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Hilton Head BMW

Bluffton, SC

4.8
601 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 601 reviews

June 16, 2023

Ready and timely in service request appointment! Gave up to date information on bmw maintenance specials. More

by Millerrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Jun 21, 2023 -

Hilton Head BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Kobey was terrific, professional and honest. Made purchase very easy. Had all paperwork ready and answered all questions. More

by barbsalamon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge
Jun 21, 2023 -

Hilton Head BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Great service and timing. Very courteous and my car was very clean when returned to me. More

by perryd561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy.
Jun 21, 2023 -

Hilton Head BMW responded

We are very happy to have provided you with such a positive experience!

June 15, 2023

Professional courteous service with a great service representative No hidden fees and positive attitude from scheduling to completion More

by atdusmc
Recommend Dealer
Yes
Employees Worked With
Brad W
Jun 19, 2023 -

Hilton Head BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 13, 2023

E xcellent Customer Service from start to finish. Very efficient as well. Brad was quick, knowledgeable and easy going More

by Johnqstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 16, 2023 -

Hilton Head BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 09, 2023

Poor service. They took 3 days for a tire change. They ordered the wrong tires. Did not offer a loaner car. Brad was not helpful at all. No communication. He said More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad and the manager
Jun 21, 2023 -

Hilton Head BMW responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Donald Hooks Service and Parts Director 843-707-0422 dhooks@hiltonheadbmw.com

June 05, 2023

Kristen was great …. .as expected above average customer service …which is very hard to find these days More

by Chavezsucka1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Jun 07, 2023 -

Hilton Head BMW responded

We appreciate your positive review about your recent experience with us!

June 02, 2023

Excellent Customer Service from start to finish. Very efficient as well. Brad was quick, knowledgeable and easy going.. Glad he was able to get me squared away!! More

by graywc74
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 07, 2023 -

Hilton Head BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 16, 2023

Isaaca Dobson was one of the best sales person that I have encountered. She is the reason I am driving my 22 Lexus. I would definitely buy another car. More

by goblett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaaca Dobson
May 23, 2023 -

Hilton Head BMW responded

Thank you for your kind words for our staff and for your continued business! We look forward to your next visit!

May 15, 2023

Just took delivery of a new i4. My SME, Isaaca Dobson was knowledgeable, reliable and a pleasure to conduct business with. More

by acostello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaaca Dobson
May 16, 2023 -

Hilton Head BMW responded

Congratulations on your new BMW! Thanks for the review.

May 17, 2023 -

Hilton Head BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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