Hilton Head BMW

Repairs done in a timely manner. Videos were helpful. Everyone was polite and professional. However, they did not take my critique of BMW's lack of design and manufacturing quality Videos were helpful. Everyone was polite and professional. However, they did not take my critique of BMW's lack of design and manufacturing quality and apparent lack of customer care. I paid $2,000 dollars for a repair that was totally preventable if BMW cared about it's customers. More

Romi was awesome. Attentive, informative and super friendly! We were treated very well throughout the process. Attentive, informative and super friendly! We were treated very well throughout the process. More

Professional diagnostic and car status report. Casey Pride helped us out with an urgent need and was a pleasure to work with. Casey Pride helped us out with an urgent need and was a pleasure to work with. More

I have to give my sales representative the highest scores and praise! Brian is ethical amazing ,considerate & empowering! He helps me understand everything I’m not certain of and goes 110% to make sure the and praise! Brian is ethical amazing ,considerate & empowering! He helps me understand everything I’m not certain of and goes 110% to make sure the deal is beneficial! He is a wealth of knowledge. he is honest, direct and my number one go to at Hilton Head BMW! Every nice word and then some! his efforts are beyond recognized and I will always come back to Brian! I wish I could give him 12 stars !! from beginning to end is he is clear, concise never misleading!! even when he was leaving for vacation, He came in & contacted me to correct my errors & make sure of my satisfaction in the sale! Above & beyond always !! HH BMW is beyond fortunate to have him employed & leading the way!! I can always be reached to express all of my appreciation!! My gratitude & beyond for Brian & BMW ! More

The appointment was on time and I was on my way within an hour with my service complete. hour with my service complete. More