2,144 Reviews of Hillside Honda - Service Center
Great service Department I have both a 2207 and 2009 Honda Pilot which both cars have been serviced by the service department. All the service employees are courteous and prof I have both a 2207 and 2009 Honda Pilot which both cars have been serviced by the service department. All the service employees are courteous and professional. They explained the work either to be done or upon completion what was done. More
Extremely satisfying Took my Honda Civic in for my yearly inspection. Had an 8:45 appointment. I was advised the inspection would take under an hour. My car was ready a Took my Honda Civic in for my yearly inspection. Had an 8:45 appointment. I was advised the inspection would take under an hour. My car was ready at 9:30. I was treated with extreme courtesy & respect. I would definitely recommend Hillside to a friend. More
AWESOME SERVICE I went in to get an Oil Change.. and was expecting to wait for at least a couple of hours. but when I got to the main service building, they directed I went in to get an Oil Change.. and was expecting to wait for at least a couple of hours. but when I got to the main service building, they directed me to their new Express Service Facility. and WOW!!!.. I was in and out in less than 1 hour. and the Oil Change came with a free car wash.. price is very reasonable and the staff was very professional and friendly. More
Great experience I had a great experience so far at the Hillside Honda service center. I was warmly greeted by Mark Joseph. Melvin, the mechanic, took time to understa I had a great experience so far at the Hillside Honda service center. I was warmly greeted by Mark Joseph. Melvin, the mechanic, took time to understand the issues I had with my car (tire pressure light and wheel locks, etc..). He fixed the problems in no time. He was courteous, professional and helpful. I would not mind returning again when needed and definitely ask for Melvin to take care of my car. More
Honda service representatives are always very professional. You are guaranteed that the service to your vehicle will be done efficiently. It is always a pleasure dealing with them. professional. You are guaranteed that the service to your vehicle will be done efficiently. It is always a pleasure dealing with them. More
When I bring my 2007 Honda Civic to Hillside Honda for servicing(I bought this car there as well), I know I am getting the best service, and I can always count on Joe Patanio to update me on everything go servicing(I bought this car there as well), I know I am getting the best service, and I can always count on Joe Patanio to update me on everything going on with my vehicle. More
This Service/Dealership was very courteous, friendly, and helpful. My engine oil light came on and I wanted to come in before I went to work in the morning and these guys took me right away. I pulled right i helpful. My engine oil light came on and I wanted to come in before I went to work in the morning and these guys took me right away. I pulled right into Service and Parts and a gentleman named Alex asked if I had an appointment, but after I told him no, he went inside and set everything up for me and I was warmly greeted by Joseph. After about 30 minutes I was done and went on with my day with one thing less to worry about. My only problem with them was the customer service. I looked up their number on their dealer website and called the service number prior to coming in to make sure they are open and are willing to take me in, but to no luck, no one answered. The schedule says they are open 7am to 7pm on the day I came in but I only got an answering machine spoken by a young lady. I asked Alex but he told me maybe because the lines were busy or the advisors were busy with customers. I didn't think that was the case because I did not see any young lady that morning working at the counters where I was sitting. Whatever the case was, I find this a bit unprofessional because I called after 7:20am which should have been ample amount of time for the secratary to pick up after they opened. Maybe they should hire another extra person or they may lose customers in the morning like this. To be fair, service department was beyond great and I will love to return when needed again. More
One of the worst experiences....they charged $628 labor for work completed in 2 hours...when questioned about the discrepancy, I was offered very unconvincing answers....I am filing a lawsuit as they just for work completed in 2 hours...when questioned about the discrepancy, I was offered very unconvincing answers....I am filing a lawsuit as they just cannot rip off customers like this. More
I leased my 2010 Honda Civic from this dealership in August of 2010. One year later I took my car in for the yearly state inspection and was told I needed ALL new brakes, I couldn't believe it. A year o August of 2010. One year later I took my car in for the yearly state inspection and was told I needed ALL new brakes, I couldn't believe it. A year old car shouldn't need new brakes at all! The man that typed up the paper work also rudely told me maybe you shouldn't ride your brakes. I've had cars previous to this and never had problems such as this, SO... After doing some research and calling Honda Corp, thinking maybe there was something wrong with the car, I was told to take it to another Honda dealership to get a second opinion. I did. The results- There was absolutely nothing wrong with my brakes, I didn't need new brakes at all. HILLSIDE HONDA LIED! If you're looking for a car or to service your car go else where. More
Over charged me for 60,000 mile service . Did not need timing belt and water pump changed but they lied and made me change it. I filed a complain with DMV. DMV inspector got me some money back from 1800 t timing belt and water pump changed but they lied and made me change it. I filed a complain with DMV. DMV inspector got me some money back from 1800 total bill. My advise to all is that get everything in writing, signed and get a second opinion from another dealer. More