Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
504 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

Directions

By Type

Showing 504 reviews

December 21, 2023

Outstanding service. Always a pleasure to visit the Hilton Head Island BMW dealership. Thank you so much. More

by STEVE VON CLAUSBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Dec 22, 2023 -

Hilton Head BMW responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Brad Woodcock is a wonderful Service advisor, extremely courteous and professional. Easy to get a hold of and quick to respond!…jim becket More

by Jbeckep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
Report | Print
Dec 22, 2023 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Appreciate the service manager, Robert Barnes. He did a great job in communicating and handling all the service issues. More

by lfarris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Report | Print
Dec 22, 2023 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Service person was prompt and personable. Covered my needs with vehicle and will be returning. More

by Sharim360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel
Report | Print
Dec 22, 2023 -

Hilton Head BMW responded

We are thrilled to hear that you had a prompt and personable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

I went in to get an estimate for work needed on my 2011 mini-cooper...I wasn't sure if it was worth sinking any more money into the car...Without my permission they did $800 worth of work...My Mom, without More

by davidmtoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob, Steve
Report | Print
Dec 22, 2023 -

Hilton Head BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Dec 22, 2023 -

davidmtoll responded

Look through your reviews, and you'll see I'm not the only customer to ask for an estimate only to be surprised when work is done...You probably get away with it most of the time...But it's a crime...

December 15, 2023

The General Manager of Hilton Head BMW, Steve Molthop is the best! We love our 2024 Z4 that we had built in Germany! We have done 3 year leases from this dealership since 2005! More

by rob.rae.ream
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Molthop, Chuck DeCarlo
Report | Print
Dec 15, 2023 -

rob.rae.ream responded

Hi Hilton Head BMW is a wonderful dealership with outstanding leadership !

December 12, 2023

We caught the dealership on a bad day but did have an appt to pick up our car. We spent >an hour with the finance mgr going over options for extended warranties, etc. This was very disheartening as we we More

by Doublestuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Decarlo
Report | Print
December 12, 2023

Excellent experience from the time we stepped in the door up to the moment we drove off in our new car. The staff was super friendly and accommodating. . More

by LadyDi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Brooks
Report | Print
Dec 14, 2023 -

Hilton Head BMW responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

The waiting room was pleasant. The staff were courteous and my vehicle was done at the predicted time. More

by Qfarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Dec 05, 2023 -

Hilton Head BMW responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 03, 2023

Had an excellent experience looking for a new car ! Very friendly and knowledgeable sales lady. Clean store and nice service department ! Well worth a look if you're looking to buy !! More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
Report | Print
Dec 06, 2023 -

Hilton Head BMW responded

We are thrilled to have provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
20
21
22
...
51