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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
501 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 501 reviews

March 30, 2024

Understood my vehicles needs and wants while they worked within my budget. Very low pressure experience while ensuring that all of my criteria were met, including the price More

by KayakinDan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gresenz
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Apr 04, 2024 -

Hilton Head BMW responded

It's great to hear that you had a positive experience! We strive to understand our customers' needs and wants while staying within their budget. Our goal is to provide a low-pressure environment and ensure that all criteria, including the price, are met to your satisfaction. Enjoy your new vehicle!

March 29, 2024

Excellent description of needed services. Kept me well informed of timeline during the service. Highly recommend the service department at Hilton Head BMW. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Apr 04, 2024 -

Hilton Head BMW responded

It's great to hear about your excellent experience at the service department of Hilton Head BMW! We're thrilled that they provided you with detailed information about needed services and kept you well-informed throughout the process. Thank you for recommending our service department. We're here to ensure your continued satisfaction with our services.

March 29, 2024

Best sales & service department I’ve ever used. Sales manager went out of his way to make a loaner available. Service department kept me notified through process. More

by Bobnyse73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck de Carlo
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Apr 04, 2024 -

Hilton Head BMW responded

That's wonderful to hear about your experience with our dealership! We're delighted that you found our sales and service departments to be the best you've ever used. It's great to know that our sales manager went out of his way to make a loaner available for you and that our service department kept you well-informed throughout the process. Thank you for choosing us. We're here to ensure your continued satisfaction with our dealership.

March 28, 2024

My service advisor is great! He always takes good car of my vehicle. I’m happy to return for any service needs! More

by Ninuzza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
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Apr 04, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Outstanding service division…. . to me, Brad Woodcock is the reason I enjoy purchasing autos from this dealership. The Sale is the sale,(which is a onetime event) however service i More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
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Apr 03, 2024 -

Hilton Head BMW responded

Thank you for sharing your experience! We're thrilled to hear that Brad and our service division have been key to your happiness with purchasing autos from our dealership. Providing outstanding service is important to us, and we're glad that we've met your expectations. We appreciate your business and look forward to serving you again!

March 26, 2024

Service dept was excellent. Work done and delivered ontime. Very happy with the service on my BMW More

by Jkubek1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Mar 28, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Professional excellence from beginning to end . Will goes above and beyond. Loyalty is deserved. Thanks More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
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Mar 28, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Robert was very informative and professional. He explained the required service that would be done and gave us estimate of costs. All good. More

by barbsalamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from Service
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Apr 03, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Robert provided informative assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 25, 2024

Easy, pleasant process and staff from making an appointment to picking up my vehicle when done. Very communicative and easy to understand what was needed. More

by cherylann13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Astileanu
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Mar 30, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an easy and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

My service advisor was vey helpful and the car was ready within the time frame promised. More

by l-sacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
Report | Print
Mar 26, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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