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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
987 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 987 reviews

May 02, 2026

My second home ! !! Love the people there but especially miss Jerome!!! Need him back at something! More

by bloomcarolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Rismiller I have been with Kristen for a long time even when she was at Lexus!!! She is AMAZING!!!!
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May 01, 2026

I have been a customer of this dealership for the last 6 years. I have purchased 3 new cars during this time. My sales person, Stephanie was outstanding, making the purchases fun and personal. Brad is my More

by meyooow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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April 30, 2026

Service was on time and thorough with everything explained and performed per required... Very organized and efficient More

by mra1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees were great
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April 28, 2026

Super nice and courteous staff. They went Out of there way to speed up my wait time. Also applied a warranty on a new tire I purchased More

by ghelbig57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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April 27, 2026

Always a pleasant experience going to Hilton Head BMW for service on my car, the staff is polite, helpful and knowledgeable. More

by HHI Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Resmiller
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April 26, 2026

The selection process was good, but the purchase process took too much time. This process should be optimized More

by DaveDaveyomns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 28, 2026 -

Hilton Head BMW responded

Thank you for taking the time to share your experience. We’re really pleased that you enjoyed working through the selection process with our team. That said, we apologize that the purchase process took longer than expected. We know your time is valuable, and we’re actively working to streamline our process to make it faster and more efficient. Your input helps us improve, and we hope to provide you with an even smoother experience next time!   Crystal Pham Sales Manager - Hilton Head BMW 843-707-0426 cpham1@group1auto.com

April 24, 2026

Repairs done in a timely manner. Videos were helpful. Everyone was polite and professional. However, they did not take my critique of BMW's lack of design and manufacturing quality More

by TLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick
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Apr 28, 2026 -

Hilton Head BMW responded

Thank you for your feedback. We’re glad to hear your repairs were completed in a timely manner and that you found the updates helpful. We understand your concerns regarding the nature of the repair and appreciate you sharing your perspective. We hope to continue providing you with professional and transparent service moving forward.

April 22, 2026

Romi was awesome. Attentive, informative and super friendly! We were treated very well throughout the process. More

by caraway05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romi
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Apr 26, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

Professional diagnostic and car status report. Casey Pride helped us out with an urgent need and was a pleasure to work with. More

by jhabbott2ez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
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Apr 26, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

I have to give my sales representative the highest scores and praise! Brian is ethical amazing ,considerate & empowering! He helps me understand everything I’m not certain of and goes 110% to make sure the More

by katemyershhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian! Fabbi
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Apr 26, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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