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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
501 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 501 reviews

April 18, 2024

Insanely high service and part prices compared to non dealer repair shops. As soon as the lease coverage is done I will not go back to this dealer. More

by Mabbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 20, 2024 -

Hilton Head BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 17, 2024

Great customer service and very friendly. Brad was my service agent. I was coming in from out of town and my tire light came on. I called in Brad answered the phone and I told him my situati More

by SKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Apr 19, 2024 -

Hilton Head BMW responded

That's wonderful to hear! We're glad that Brad provided you with great customer service and was able to address your tire light issue promptly when you came in from out of town. It's great when things go smoothly like that. Thank you for choosing us!

April 16, 2024

It was a pleasure servicing my car here , very welcoming with excellent customer service thanks to Kristen who took care of me. More

by Shem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Apr 17, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

Kobey Dodge did a great job in making us feel good about our purchase. Her post closing follow up included coming to our home and spending time going over all of the new technology. We really appreciated he More

by ezaik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge
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Apr 12, 2024 -

Hilton Head BMW responded

That sounds like a fantastic experience with Kobey at the dealership! It's great to hear that she made you feel good about your purchase and went the extra mile with the post-closing follow-up. Enjoy your new vehicle!

April 11, 2024

They are Courteous, efficient and follow up with good communications. Completed work on time. Nice to work with. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Apr 13, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a courteous and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Great service! Very speedy & on time. Great dealer! Good refreshments. Nice waiting area. Respectful employees. More

by Carol Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Apr 10, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

I have had only great experiences with this dealership! Service is always prompt and excellent. Brad is my service agent and he is top notch! More

by Jridilla52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
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Apr 11, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided top-notch assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

Very thorough and professional Brad did a nice job of keeping us informed and options on service More

by Johnjwasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Apr 06, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

Fast, attentive, and knowledgeable. We had scheduled a test drive and left with the vehicle we wanted. More

by Joe Stephan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher "CJ" Gallagher
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Apr 05, 2024 -

Hilton Head BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 30, 2024

Stephanie makes designing and delivery of a BMW a breeze and fun! Have used her two times now! Will always use Stephanie! If you visit BMW please ask for her! You will never be disappointed!! More

by Juliecampdds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
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Apr 04, 2024 -

Hilton Head BMW responded

Thank you for sharing your experience with Stephanie at Hilton Head BMW! We're thrilled to hear that she made the process of designing and delivering your BMW a breeze and enjoyable. It's fantastic that you've used her services twice and plan to continue doing so in the future. We appreciate your recommendation and will be sure to pass along your kind words to Stephanie. We look forward to serving you again!

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