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Hilton Head BMW

Bluffton, SC

4.8
591 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 591 reviews

November 03, 2024

My client advisor Charles DeCarlo was extremely helpful and knowledgeable, not pushy but always willing to answer questions. More

by d.daisesr
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles DeCarlo
Nov 05, 2024 -

Hilton Head BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

Professional, attentive, easy to talk to with no pressure on sales. Very detailed on the use of vehicle as they want you to be comfortable with all features. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Isaac
Nov 05, 2024 -

Hilton Head BMW responded

Hello David, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Always attentive to the customer’s service needs. Very knowledgeable and professional. Thanks to the best More

by Sandymgilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin and James.
Nov 04, 2024 -

Hilton Head BMW responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 31, 2024

Hilton Head BMW always does a great job! I would recommend them to anyone. Always fair and takes good care of your needs. Kristen Rismiller is a wonderful service advisor! More

by ncod11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Rismiller
Nov 02, 2024 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Very happy with my experience at Hilton Head BMW. Roger Brooks handled everything in a professional manner. Looking forward to a long relationship with this dealer. More

by tomhiltonhead
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Brooks
Nov 02, 2024 -

Hilton Head BMW responded

Hi, we're happy you found Roger to be so supportive during your experience here at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Quick service & fair price. Service advisor found best deal on services and fully explained what was to be done. More

by blade.panting00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Nov 01, 2024 -

Hilton Head BMW responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 25, 2024

They are friendly, professional, and knowledgeable. Explain issues clearly with video and thorough explanations, including options and recommendations. Don't try to sell you services that you don't n More

by Ellen W
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, service manager, and Brian (not sure of his title).
Oct 27, 2024 -

Hilton Head BMW responded

Hi Ellen, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Great place to do business. Service department is thorough and you know you are getting great work done on your vehicle by skilled technicians. More

by KCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 26, 2024 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Excellent service department. Fast and efficient. I always get in and out with a shuttle or loaner, and the service advisors keep you posted on your car. More

by ajgalante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 26, 2024 -

Hilton Head BMW responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2024

WOW… Robert Barnes was the greatest Service Advisor we ever had… BAR NONE!!! We have had BMW’s for several decades and loved every minute… but Robert is in a league of his own! His attention to detail, a More

by Arthur and Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Oct 25, 2024 -

Hilton Head BMW responded

Hi, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

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