Hilton Head BMW

The service agent Casey has strong communication skills and was extremely helpful with knowledge. Excellent people skills. and was extremely helpful with knowledge. Excellent people skills. More

I want to thank the BMW team. They took care of my M4, even though I was traveling through the area, last minute! Would highly recommend! They took care of my M4, even though I was traveling through the area, last minute! Would highly recommend! More

Service is great. Christin is always ready to answer any all questions. Great service people. Christin is always ready to answer any all questions. Great service people. More

From the time I walked in, to the follow up visits, was treated by Stephanie as a caring agent. All questions answered & explained fully! Thanks Frank treated by Stephanie as a caring agent. All questions answered & explained fully! Thanks Frank More

Service is great and our service rep is always pleasant and knowledgeable. All very helpful. and knowledgeable. All very helpful. More

Very Happy with the oil service they maintenance department performed on my BMW z4 today department performed on my BMW z4 today More

The people were very nice helpful and very good at getting all the paperwork ready to getting all the paperwork ready to More

I purchased two cars at Hilton Head Bmw. Love working with Kristen and Brad in Service.. Love working with Kristen and Brad in Service.. More

I recently brought my car into the dealership for a routine, scheduled oil change. The service took about two hours, which I was prepared for, though there was no option for a rental or courtesy car du routine, scheduled oil change. The service took about two hours, which I was prepared for, though there was no option for a rental or courtesy car during the wait. That wasn’t a big issue for me, but something to note. What I did find a bit disappointing was $130 for an oil change isn’t really that steep but all things considered I’d expect excellence. considering the car wasn’t washed afterward and the mileage reminder wasn’t reset. These are small touches I’ve come to expect from dealership service, so I was surprised they were missed. That said, I wouldn’t say I had a bad experience, and I’m not saying I wouldn’t recommend the dealership—but I wasn’t particularly impressed either. I think there’s room for improvement in the overall service experience. More

I find the service department, namely my service advisor Kristen to really try to make the whole service process as smooth as possible. She represents the brand well Kristen to really try to make the whole service process as smooth as possible. She represents the brand well More