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Hillside Honda - Service Center

Jamaica, NY

4.2
2,144 Reviews

2,144 Reviews of Hillside Honda - Service Center

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January 24, 2015

Great service Department I have both a 2207 and 2009 Honda Pilot which both cars have been serviced by the service department. All the service employees are courteous and prof More

by Guardianangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
also Henry, Danny and the other lady at the quick service across the street. , Joseph Patanio
Jan 28, 2015 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

January 24, 2015

Extremely satisfying Took my Honda Civic in for my yearly inspection. Had an 8:45 appointment. I was advised the inspection would take under an hour. My car was ready a More

by Mets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 28, 2015 -

Hillside Honda responded

Greetings and Congrats on your new Civic! We are delighted to hear about your great experience at our dealership and that Mario Polanco was very helpful during your car buying process. We will be sure to pass along your kind words and thank you so much for your recommendation. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons!!

October 22, 2014

AWESOME SERVICE I went in to get an Oil Change.. and was expecting to wait for at least a couple of hours. but when I got to the main service building, they directed More

by vindo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Nov 17, 2014 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours helps us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

April 29, 2014

Great experience I had a great experience so far at the Hillside Honda service center. I was warmly greeted by Mark Joseph. Melvin, the mechanic, took time to understa More

by Sophie_L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Joseph and Melvin
May 08, 2014 -

Hillside Honda responded

Hi! Thank you for taking the time to share your experience! I am happy to hear that you are pleased with the service and our staff was able to assist you with your car. We would like to thank you for choosing Hillside Honda as we know there are many places to go. Thank You for your recommendation, your business is truly appreciated! We look forward to seeing you again.

December 10, 2013

Honda service representatives are always very professional. You are guaranteed that the service to your vehicle will be done efficiently. It is always a pleasure dealing with them. More

by Meica07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Tapia
Jan 03, 2014 -

Hillside Honda responded

Thanks so much for your 5-star rating! At Hillside Honda, we pride ourselves in making sure our customers are 100% satisfied and we are thrilled to hear that you were able to experience this first-hand during your visit to our dealership. Thank You for your business and we look forward to seeing you in the future for any of your service needs!

June 16, 2012

When I bring my 2007 Honda Civic to Hillside Honda for servicing(I bought this car there as well), I know I am getting the best service, and I can always count on Joe Patanio to update me on everything go More

by nms1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
March 16, 2012

This Service/Dealership was very courteous, friendly, and helpful. My engine oil light came on and I wanted to come in before I went to work in the morning and these guys took me right away. I pulled right i More

by Davidoff_R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Joseph
Mar 23, 2012 -

Hillside Honda responded

Hi David, We are so glad you had a great experience with Joseph while servicing your vehicle. If you have any other concerns or questions feel free to email us at info@hillsidehonda.com Thanks so much, Hillside Honda Team

December 17, 2011

One of the worst experiences....they charged $628 labor for work completed in 2 hours...when questioned about the discrepancy, I was offered very unconvincing answers....I am filing a lawsuit as they just More

by bascoinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ali (Asian guy)
November 22, 2011

I leased my 2010 Honda Civic from this dealership in August of 2010. One year later I took my car in for the yearly state inspection and was told I needed ALL new brakes, I couldn't believe it. A year o More

by DKNY23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember his name.
November 05, 2011

Over charged me for 60,000 mile service . Did not need timing belt and water pump changed but they lied and made me change it. I filed a complain with DMV. DMV inspector got me some money back from 1800 t More

by Sumarjit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Advisor Susan and bob
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