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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
593 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 593 reviews

February 27, 2024

Very friendly and professional staff. I was readily able to schedule a service appointment which was timely completed as promised. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Mar 02, 2024 -

Hilton Head BMW responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 27, 2024

Friendly professional and thorough Robert is outstanding completely satisfied Always a satisfying experience thank you More

by ddconti1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
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Mar 02, 2024 -

Hilton Head BMW responded

Thank you for sharing your positive experience! We're delighted to hear that Robert provided friendly, professional, and thorough service, leaving you completely satisfied. We appreciate your business and safe travels!

February 26, 2024

Great dealership. The service people are so very helpful and nice. Glad to hear about Brian Shirley’s promotion. He has taken care of me for years.First time I have ev More

by Lindaneelys
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad and Robert
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Feb 27, 2024 -

Lindaneelys responded

Great Dealership! Congratulations Brian Shirley.

Mar 02, 2024 -

Hilton Head BMW responded

Thank you for sharing your positive experience with our dealership and acknowledging the helpful and nice service people. It's great to hear that Brian has taken care of you for years. We understand that being asked to pay for a tire before it's ordered might be a new experience, and we appreciate your feedback. Your feedback is important, and we're here to help!

February 24, 2024

Professional nothing more to add just words to get to the minimum of 15, done. More

by mitchewm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Feb 27, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 23, 2024

The service rep was very good. He made sure my car was serviced on time. It was easy to get an appointment. More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Astileanu
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Feb 27, 2024 -

Hilton Head BMW responded

We're pleased to hear that the service representative ensured your car was serviced on time and that you found it easy to get an appointment. Timely and efficient service is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

Very nice complex bought cars here very convenient to my house. Nice selection of ve More

by southcab@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen rismiller
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Feb 25, 2024 -

Hilton Head BMW responded

We're delighted to hear that you find our dealership complex very convenient and that you've had a positive experience purchasing cars from us. It's great to know that our location and selection of vehicles have met your expectations. We appreciate your continued support, and we look forward to assisting you with any future automotive needs. Thank you for choosing us!

February 22, 2024

Brad Woodcock is amazing and professional. Brad is always informative, considerate, finely dressed and polished. Brad is fully aware of all goings on with your vehicle and takes the time to exp More

by fallsdewey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
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Feb 26, 2024 -

Hilton Head BMW responded

It's wonderful to hear that Brad has provided you with an amazing and professional experience. He goes above and beyond to keep you informed, explain repairs thoroughly, and follow up with clients. Thank you for sharing your positive feedback about Brad's exceptional service. We appreciate your kind words, and we hope you have a fantastic experience every time you visit! Safe travels!

February 21, 2024

Service writer was terrific, both friendly and professional. However the labor cost to replace the battery was exorbitant More

by E30318mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
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Apr 12, 2024 -

Hilton Head BMW responded

Thank you for bringing this to my attention. I apologize that your recent visit was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Donald Hooks Service and Parts Director dhooks@hiltonheadbmw.com

February 17, 2024

Organized, professional, polite, from a presentation and sales team a very easy and enjoyable experience More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin greene
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Feb 23, 2024 -

Hilton Head BMW responded

We're delighted to hear that your experience with us was organized, professional, and enjoyable. Providing a positive and easy experience is our goal, and we appreciate your kind words about our presentation and sales team. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 12, 2024

My service agent Pavel was excellent he made the visit seamless and was very helpful and efficient More

by mauroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pavel
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Feb 13, 2024 -

Hilton Head BMW responded

We're delighted to hear that Pavel provided you with excellent service and made your visit seamless and efficient. Thank you for sharing your positive experience with us! We appreciate your business and look forward to serving you again in the future!

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