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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
497 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 497 reviews

October 04, 2024

The salesperson, Cris was wonderful. He was extremely patient and knowledgeable. Brian, the Sales Manager went out of his way to help. Great experience!!! Highly reccomend this deale More

by cindy Finn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris
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Oct 12, 2024 -

Hilton Head BMW responded

Hello Cindy, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

They gave it to me for 3 months to repair and they damaged a light on the side More

by sotomayoryosmany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique
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Oct 04, 2024 -

Hilton Head BMW responded

sotomayoryosmany, We apologize for the inconvenience caused by the delay in your vehicle's repair and the damage to the side light. We understand your frustration and want to assure you that we will take steps to rectify the situation. We will be conducting a thorough investigation to determine what went wrong and how we can prevent similar issues from occurring in the future. We value your business and are committed to providing exceptional customer service. We hope to have the opportunity to regain your trust and provide you with a positive experience. Steven Molthop General Manager smolthop@hiltonheadbmw.com

September 30, 2024

Kristen and Brad were fantastic! Great communication, promptness and friendly. Service like this is why I buy from and use this dealership! More

by Denise Mercier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen, Brad
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Oct 05, 2024 -

Hilton Head BMW responded

Hi Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

They did a thorough job and were very communicative. We are new to this dealership and were pleased with service. The video the mechanic sends you is very helpful. More

by Patriciah.9522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
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Sep 28, 2024 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

Service was done ahead of estimated time and everything was comfortable at dealership while I wait! The people that took care of me were professional and considerate of my time. More

by tkswett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Sep 28, 2024 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2024

They were very helpful with a recent problem and listened to my requests. Kristen in service was above and beyond for service. Can’t thank her enough. More

by Dberghorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Sep 28, 2024 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with Kristen! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

Great job done on time. There was a billing error that was promptly corrected. Everyone was friendly and helpful. More

by ChrisK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hooks
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Sep 20, 2024 -

Hilton Head BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2024

Called for an appointment and was able to get in the next morning. I need tires & alignment and will go back for that appointment Tuesday. My car was do happy driving away, it was clean inside and out. It More

by mbcongleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen, I didn’t get her last name but she was great!!
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Sep 16, 2024 -

Hilton Head BMW responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 15, 2024

From the salesman to the paperwork person everyone was informative and pleasant to deal with. More

by Ben block
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck DeCarlo. I don’t remember the name of the paper work person
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Sep 20, 2024 -

Hilton Head BMW responded

Hi Ben, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 14, 2024

Simply the best professional service in the southeast. We are so fortunate to have a dealership like HH BMW! More

by jrgrime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Report | Print
Sep 15, 2024 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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