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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
1,034 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 1,034 reviews

July 24, 2026

Brought my new X5 in for routine scheduled service. Lindsey and the team were professional and friendly, and the work was promptly done. I met with Enrique to learn more about iDrive 9 system and he wa More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey, Enrique
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July 18, 2026

Generally this dealership completes scheduled service when promised. However my last two scheduled service visits have gone significantly over the the anticipated completion time. My last service was sch More

by gtmacready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 21, 2026 -

Hilton Head BMW responded

Thank you for your continued trust and for sharing your feedback. We’re sorry your recent service visits did not meet the completion times you’ve come to expect. We understand how frustrating it was to experience a delay due to the tires not being available despite scheduling well in advance. Your comments will be shared with our team as we work to improve planning and parts availability. We appreciate your patience and hope to provide a more seamless experience on your next visit.

July 15, 2026

Greats experience. Brian is the best. I would recommend them if looking for a bmw More

by Cgweeksjr72
Recommend Dealer
Yes
Employees Worked With
Brian Shirley and Patricia Garrett
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Jul 17, 2026 -

Hilton Head BMW responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

July 15, 2026

Everyone did a great job serving my car especially my service consultant and the technician. I would recommend the Hilton Head BMW to anyone. More

by Kenpartin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
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Jul 17, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 15, 2026

Bought a lot of cars over 40 years and I can tell you that these guys are no nonsense. Best offer and best foot forward upfront. Definitely want to check them out. Ask for Tommy and I promise he’ll take More

by Captain John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy C
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Jul 17, 2026 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

July 12, 2026

I always have great service and the staff treat me like my vehicle and I do matter. Thank you Casey and staff More

by gcroma1443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Jul 15, 2026 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 11, 2026

I feel my needs were well met in a timely and courteous manner and Steven was easy to work with More

by dot5386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jul 12, 2026 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. If you have any further questions, please give us a call. We're always happy to help!

July 10, 2026

Customer service is exceptional. Entire staff is friendly and professional. The extra 30 minute drive to this dealership is well worth it. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
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Jul 12, 2026 -

Hilton Head BMW responded

Hi Christian, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2026

All good for the service that was provided to me today. Steve was exceptional and should be commended More

by zapperfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 10, 2026 -

Hilton Head BMW responded

Hi, thanks for your praise and kind comments about Steve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2026

My husband and I went to the BMW Hilton Head dealership with thoughts of purchasing a new car. Everyone we met, the sales representative, the general manager, the “Genius” and others were friendly, knowle More

by deputyjoann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy, Jin and Enrique.
Report | Print
Jul 10, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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