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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
504 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 504 reviews

January 22, 2024

Professional work courteous service managers done in an extremely clean and quick manner great dealership. More

by Loco.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob was the service manager
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Jan 25, 2024 -

Hilton Head BMW responded

Thank you for your positive feedback! We're thrilled to hear that you experienced professional and courteous service, with work done in an extremely clean and quick manner. We appreciate your kind words and look forward to serving you again at our great dealership!

January 19, 2024

Very friendly and accommodating. Had a minor emergency and they saw me without an appointment. Could not say enough good things about my experience. More

by Al_swain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Mendez
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Jan 24, 2024 -

Hilton Head BMW responded

We're delighted to hear that you had a positive experience with us! It's great that our team was very friendly and accommodating, especially during a minor emergency, and saw you without an appointment. Thank you for choosing us, and we appreciate your kind words. We look forward to serving you again in the future!

January 19, 2024

Friendly and accommodating experienced techs. job finished when promised. THIS IS WHY I STOP DOING SURVEYS! There’s your word minimum. More

by CHIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Report | Print
Jan 23, 2024 -

Hilton Head BMW responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 15, 2024

Replacement of my battery took time but were efficient. Took hours after being towed. Still need to go back to make sure all my electrical is working proporly More

by Twyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
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Jan 18, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

We had expert service advice and technical work that was ready as promised on time. More

by Donderoo357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Barnes
Report | Print
Jan 16, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

Great service with good communication over the course of the work needing to be done More

by dedrabarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel
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Jan 12, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

I have been taking my vehicle to Hilton Head BMW for service since 2014. I also purchased a CPO vehicle in 2017. They are professional and very knowledgeable in the service department. More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Report | Print
Jan 10, 2024 -

Hilton Head BMW responded

It's fantastic to hear about your long-standing relationship with Hilton Head BMW! Your continuous trust in our service department since 2014, along with the purchase of a Certified Pre-Owned vehicle in 2017, speaks volumes about the professionalism and knowledge we exhibit. It's great that you've consistently experienced high-quality service and professionalism throughout your interactions with us.

Jan 10, 2024 -

David G responded

The first vehicle I purchased from BMW of Columbia, Hilton Head's sister dealer.

January 09, 2024

Scheduling was easy. Pavel pointed out several general maintenance areas to service. Door closure problem was resolved. Hal More

by halhaller
Recommend Dealer
Yes
Employees Worked With
Pavel arranged all service while waiting for parts.
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Jan 11, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Pavel provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Excellent service, knowledgeable staff, great concierge personnel. Dealership clean and very welcoming to all customers. Two thumbs up for sales and service. More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Report | Print
Jan 09, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an excellent and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Hassle free, good coffee, Service advisor Kristin was very helpful. Each time we have brought our car there the service has been great More

by Wish they would sell diesels again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Report | Print
Jan 05, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Kristin provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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