Mario Polanco

The sales representatives are great and will help you find what you need. I’ve specifically worked with Jamel and Mario. They are fantastic! Jamel helped me get a good deal on my car, he listened to what find what you need. I’ve specifically worked with Jamel and Mario. They are fantastic! Jamel helped me get a good deal on my car, he listened to what I needed, and went above and beyond. He was able to help me get my insurance down to $165! He was professional, efficient, and I would definitely recommend him. However, the finance manager, Jamaine Alphonso was awful. He started out being very friendly until he tried to sell me all add ons which I thanked him for and respectfully declined. After I said no, his whole demeanor changed. He had an attitude and I felt very uncomfortable. Then he tried to charge me an extra $455 for the first month payment of my car which was included in the down payment. I told him that everything was to be included and he said no and refused to speak with the sales representative and confirm. I asked again and he continued to say no. I felt like I was being taken advantage of financially and was extremely unhappy. I was truly ready to walk away from the dealership and find another car elsewhere. However, I do love Honda and decided to speak with Jamel and thankfully he did the right thing and got this issue fixed for me. There is no reason I should feel like I’m forced to add other packages to my lease and then presented a different price than what was agreed with the sales representative. This is my third lease with Honda and by far the worse experience with finance. I hope I never have to encounter Jamaine again. More

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Hillside Honda has to be the best in the business. Always phenomenal customer service from all of the people there. And that guy Fritz? Amazing man. Guy knows his stuff. Very informative and knowledge Always phenomenal customer service from all of the people there. And that guy Fritz? Amazing man. Guy knows his stuff. Very informative and knowledgeable. Its always a pleasure dealing with him. Very charismatic and personable. Id never go anywhere else More

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What a great place to shop for a car! Honest professional courteous and the best price I found anywhere. Aaliyah was super helpful and chill. Thank you to Peter and the crew for a great e Honest professional courteous and the best price I found anywhere. Aaliyah was super helpful and chill. Thank you to Peter and the crew for a great experience. The best! AAA+++++***** More

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the most unprofessional dealership around. Not the slightest bit interested in customer service service department is a joke - wait wait wait Not the slightest bit interested in customer service service department is a joke - wait wait wait More

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All went well except for the fact that I had to sign a tablet without seeing the paperwork before signing. I didn't like that. tablet without seeing the paperwork before signing. I didn't like that. More

by SCHARPER54 Verified Customer Verified Customer

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The sales agent, Mr. Mario Polanco, was excellent. He explained everything, and he was professional. It was a pleasure doing business with him. Mario Polanco, was excellent. He explained everything, and he was professional. It was a pleasure doing business with him. More

by RIVERAD Verified Customer Verified Customer

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Always a pleasure to work with Mario Polanco. He's professional, efficient, kind and trustworthy, He's professional, efficient, kind and trustworthy, More

by JAC817@NYC.RR.COM Verified Customer Verified Customer

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I had an absolutely wonderful experience in every way with HILLSIDE HONDA and specifically with Mario Polanco. I have always loved working Mario regarding the numerous Hondas I have leased over the years with HILLSIDE HONDA and specifically with Mario Polanco. I have always loved working Mario regarding the numerous Hondas I have leased over the years.. He is fabulously talented, magnificently knowledgeable, and incredibly nice. He makes the car leasing experience so easy and so pleasant. It is an absolute joy to work with him. More

by MSASSOC105 Verified Customer Verified Customer

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Mario was very attentive and he made the whole process smooth, effortless and enjoyable. He communicated well and called us promptly when it was time to pick up our vehicle. smooth, effortless and enjoyable. He communicated well and called us promptly when it was time to pick up our vehicle. More

by SHAK.SYED81 Verified Customer Verified Customer

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Very good service and polite reasonable I make trade and lease a ceviche hybrid Good and lease a ceviche hybrid Good More

by PEREZALEX68 Verified Customer Verified Customer

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