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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
1,063 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 1,063 reviews

September 16, 2026

I just bought a BMW 430i from Hilton Head BMW. It was my first time purchase from them and I was very happy with the process. My salesperson, Romi, was terrific throughout the process keeping me u More

by BobCee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romi Kurti
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September 15, 2026

Great Service! Great Staff!! I will recommend this BMW dealership fir their customer service and quality work! More

by linavoira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray and Matt
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September 14, 2026

Steve Griggs was great to work with. He assisted me with a loaner car so that I wouldn’t have to stay at the dealership. More

by nmacropoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
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September 14, 2026

Great service and knowledgable staff. Chuck was very professional and his set-up of our new car with me was invaluable….friendly and enabling. More

by Lou Weltzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck, Bob? (Finance mgr)
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September 11, 2026

Dealership was very up scale-very professional. Sales rep-Carlos Pacer- was excellent. Very knowledgeable, very professional. Was the main reason I purchased car on first visit. Financial person c More

by felbal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pacero-sales advisor
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Sep 15, 2026 -

Hilton Head BMW responded

Thank you for your feedback and for recognizing Carlos Pacer’s knowledgeable and professional service. We’re glad he played such an important role in earning your business. We also appreciate your comments regarding the finance experience and will share them with our team as we work to provide consistent professionalism throughout the entire purchase process.

September 09, 2026

Everything was Excellent including Lindsey! She is very professional & explains your options in great detail. They follow up with with you while you wait for your car. More

by crdesmare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Hammett
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Sep 12, 2026 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2026

Service department and Service team are top notch for every service and repair visit we have encountered. Communication and technician's video review of analysis is excellent. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
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Sep 09, 2026 -

Hilton Head BMW responded

Hello Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2026

The place was great to buy a vehicle from. Tim was very helpful and quick with the process. I highly recommend. More

by hernandezjacob1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gleason
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Sep 09, 2026 -

Hilton Head BMW responded

Hello, we're happy you found Tim to be so supportive during your experience here at Hilton Head BMW. If you have any further questions, please don't hesitate to reach out!

September 04, 2026

Every visit the service costs increase. Shocked at the cost of suggested fixes from my X3, with 80,000 miles. They estimate over $8,000 in repairs/maintenance on a car that feels to me to b More

by rlough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 09, 2026 -

Hilton Head BMW responded

Thank you for taking the time to share your feedback. We understand how frustrating it can be to receive an unexpected repair estimate, especially when the cost is higher than anticipated. At around 80,000 miles, a vehicle may require additional maintenance or repairs as components experience normal wear over time. Our goal is always to provide a thorough diagnosis and recommend the repairs needed to keep your BMW performing safely and reliably. We also strive to be transparent about our recommendations and associated costs so you can make the best decision for your vehicle. We appreciate your business and are sorry that your experience did not meet your expectations. We would welcome the opportunity to review the recommended repairs with you, answer any questions about the estimate, and discuss available options. Thank you for your feedback and for giving us the opportunity to improve.   Brad Woodcock Assistant Service Manager - Hilton Head BMW bwoodcock@Group1Auto.com

September 01, 2026

Great customer service and professionalism. We live in Savannah and I rather drive to the BMW Hilton Head to get the awesome service, thank you More

by lesliedunia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick
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Sep 03, 2026 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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