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Hilton Head BMW
Bluffton, SC
920 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 920 reviews
January 19, 2026
Quick, pleasant and professional service. Very helpful and great communication. Service was completed in a timely manner Very helpful and great communication. Service was completed in a timely manner More
by Scarletrose HHI
Employees Worked With
Lindsay was primary but interacted with several
January 18, 2026
When I first called them they were very nice and patient. For this to be my first time purchasing a car I was very nervous. But they were very welcoming and understanding. Usually some salesman tend to rush For this to be my first time purchasing a car I was very nervous. But they were very welcoming and understanding. Usually some salesman tend to rush the process but mines (Brian Shirley) took his time and explain everything for me. I very much appreciate Hilton Head BMW for my experience this definitely won’t be my last time going there. More
by ciarjack0128
Employees Worked With
Brian Shirley
January 16, 2026
My sales person Chris Cullen was very friendly and knowledgeable about the products. The dealership was clean and very welcoming. Job well done. knowledgeable about the products. The dealership was clean and very welcoming. Job well done. More
by Unknown
Employees Worked With
Chris Cullen
January 16, 2026
Service was great. informative, helpful, and communicated well.. I was able to get a loaner car on the spot when it was determined my car would need extra time for se informative, helpful, and communicated well.. I was able to get a loaner car on the spot when it was determined my car would need extra time for servicing.. More
by rrbillings
Employees Worked With
Casey
January 12, 2026
Casey was a great service advisor to work with. She helped me with routine maintenance as well as a recall repair and made the entire process smooth and stress-free. The technician explained everyt She helped me with routine maintenance as well as a recall repair and made the entire process smooth and stress-free. The technician explained everything clearly, and made sure my vehicle was taken care of. I really appreciated the professionalism and attention to detail from Casey & the Technician. Highly recommend! More
by T.Mullis
Employees Worked With
Casey
January 08, 2026
Very good experience! This was my first out of state vehicle purchase, working with Adam Ackerman was great, he was very helpful and super responsive and took care of all This was my first out of state vehicle purchase, working with Adam Ackerman was great, he was very helpful and super responsive and took care of all my needs. He walked me through all the steps of the process and put my mind at ease. I would definitely recommend Hilton Head BMW. More
by Steve
Employees Worked With
Adam Ackerman
January 07, 2026
Very good experience. I had regular service scheduled but then my battery died unexpectedly a few days beforehand. I showed up at the service counter with my issue and w I had regular service scheduled but then my battery died unexpectedly a few days beforehand. I showed up at the service counter with my issue and was taken care of promptly. Everyone was helpful and professional. Communication was good. Upon pick up of my car, I took time to meet with a salesperson (spontaneously) about a newer model of my car. He was great. Very knowledgeable, not at all pushy and so helpful. It was a very pleasant engagement on all levels. Thanks HHI BMW! (My only criticism is of the overall process of trying to schedule a routine service appointment. This is completely separate from the visit and encounter with my service guy, Steve. This has to do with someone who I don't think had any real depth of knowledge about a service visit - how long it takes, answering questions, etc. That piece needs attention.) More
by Mary
Employees Worked With
Steve and Bryan
