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Hilton Head BMW
Bluffton, SC
996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 996 reviews
May 18, 2026
The service manager Donald came to my rescue when BMW roadside assistance dropped the ball and performed pathetically. BMW roadside assistance is a sham and should not be relied upon. If it wasn't for th roadside assistance dropped the ball and performed pathetically. BMW roadside assistance is a sham and should not be relied upon. If it wasn't for the professionalism and dedication to providing optimal service by HHI BMW service manager I do not know what I would do. Again BMW roadside assistance providers an inferior service. More
by BD58
Employees Worked With
Donald (service manager)
May 16, 2026
The staff is always welcoming and efficient. The waiting area is clean and has refreshments available. Our car was ready when expected, and the experience was very positive. The waiting area is clean and has refreshments available. Our car was ready when expected, and the experience was very positive. More
by Kay
Employees Worked With
I don’t remember her name, but she was very helpful and efficient.
May 15, 2026
The service at this dealership was amazing! Efficient and friendly. Our service advisor was great. They sent a video of the inspection of my car which was great. Never had anything like that be Efficient and friendly. Our service advisor was great. They sent a video of the inspection of my car which was great. Never had anything like that before. Highly recommend! More
by KZylan
Employees Worked With
Steve Griggs
May 12, 2026
Kobey was the absolute greatest to work with! !! She made the whole process so easy and stress free!! I highly recommend reaching out to Hilton Head BMW and Kobey for your next purchase!!! !! She made the whole process so easy and stress free!! I highly recommend reaching out to Hilton Head BMW and Kobey for your next purchase!!! More
by Amyhutto0502
Employees Worked With
Kobey Dodge
May 11, 2026
Excellent customer service from placing my service request to picking up my vehicle. Responsive, transparent and timely service from Steve Griggs and his team. request to picking up my vehicle. Responsive, transparent and timely service from Steve Griggs and his team. More
by JulieS
Employees Worked With
Steve Griggs
May 06, 2026
Never have had such a positive experience with any dealership in my entire life. I from the beginning, when we purchased a car, Walter Ryder was incredible. There were no words to describe how great i dealership in my entire life. I from the beginning, when we purchased a car, Walter Ryder was incredible. There were no words to describe how great it is. Everyone we dealt with through the entire process.answered questions politely thoroughly, and made sure at every step that we are comfortable and happy. Service yesterday was beyond over the top. Casey Pride was fabulous. She followed up, she made sure that I had everything I needed, and basically held my hand through the whole process. I cannot say enough positive things about them and about this dealership in general. More
by bonniejeansmg
Employees Worked With
Walter Ryder Casey Pride
May 02, 2026
Hilton Head BMW was a pleasure to deal with from start to finish when buying our car. The price was fair and the communication was great throughout the process! We drove an hour and a half to buy at this dea finish when buying our car. The price was fair and the communication was great throughout the process! We drove an hour and a half to buy at this dealer! More
by Julia Seaton
Employees Worked With
Charles DeCarlo,
May 02, 2026
My second home ! !! Love the people there but especially miss Jerome!!! Need him back at something! !! Love the people there but especially miss Jerome!!! Need him back at something! More
by bloomcarolyn
Employees Worked With
Kristen Rismiller I have been with Kristen for a long time even when she was at Lexus!!! She is AMAZING!!!!
