREVIOUSLY TEST DRIVEN AT THIS DEALER. wE SAW A USED VEHICLE THAT WE LIKED WHILE TEST DRIVING THE NEW BMW AND TEST DROVE IT. tHAT RESULTED IN OUR PURCHASING AN aUDI, FROM THE BMW DEALER. wE WERE TREATED NO DIFFERENTLY THAN HAD WE STUCK WITH THE BMW PURCHASE AND LEFT WITH THE AUDI ALL IN THE SAME DAY. iT WAS CLEAR THE WHOLE EXPERIENCE WAS ABOUT FACILITATING OUR CHOICE AND NOT jUST BUYING WHAT THE DEALERSHIP'S BRAND NAME IS. More