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Hilton Head BMW

Bluffton, SC

4.8
501 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 502 reviews

March 12, 2024

Christen from service was informative and helpful. Will did a very professional job of working me through the purchase process. More

by tjbaehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christen and Will
March 11, 2024

I have utilized Hilton Head BMW for the past 6 1/2 years. The service has always been excellent. More

by lcuddy411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock ; Robert Barnes
Mar 14, 2024 -

Hilton Head BMW responded

We're thrilled to have been your trusted dealership for the past 6 1/2 years! Providing excellent service is our top priority, and we're delighted to hear that we've consistently met your expectations. Thank you for your loyalty and for choosing Hilton Head BMW for your automotive needs. We look forward to continuing to serve you for many more years to come!

March 09, 2024

I was at the dealership twice this week. On Tuesday to get a new battery for my key and have a bolt in my driver side door tightened (for which there was no charge). Thursday for an oil chan More

by Peter.moll75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Mar 13, 2024 -

Hilton Head BMW responded

Thank you for taking the time to share your recent experiences. We're delighted to hear that both the service and parts departments provided excellent assistance. It's great that we addressed your concerns with the key battery and the driver-side door bolt, and we appreciate you mentioning the complimentary service. Safe travels, and we look forward to assisting you again when needed!

March 08, 2024

All the best. Friendly and professional service. Everyone is very kind and I am glad to have you as a service where I can maintain my car.. More

by Adis Tamburic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Astileanu
Mar 13, 2024 -

Hilton Head BMW responded

We're thrilled to hear that you receive friendly and professional service at our dealership. It's great to know that everyone is kind, and we appreciate your trust in our service for maintaining your car. Safe travels, and thank you for sharing your positive experience!

March 04, 2024

Fair and fast service. They explained what was needed and why, and quickly took care of my car. More

by truc37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, service writer
Mar 07, 2024 -

Hilton Head BMW responded

We're delighted to hear that you had a fair and fast service experience and that the team explained the necessary steps for your car. We appreciate your business and look forward to serving you in the future!

March 04, 2024

Bought a bmw end of November been in the shop w 2000$ in repairs do not recommend More

by Jscottatkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Won’t. Release the names
Mar 29, 2024 -

Hilton Head BMW responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

February 29, 2024

Great service. Brad was great about helping me through the insurance claim process. Five stars all around. More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 03, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 27, 2024

Sceduling service is easy. Very professional experience every time I have my car in for service. More

by Debi keck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel astileanu
Mar 02, 2024 -

Hilton Head BMW responded

Thank you for the kind words Debi! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 27, 2024

Very friendly and professional staff. I was readily able to schedule a service appointment which was timely completed as promised. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 02, 2024 -

Hilton Head BMW responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 27, 2024

Friendly professional and thorough Robert is outstanding completely satisfied Always a satisfying experience thank you More

by ddconti1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Mar 02, 2024 -

Hilton Head BMW responded

Thank you for sharing your positive experience! We're delighted to hear that Robert provided friendly, professional, and thorough service, leaving you completely satisfied. We appreciate your business and safe travels!

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