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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
685 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 685 reviews

August 29, 2024

Kristin and the team took great care of us yesterday! She went out of her way to make sure we were taken care of. More

by Stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
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Aug 31, 2024 -

Hilton Head BMW responded

Hello Stuart, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2024

Great service team and excellent work done and keeping me informed about any issues that did arise More

by barryrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Griggs
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Aug 31, 2024 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2024

Great service, great products and excellent focus on the customer. I enjoy going to HHI BMW. More

by Hgwalker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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Aug 31, 2024 -

Hilton Head BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Car was fixed faster than expected. Loaner car was nice and worked well. Repair cost seemed high. More

by dwgottschall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Aug 31, 2024 -

Hilton Head BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 22, 2024

This experience was much better than previous experiences. Kristen was the Service advisor assigned to my car. I appreciate that she took her time to find out information for me, kept me updated, More

by Stephanie Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Aug 24, 2024 -

Hilton Head BMW responded

Hello Stephanie, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

Kristen is great! Easy to deal with, patient, knowledgeable, accommodating, flexible, and she need a raise! More

by WmJTuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Aug 24, 2024 -

Hilton Head BMW responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2024

When I checked in for my service appointment, I was told that it would be a wait but would get me out as soon as possible. I appreciate that and periodically I was given updates. More

by Sandrapokite1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
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Aug 24, 2024 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2024

Friendly & professional. Always willing to help with any questions or concerns. Work with you to get your car in for service when needed & keep you informed on progress & tim More

by allisonk729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad & Robert
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Aug 23, 2024 -

Hilton Head BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2024

Was traveling and had to stop. James and everyone was very helpful and courteous and made a stressful situation easier. More

by bheilig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Aug 23, 2024 -

Hilton Head BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Check in process was super fast and easy. I’m used to it taking forever at the Atlanta dealership so I arrived early. The car was ready when they said. They communicated very well. The work w More

by Andrea Holliday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Aug 23, 2024 -

Hilton Head BMW responded

Hi Andrea, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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