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Hilton Head BMW

Bluffton, SC

4.8
501 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 501 reviews

May 18, 2024

Courteous, efficient staff. Robert kept me informed of the status of my vehicle. He was knowledgeable and helpful. More

by elizdegenhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 22, 2024 -

Hilton Head BMW responded

We're delighted to learn about your positive experience and the helpful assistance provided by Robert! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 18, 2024

The process started slow, they recovered nicely. We are very pleased with our new BMW. More

by Dusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
May 22, 2024 -

Hilton Head BMW responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasing sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 17, 2024

Very well taken care of by the service team. Good communication per normal. Always glad to work with them. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
May 22, 2024 -

Hilton Head BMW responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 13, 2024

Robert in the Service department was very accommodating for my situation. Kept me informed through out the process. I am new to the area and will continue to utilize them for my two BMW’s Thanks again. More

by Tim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 16, 2024 -

Hilton Head BMW responded

It's great to hear about your positive experience with Robert at the dealership's Service department! We're glad he was accommodating and kept you informed throughout the process. Welcome to the area, and we look forward to continuing to serve you and your two BMWs.

May 09, 2024

Very knowledgeable after looking at a classic 1989 BMW. Good service with a video sent to your phone. More

by PWRF8D
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 10, 2024 -

Hilton Head BMW responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

Great experience for car service. Promptly completed with great communication throughout. Robert was very pleasant and helpful. Inspection report video was greatly appreciated. Nice j More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 08, 2024 -

Hilton Head BMW responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

My experience was pleasant and my service needs were taken care of in a timely manner. More

by nakeishpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
May 03, 2024 -

Hilton Head BMW responded

We're delighted to learn that your experience was pleasant! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 30, 2024

My experience was amazing! This was my first BMW purchase and definitely not my last! More

by Shereenicole28
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kobey
May 02, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

Brad is very responsive. The mechanic sent a video explaining the issues. I was given a loaner car while my car was being repaired. My only issue is not with the dealership b More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 25, 2024 -

Hilton Head BMW responded

Thank you for your kind words for our staff, we appreciate it!

April 19, 2024

My car was towed in on a Sunday needing a new run flat on rear tire. They got me in and out on Monday by mid afternoon. Tire pricing comparable to other places but they got me in and out faster More

by Hh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Apr 24, 2024 -

Hilton Head BMW responded

It's great to hear that we were able to assist you promptly with your run-flat tire replacement, especially on a weekend! We understand the urgency of getting you back on the road, and we're pleased that we could provide efficient service. We're here to help and appreciate your business!

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