Hilton Head BMW
Bluffton, SC
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Outstanding customer service. Staff are knowledgeable, welcoming and attentive. Always a great inventory and willing to locate other models if needed to deliver customer satisfact Staff are knowledgeable, welcoming and attentive. Always a great inventory and willing to locate other models if needed to deliver customer satisfaction. More
Service representative Lindsay kept me informed throughout the 19 day service. During her days off she hooked me up with Brad. I am disappointed that this was not deemed to be a warranty issue but throughout the 19 day service. During her days off she hooked me up with Brad. I am disappointed that this was not deemed to be a warranty issue but we were able to come to an agreement. More
Very professional and clear in communicating by video of any potential issues. Provide an understanding of the service entails depending on mileage. any potential issues. Provide an understanding of the service entails depending on mileage. More
Quick, pleasant and professional service. Very helpful and great communication. Service was completed in a timely manner Very helpful and great communication. Service was completed in a timely manner More
When I first called them they were very nice and patient. For this to be my first time purchasing a car I was very nervous. But they were very welcoming and understanding. Usually some salesman tend to rush For this to be my first time purchasing a car I was very nervous. But they were very welcoming and understanding. Usually some salesman tend to rush the process but mines (Brian Shirley) took his time and explain everything for me. I very much appreciate Hilton Head BMW for my experience this definitely won’t be my last time going there. More
My sales person Chris Cullen was very friendly and knowledgeable about the products. The dealership was clean and very welcoming. Job well done. knowledgeable about the products. The dealership was clean and very welcoming. Job well done. More
Service was great. informative, helpful, and communicated well.. I was able to get a loaner car on the spot when it was determined my car would need extra time for se informative, helpful, and communicated well.. I was able to get a loaner car on the spot when it was determined my car would need extra time for servicing.. More

